Did not change my room after I had noisy neighbor because of inexperienced clerk and computer software.
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酒店回复: Dear Guest,We’re very sorry for the inconvenience you experienced with the noisy neighbor and the room change. Your feedback is important, and we’ll review our procedures to prevent this from happening in the future.Sincerely, Hotel Manager
5.0分
情侣出游
Clean room, comfortable bed, and roomy shower are the plusses. Thin walls and lack of an elevator are the minuses. Overall a good stay.
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback! We’re glad you enjoyed the clean room, comfortable bed, and spacious shower. We also appreciate your notes on the thin walls and lack of an elevator and will take them into consideration. We look forward to welcoming you back for another good stay!Sincerely, Hotel Manager
2.0分
家庭亲子
No elevator. Had to get 4 handicap people up stairs Should have told us in advance. Would have gone elsewhere. Reasonably clean rooms but old/worn.
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酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologize for the inconvenience caused by the lack of an elevator, especially with your group’s needs. We understand how important this information is and will work on making it clearer for future guests. We appreciate your comments and hope to improve your experience if you decide to stay with us again.Sincerely, Hotel Manager
5.0分
家庭亲子
Very reasonably priced. I was very happy with the hotel and the overall experience.
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you were happy with the hotel and enjoyed your overall experience.Sincerely, Hotel Manager
4.0分
家庭亲子
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Breakfast was good to average, rooms were clean, easy parking. What I didn't like is no elevator and there were no dining locations near by, had to travel 20 minutes away for a restaurant.
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you found the rooms clean, parking convenient, and breakfast satisfactory. We appreciate your notes about the lack of an elevator and nearby dining, which we’ll keep in mind for future improvements.Sincerely, Hotel Manager
2.0分
其他
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Not a nice stay
We had 2 rooms. The doors between the rooms could not be opened. One room the AC was not working. We moved to another room. The second day of our stay the rooms smelled of mold. There was no cleaning of the rooms on day 2. The breakfast food was cold. The coffee was cold and ran out. This was the worst stay I have had in a long time. This should have been a really nice place. We will not go back there.
5.0分
其他
Juneteenth
I had a good family trip for Juneteenth weekend and enjoyed family fun with family
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酒店回复: Dear Guest, Thank you for sharing your experience! We're so glad you had a good family trip over Juneteenth weekend and that you were able to enjoy quality time with your loved ones. It was a pleasure to have you, and we hope to welcome your family back again soon for more memorable moments.Sincerely, Hotel Manager
3.0分
家庭亲子
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I did not appreciate having to pay a deposit ($100) on top of what I paid for the room. No where was it stated that it was required on the website. Staff was ok, not overly friendly. Breakfast was ok, did not keep it full, had no coffee, and very little seating. Me and my son went back to our room to eat. I probably would have preferred to stay a longer distance away from where we needed to be, paid the same amount of money and had more amenities available.
3.0分
家庭亲子
Property was well kept. Had newly surfaced and painted parking areas.
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you noticed the improvements to our property and parking areas. We hope to welcome you back soon!Sincerely, Hotel Manager
5.0分
其他
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Family visit. Stay here often, always very accommodating.
Everything was great, but room 108 could be even better with shower head upgrade and a small table for a nightstand on the hallway side of the king bed.
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酒店回复: Dear Guest,Thank you for your continued loyalty and thoughtful feedback! We're glad to hear your stay was great overall, and we appreciate the suggestions for room 108. We'll definitely pass them along to our team for consideration. Looking forward to welcoming you back on your next family visit!Sincerely, Hotel Manager
Did not change my room after I had noisy neighbor because of inexperienced clerk and computer software.
Clean room, comfortable bed, and roomy shower are the plusses. Thin walls and lack of an elevator are the minuses. Overall a good stay.
No elevator. Had to get 4 handicap people up stairs Should have told us in advance. Would have gone elsewhere. Reasonably clean rooms but old/worn.
Very reasonably priced. I was very happy with the hotel and the overall experience.
Breakfast was good to average, rooms were clean, easy parking. What I didn't like is no elevator and there were no dining locations near by, had to travel 20 minutes away for a restaurant.
Not a nice stay
We had 2 rooms. The doors between the rooms could not be opened. One room the AC was not working. We moved to another room. The second day of our stay the rooms smelled of mold. There was no cleaning of the rooms on day 2. The breakfast food was cold. The coffee was cold and ran out. This was the worst stay I have had in a long time. This should have been a really nice place. We will not go back there.
Juneteenth
I had a good family trip for Juneteenth weekend and enjoyed family fun with family
I did not appreciate having to pay a deposit ($100) on top of what I paid for the room. No where was it stated that it was required on the website. Staff was ok, not overly friendly. Breakfast was ok, did not keep it full, had no coffee, and very little seating. Me and my son went back to our room to eat. I probably would have preferred to stay a longer distance away from where we needed to be, paid the same amount of money and had more amenities available.
Property was well kept. Had newly surfaced and painted parking areas.
Family visit. Stay here often, always very accommodating.
Everything was great, but room 108 could be even better with shower head upgrade and a small table for a nightstand on the hallway side of the king bed.