Great room at a very reasonable price. Clean and accommodating. Very satisfied. Granted my request for a late check out. Super friendly staff.
3.0分
其他
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Staff was amazing! Friendly, informed, easy to talk to! Rooms have gone down hill since we last stayed. We have been staying here once a year for three years. Our room smelled terrible of cigarette smoke, our bathroom had cracks in the tile where you could cut your foot getting out of the shower. Our celings had red "stuff" on it above the bed and also the curtains as well. Rooms could have been cleaned better. Breakfast was terrible! Many people were complaning when our family sat down. Not many options and only one person to do all the cooking, refilling, unfortunately, wiping down tables did not happen unless you were the guests. Myself and a few other people wuped foen their own tables eith the germX on the wall. The little options they had of breakfast ran out very quickly. I understand it is complimentry, however we all know that is built into the price. We had to grab something to eat and be out very quickly both mornings. The one man who was doing all of the upkeep, was the same person cooking was also the front desk person. Understaffed and not very clean. But the staff we did encounter were all wonderful!! Thank you for doing the best you could do with what you had to work with!
2.0分
商务出差
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Doors are locked and can not be accessed with key cards which meant walking long distances through the parking lot of in the rain to enter the only accessible door. Breakfast area was not stocked with cups, orange juice, forks. Coffee machine in breakfast are was not "working" so had to go out into the hall to get coffee. Trash receptacles in the breakfast area did not appear to be on a cleaning schedule. Gravy was served on Wednesday and on Friday it was still on the fronts of the trash receptacles. Pool is not operational no postings to inform potential guests of this just the desk employee having to repeat this information and listen to people complain. The internet wifi was spotty at best and they only offer a handful of channels on the TV, which took two room changes to find a TV that actually worked to watch those channels. I expected a quality hotel as a choice hotel and got a low budget motel experience.
2.0分
其他
This facility really needs a few updates in replacing worn and torn furniture, newer and bigger towels, bedding had stains.
1.0分
家庭亲子
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I was extremely disappointed that the pool area is closed and the property will not allow a refund due to the fact that they didn't not inform anyone that the pool is closed prior to arrival.
2.0分
其他
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Chipped paint, only one towel for three people, pool and hot tub closed, breakfast barely warm, snacks and drinks almost empty, paint overspray on cabinets and doors in bathroom
2.0分
商务出差
The HVAC in the room we were in was not working. They did not even offer up to change our room.
1.0分
情侣出游
Check the rooms. Mold on the window ac unit. We couldn’t stay the night. I expected a full refund and they only gave us a partial refund. Unacceptable
1.0分
家庭亲子
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They advertised a pool, splash pad and hot tub. None of these were open and when we asked it was not available since Memorial Day. We stayed 9/11-9/14. Room had dirty carpeting, old couch and a toilet that was plugged. Was in town for a wedding and the wedding party stayed there. I would have left.
1.0分
家庭亲子
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We booked using your website! And it never mentioned that the pool was closed for the last month! We booked the hotel for the pool! I will no longer be booking thru you guys!
Great room at a very reasonable price. Clean and accommodating. Very satisfied. Granted my request for a late check out. Super friendly staff.
Staff was amazing! Friendly, informed, easy to talk to! Rooms have gone down hill since we last stayed. We have been staying here once a year for three years. Our room smelled terrible of cigarette smoke, our bathroom had cracks in the tile where you could cut your foot getting out of the shower. Our celings had red "stuff" on it above the bed and also the curtains as well. Rooms could have been cleaned better. Breakfast was terrible! Many people were complaning when our family sat down. Not many options and only one person to do all the cooking, refilling, unfortunately, wiping down tables did not happen unless you were the guests. Myself and a few other people wuped foen their own tables eith the germX on the wall. The little options they had of breakfast ran out very quickly. I understand it is complimentry, however we all know that is built into the price. We had to grab something to eat and be out very quickly both mornings. The one man who was doing all of the upkeep, was the same person cooking was also the front desk person. Understaffed and not very clean. But the staff we did encounter were all wonderful!! Thank you for doing the best you could do with what you had to work with!
Doors are locked and can not be accessed with key cards which meant walking long distances through the parking lot of in the rain to enter the only accessible door. Breakfast area was not stocked with cups, orange juice, forks. Coffee machine in breakfast are was not "working" so had to go out into the hall to get coffee. Trash receptacles in the breakfast area did not appear to be on a cleaning schedule. Gravy was served on Wednesday and on Friday it was still on the fronts of the trash receptacles. Pool is not operational no postings to inform potential guests of this just the desk employee having to repeat this information and listen to people complain. The internet wifi was spotty at best and they only offer a handful of channels on the TV, which took two room changes to find a TV that actually worked to watch those channels. I expected a quality hotel as a choice hotel and got a low budget motel experience.
This facility really needs a few updates in replacing worn and torn furniture, newer and bigger towels, bedding had stains.
I was extremely disappointed that the pool area is closed and the property will not allow a refund due to the fact that they didn't not inform anyone that the pool is closed prior to arrival.
Chipped paint, only one towel for three people, pool and hot tub closed, breakfast barely warm, snacks and drinks almost empty, paint overspray on cabinets and doors in bathroom
The HVAC in the room we were in was not working. They did not even offer up to change our room.
Check the rooms. Mold on the window ac unit. We couldn’t stay the night. I expected a full refund and they only gave us a partial refund. Unacceptable
They advertised a pool, splash pad and hot tub. None of these were open and when we asked it was not available since Memorial Day. We stayed 9/11-9/14. Room had dirty carpeting, old couch and a toilet that was plugged. Was in town for a wedding and the wedding party stayed there. I would have left.
We booked using your website! And it never mentioned that the pool was closed for the last month! We booked the hotel for the pool! I will no longer be booking thru you guys!