The property is clean and very spacious. We had a two bedroom suite - that was two whole apartments. Very pleasant stay and great communication.
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酒店回复: We are so happy that you all enjoyed! Please come back and see us again soon!
5.0分
其他
We Loved Los Lagos!
Very clean and quaint rooms, a great place for you and your partner to enjoy a weekend away from home!
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酒店回复: Thank you for your review and we would like to be your home away from home! Please come back and see us!
4.0分
其他
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The stacked washing machine and dryer that came with the room was very convenient.
The view from the balcony was lack luster.The extremely loud pool pump noise ruined the whole balcony experience.
Beds were comfortable but the fact the headboards were not attached properly to the frame and hit the wall everytime you moved made sleeping difficult and it was like this for both beds! The spa tub only worked on one setting full blast.
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酒店回复: Thank you for your review and I hope that you reported the problem with the headboards to our staff for correction! The hot tub pump making the loud noise was promptly ordered and it has been replaced. We apologize that it became noisy. Our other guests did not want us to close it as long as it was working.
5.0分
家庭亲子
It’s really amazing place I will go there again and I appreciate ******* also it’s a best app
酒店回复: Thank you so much for staying with us and please come back soon!
5.0分
其他
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Weekend in HSV
The decor is dated, but everything is clean and in working order. The chairs on the balcony are uncomfortable and need a cushion/pad. We had a great time visiting friends in The Village, location is great.
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酒店回复: Thank you for staying with us and we are so happy you had a great time with your friends. Please visit us again soon!
5.0分
其他
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New go to spot
Brought the family for a 4 day get away somewhere different and we are glad we went to Hot Springs Village. The resort was perfect and exactly what we where hoping for. The lake and beach was very clean and the water was clear. The room was nice and clean and the staff was cery professional. Unfortunately they did have an issue with the pool so it was closed but we spent time at the beach when the kids wanted to swim. We will definitely be going back.
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酒店回复: We appreciate your wonderful review and we are hoping that our contractor will have the pool repaired early this week! These photos are fantastic! Please visit us again soon!
5.0分
其他
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This was a very convenient location plus the accommodations were amazing. The units were spacious and had all the conveniences of home. Everyone so nice. We will definitely stay there again when in Hot Springs.
Cathy
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酒店回复: We can't wait to have you all back with us again! Thank you for your wonderful review!
5.0分
家庭亲子
My 5th time staying here and it’s always a pleasant stay. Just hate my kids could not swim.
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酒店回复: Thank you so much and we are hoping the contractor will come today for a full assessment and plan the repair to the pool! We are so sorry for the disappointment!
3.0分
其他
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Comfortable enough
The townhouses are a bit dated but cute. Bedroom and bathroom was clean. Moved a box on the kitchen counter one night and there were roaches. We didnt cook or do meals in the townhouse.
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酒店回复: Thank you for staying with us and we will have our Pest Control company take care of any issues! Our apologies!
5.0分
家庭亲子
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This is our 4th year staying here and is always amazing stay. The place is always cleaned and well stocked with the basics. The jetted tub is amazing to relax in after a long day and the crystal minds. Then sit on back deck and look at nature . Highly recommended from a picky person.
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酒店回复: This is such an awesome review! We can't wait to have you back for the 5th time!
The property is clean and very spacious. We had a two bedroom suite - that was two whole apartments. Very pleasant stay and great communication.
We Loved Los Lagos!
Very clean and quaint rooms, a great place for you and your partner to enjoy a weekend away from home!
The stacked washing machine and dryer that came with the room was very convenient.
The view from the balcony was lack luster.The extremely loud pool pump noise ruined the whole balcony experience.
Beds were comfortable but the fact the headboards were not attached properly to the frame and hit the wall everytime you moved made sleeping difficult and it was like this for both beds! The spa tub only worked on one setting full blast.
It’s really amazing place I will go there again and I appreciate ******* also it’s a best app
Weekend in HSV
The decor is dated, but everything is clean and in working order. The chairs on the balcony are uncomfortable and need a cushion/pad. We had a great time visiting friends in The Village, location is great.
New go to spot
Brought the family for a 4 day get away somewhere different and we are glad we went to Hot Springs Village. The resort was perfect and exactly what we where hoping for. The lake and beach was very clean and the water was clear. The room was nice and clean and the staff was cery professional. Unfortunately they did have an issue with the pool so it was closed but we spent time at the beach when the kids wanted to swim. We will definitely be going back.
This was a very convenient location plus the accommodations were amazing. The units were spacious and had all the conveniences of home. Everyone so nice. We will definitely stay there again when in Hot Springs.
Cathy
My 5th time staying here and it’s always a pleasant stay. Just hate my kids could not swim.
Comfortable enough
The townhouses are a bit dated but cute. Bedroom and bathroom was clean. Moved a box on the kitchen counter one night and there were roaches. We didnt cook or do meals in the townhouse.
This is our 4th year staying here and is always amazing stay. The place is always cleaned and well stocked with the basics. The jetted tub is amazing to relax in after a long day and the crystal minds. Then sit on back deck and look at nature . Highly recommended from a picky person.