酒店回复: Thank You for staying with us and thank you for your feedback
3.0分
家庭亲子
原文
翻译提供方：Google
该建筑很好，由于缺乏工作人员，他们非常忙碌并且很少受到关注
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酒店回复: Thank You for staying with us and Thank You for your feedback. We are working on staffing.
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you for staying with us and Thank You for your feedback. We hope to see you again
4.0分
朋友出游
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The price, size of room, most all was good. Close to areas we needed to be near. Only issue with room is the air conditioner vent by window was leaking some water on carpet near window. Carpet was damp, but other parts of room were fine. I reported this to front desk to be checked before renting again. Id stay here again sometime, though. Tks
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the value, room size, and our convenient location. We apologize for the issue with the air conditioner and appreciate you letting our front desk know so we could address it promptly. Your comments help us improve, and we’re happy to hear you’d stay with us again. We look forward to welcoming you back on your next visit!
5.0分
家庭亲子
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We really enjoyed how the staff ensured that everything was working properly before we entered the room. They were very friendly and super friendly. We definitely will be back and recommend them to everyone we know.
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酒店回复: Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our staff and that everything exceeded your expectations. Our team works hard to ensure every guest has a comfortable and welcoming stay, and it means the world to us to know that you felt well taken care of.We can't wait to welcome you back on your next visit and are so grateful for your recommendation to others. Please don't hesitate to reach out if there's anything we can do to make your next stay even more special.
2.0分
其他
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Won’t be back.
The room has a strong moldy smell. The sheets were damp from the humidity in the room. The room key didn’t work. It took two trips down to the desk to get someone to fix the door.
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酒店回复: Thank you for taking the time to share your feedback. We're very sorry to hear about the issues you experienced during your stay, including the unpleasant odor, damp linens, and difficulty accessing your room.This is not the standard we strive to maintain, and we sincerely apologize for the inconvenience and discomfort you encountered. We've addressed your concerns with our housekeeping and maintenance teams to ensure these problems are resolved and do not happen again.We understand your frustration and regret that we fell short during your visit. If you would consider giving us another opportunity in the future, we would love the chance to provide you with a much-improved experience.
我们去阿兰萨斯港的时候住在这家酒店，房间很宽敞，有厨房，最重要的是非常干净。
我和我丈夫还有孩子们玩得很开心。前台的那位女士（真希望我能记住她的名字）人超级好，乐于助人，而且所有工作人员都非常友好。我们家15岁的孩子还特意为前台女士和客房服务员做了煎饼。我们很快会再回来入住的……非常感谢他们让我们的住宿体验既有趣又舒适！
总的来说，环境很好。前台人员很有礼貌，乐于助人。房间干净整洁。床很舒服。下次肯定还会再来。
一切都很完美！
前台服务总是非常周到。泳池和按摩浴缸可以打10分，水温不一。早餐价格合理，停车也很方便。房间大小合适，家具齐全。我们被安排在干净的房间里，玻璃杯和餐具都干净。唯一的缺点是电视遥控器坏了。客房清洁服务是隔天提供的，所以你必须把毛巾和垃圾拿到前台更换，然后把垃圾袋扔掉。
该建筑很好，由于缺乏工作人员，他们非常忙碌并且很少受到关注
好的
The price, size of room, most all was good. Close to areas we needed to be near. Only issue with room is the air conditioner vent by window was leaking some water on carpet near window. Carpet was damp, but other parts of room were fine. I reported this to front desk to be checked before renting again. Id stay here again sometime, though. Tks
We really enjoyed how the staff ensured that everything was working properly before we entered the room. They were very friendly and super friendly. We definitely will be back and recommend them to everyone we know.
Won’t be back.
The room has a strong moldy smell. The sheets were damp from the humidity in the room. The room key didn’t work. It took two trips down to the desk to get someone to fix the door.