酒店回复: Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LORTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.This feedback will be shared with our staff and the management team.Thank you for taking the time to tell us about your experience at Holiday Inn Express LORTON.we really appreciate it.
1.0分
其他
原文
翻译提供方：Google
糟糕的早餐体验。
早餐时间结束前停止提供食物和水果。
展开
酒店回复: Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LORTON.I would like to start by apologizing to you for the inconveniences you faced during your stay.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Thank you for your feedback,This feedback will be shared with our staff and the management team.Again, thank you for sharing your comments,
2.0分
其他
展开
The shower has mold in the corner of the shower.the shower head only had a low speed of water coming out. The water was to be shut off for 1 hour from 11-12. I was going to stay an additional day but after that, I changed my mind and left.
展开
酒店回复: Thank you for choosing Holiday Inn Express and for taking the time to share your feedback regarding your recent stay at Holiday Inn Express Lorton.Please accept my sincere apologies for not meeting your expectations during your visit. We understand how important it is for our guests to enjoy a comfortable and seamless experience, and it is truly disappointing to learn that we fell short in delivering that standard for you. Your feedback is invaluable to us, as it allows us to identify areas where improvement is needed and ensure we take corrective action.We have shared your comments with our management team and staff so we can better understand what happened and implement additional training and procedures to prevent similar issues from occurring in the future. Our goal is always to create a welcoming environment with exceptional service, clean accommodations, and a positive guest experience every time.We truly hope you will consider giving us another opportunity to serve you. The entire team would be delighted to have you back and demonstrate the level of service and hospitality that Holiday Inn Express is known for. If you plan to return to the area, please feel free to contact me or our front desk team directly so we can personally assist with your reservation and ensure your next stay exceeds your expectations.Once again, thank you for your time, honesty, and thoughtful feedback. We appreciate your loyalty and look forward to the opportunity to welcome you back in the future.
5.0分
其他
Clean spacious room, comfortable bed, large sitting areas and bathroom. Hot shower. Good gym facilities. Great variety of hot breakfast
展开
酒店回复: Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LORTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. This feedback will be shared with our staff and the management team. Thank you for taking the time to tell us about your experience at Holiday Inn Express LORTON. we really appreciate it.
5.0分
情侣出游
展开
Stayed here on our trip down and just had to stay on the way back!
Cleanest place by far!
Friendliest!!!
I don’t know what they use to freshen the air in the lobby and walkways but it is so welcoming!!!
展开
酒店回复: Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LORTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. This feedback will be shared with our staff and the management team. Thank you for taking the time to tell us about your experience at Holiday Inn Express LORTON. we really appreciate it.
5.0分
其他
Staff was very professional and always greered us with a smile. Breakfast was kept fresh and the area was clean and well managed.
展开
酒店回复: Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LORTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. This feedback will be shared with our staff and the management team. Thank you for taking the time to tell us about your experience at Holiday Inn Express LORTON. we really appreciate it.
2.0分
其他
展开
Not great.
Breakfast was good overall. There was a pretty strong smell in the lobby and the room. Not sure if it's the cleaning product or something else. The smell was enough to not stay there again
展开
酒店回复: Thank you for choosing Holiday Inn Express and for taking the time to share your feedback regarding your recent stay at Holiday Inn Express Lorton.Please accept my sincere apologies for not meeting your expectations during your visit. We understand how important it is for our guests to enjoy a comfortable and seamless experience, and it is truly disappointing to learn that we fell short in delivering that standard for you. Your feedback is invaluable to us, as it allows us to identify areas where improvement is needed and ensure we take corrective action.We have shared your comments with our management team and staff so we can better understand what happened and implement additional training and procedures to prevent similar issues from occurring in the future. Our goal is always to create a welcoming environment with exceptional service, clean accommodations, and a positive guest experience every time.We truly hope you will consider giving us another opportunity to serve you. The entire team would be delighted to have you back and demonstrate the level of service and hospitality that Holiday Inn Express is known for. If you plan to return to the area, please feel free to contact me or our front desk team directly so we can personally assist with your reservation and ensure your next stay exceeds your expectations.Once again, thank you for your time, honesty, and thoughtful feedback. We appreciate your loyalty and look forward to the opportunity to welcome you back in the future.
5.0分
情侣出游
展开
Always a pleasure. Clean. Donut shop close, gas station, 7-11, pizza, Mexican, cold stone. All within 2 min walking. Great place to be stuck if need be. Hospital across the street and nice development surrounding the area.
展开
酒店回复: Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LORTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.This feedback will be shared with our staff and the management team. Thank you for taking the time to tell us about your experience at Holiday Inn Express LORTON.we really
这家酒店对我们来说是一个完美的落脚点。干净、舒适，早餐也很棒。
酒店很干净，房间很大，有免费停车和免费早餐。价格实惠。如果路上不堵车的话，到华盛顿特区大约25分钟。到亚历山大市大约只需要15分钟。
如果您必须搭乘火车前往佛罗里达，这里是绝佳的去处。
糟糕的早餐体验。
早餐时间结束前停止提供食物和水果。
The shower has mold in the corner of the shower.the shower head only had a low speed of water coming out. The water was to be shut off for 1 hour from 11-12. I was going to stay an additional day but after that, I changed my mind and left.
Clean spacious room, comfortable bed, large sitting areas and bathroom. Hot shower. Good gym facilities. Great variety of hot breakfast
Stayed here on our trip down and just had to stay on the way back!
Cleanest place by far!
Friendliest!!!
I don’t know what they use to freshen the air in the lobby and walkways but it is so welcoming!!!
Staff was very professional and always greered us with a smile. Breakfast was kept fresh and the area was clean and well managed.
Not great.
Breakfast was good overall. There was a pretty strong smell in the lobby and the room. Not sure if it's the cleaning product or something else. The smell was enough to not stay there again
Always a pleasure. Clean. Donut shop close, gas station, 7-11, pizza, Mexican, cold stone. All within 2 min walking. Great place to be stuck if need be. Hospital across the street and nice development surrounding the area.