The room was nice but the bathroom behind the door needed to be swept bad . Someones contact was in the bathrooms floor dried .
展开
酒店回复: Dear Guest,We appreciate your feedback and regret the inconvenience caused by the bathroom cleanliness issue. Your comments have been shared with our housekeeping team to ensure closer attention to detail during inspections. We are glad you found the room nice overall and look forward to providing a more positive stay next time. Sincerely, Hotel Manager
5.0分
其他
A little outdated, but staff is friendly and when it is open the pool, hotub and splash pad are great. The restaurant imside has wonderful saviche.
展开
酒店回复: Dear Guest,Thank you for your kind feedback. We are delighted to know you enjoyed the friendly service and the great amenities like the pool, hot tub, and splash pad. It is also wonderful to hear you liked the restaurant’s ceviche. We look forward to welcoming you back soon.Sincerely, Hotel Manager
5.0分
家庭亲子
Crew was very friendly , has a restaurant in the hotel best margaritas ive ever had. Would stay again. Everything is in driving distance .
展开
酒店回复: Dear Robert,Thank you for your kind feedback. We are glad to hear that you enjoyed the friendly crew, the convenience of the restaurant, and especially the margaritas. It is also great that you found everything within easy driving distance. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager
5.0分
其他
Room was clean and comfortable. Check-in was quick and staff pleasant.
展开
酒店回复: Dear Guest,Thank you for your kind feedback. We are pleased to know you enjoyed the clean and comfortable room and appreciated the quick check-in and pleasant service from our staff. We look forward to welcoming you again for another enjoyable stay.Sincerely, Hotel Manager
3.0分
家庭亲子
展开
I stood at the front desk to check in for 30 min. She finally came from closing up the pool area and was extemely friendly! Our room was ok. A bandaid on the wall by the dooe for some reason. The bed was very hard.
展开
酒店回复: Dear Shannon,Thank you for sharing your experience. We are glad to hear the staff member was friendly, though we regret the delay at check-in and the condition issues you noted in your room. Your comments about the bed and room details will be shared with our team to help improve future stays. We hope to welcome you again soon.Sincerely, Hotel Manager
1.0分
其他
展开
We were told that the room would be safe and clean. When we arrived we found a tick on our bed. When we asked for a refund we were told that would come through *******. When we contacted ******* we were told a refund would have to be initiated through the motel. The property was rundown. It was one of the worst hotels I had experienced in my fifty years of professional travel. The room was neither safe not clean. I would have expected better from *******.
展开
酒店回复: Dear Willism,Thank you for sharing your experience. We regret to hear about the condition of the room and your concerns regarding cleanliness and safety. This does not reflect the standards we aim to provide. We will be reviewing this matter with our team and taking appropriate steps to ensure it is addressed. We hope to welcome you again soon.Sincerely, Hotel Manager
5.0分
家庭亲子
展开
My family had a very enjoyable 2 nights at this hotel. There was a swimming pool, Continental breakfast, and a convenient very delicious Mexican cuisine restaurant in the building. The rooms were clean and had everything you would need.
展开
酒店回复: Dear Cara,Thank you for sharing your experience. We are happy your family enjoyed the two-night stay and made use of the pool and breakfast. It is great to hear you found the restaurant convenient and delicious, and that the room had everything you needed. We hope to welcome you back again.Sincerely, Hotel Manager
4.0分
其他
Small as expected breakfast was good but the bathroom the corners don't get cleaned that was kinda gross.
展开
酒店回复: Dear Daniel,Thank you for your feedback. We are glad you enjoyed the breakfast and appreciate your note about the bathroom cleanliness. Your comment has been shared with our housekeeping team to ensure more thorough attention to detail moving forward. We hope to welcome you again soon.Sincerely, Hotel Manager
3.0分
其他
展开
We booked a two rooms. Both had a serious fly problem we had 3 to 4 flies in my room and around two flies in the other room. I had to buy fly swatters. Plus the pool was nasty . Dead bugs everywhere it looked like it hasn’t been cleaned in months
展开
酒店回复: Dear Guest,Thank you for your feedback. We regret the issues you encountered with flies in the rooms and the condition of the pool. Your comments have been shared with our housekeeping and maintenance teams for immediate attention. We appreciate you bringing this to our attention and will work to improve these areas. We hope to welcome you again soon.Sincerely, Hotel Manager
4.0分
家庭亲子
展开
Stayed at this hotel before going to Holiday World. Great for the cost! Has a Mexican restaurant in it as well which is nice. Pool looked very nice, however we did not use it. Would definitely return!
展开
酒店回复: Dear Heather,Thank you for your feedback. We are glad to hear you enjoyed your stay and found it to be a great value before visiting Holiday World. It is great that you appreciated the convenience of the on-site Mexican restaurant and the inviting pool area.We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager
The room was nice but the bathroom behind the door needed to be swept bad . Someones contact was in the bathrooms floor dried .
A little outdated, but staff is friendly and when it is open the pool, hotub and splash pad are great. The restaurant imside has wonderful saviche.
Crew was very friendly , has a restaurant in the hotel best margaritas ive ever had. Would stay again. Everything is in driving distance .
Room was clean and comfortable. Check-in was quick and staff pleasant.
I stood at the front desk to check in for 30 min. She finally came from closing up the pool area and was extemely friendly! Our room was ok. A bandaid on the wall by the dooe for some reason. The bed was very hard.
We were told that the room would be safe and clean. When we arrived we found a tick on our bed. When we asked for a refund we were told that would come through *******. When we contacted ******* we were told a refund would have to be initiated through the motel. The property was rundown. It was one of the worst hotels I had experienced in my fifty years of professional travel. The room was neither safe not clean. I would have expected better from *******.
My family had a very enjoyable 2 nights at this hotel. There was a swimming pool, Continental breakfast, and a convenient very delicious Mexican cuisine restaurant in the building. The rooms were clean and had everything you would need.
Small as expected breakfast was good but the bathroom the corners don't get cleaned that was kinda gross.
We booked a two rooms. Both had a serious fly problem we had 3 to 4 flies in my room and around two flies in the other room. I had to buy fly swatters. Plus the pool was nasty . Dead bugs everywhere it looked like it hasn’t been cleaned in months
Stayed at this hotel before going to Holiday World. Great for the cost! Has a Mexican restaurant in it as well which is nice. Pool looked very nice, however we did not use it. Would definitely return!