Location and exterior of the building lack some attractiveness but the bed and room were acceptable.
4.0分
家庭亲子
Convenient parking in front of building. Desk clerk was helpful at check in and check out.
5.0分
其他
I loved this property and I will stay again. It is runned by a wonderful family that makes you feel very welcome. Like a guest in their home.
3.0分
其他
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Would be better if breakfast was edible
I don’t know where you buy scrambled eggs and sausages but they are horrible. Even my cats didn’t want to eat sausage I brought. And those eggs felt like they were made out of plastic or silicone, no egg flavor at all. Please don’t feed people that nasty stuff. But in overall our stay was good. I used swimming pool and hot tub. Good location, not far from Bridge View Center.
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酒店回复: Thank you for your honest feedback. I’m sorry to hear that our breakfast items did not meet your expectations — I’ll be sharing your comments with our supplier so we can look into improving quality. I’m glad to know that, overall, you enjoyed your stay, had a chance to use the pool and hot tub, and found our location convenient to the Bridge View Center. We hope to welcome you back for an even better experience next time.
5.0分
其他
Our stay was excellent! The desk manager was very helpful and even helped carry our luggage to the room!
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酒店回复: Thank you so much for the amazing 10/10 rating! We're thrilled to hear your stay was excellent and that our front desk manager went the extra mile to help with your luggage — we’ll be sure to pass along your kind words. It truly means a lot to our team. We hope to welcome you back again soon for another great experience!
5.0分
其他
I always stay at AmericInn when I travel to Ottumwa for work. Perfect!!
2.0分
朋友出游
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We had a weird stay here. The guy at the front desk seemed friendly enough at check in and we headed down to our room (room #1). We found that the wall mounted hair dryer was missing so I went back to the desk to see about getting one. The man said he forgot that the room was missing a hair dryer and decided to give us a different room down the hall. No problem, we grabbed our stuff and went to the new room (room #2). As soon as we opened the door, a woman screamed, as this room was already occupied! 😱 Back to the front desk and the man was flustured and "not sure why the rooms were messed up in his computer". He asked if we would be ok in a single room instead so we offered to go somewhere else for the night if he didn't have space. This made him only more flustered and insisted that we stay. He "upgraded us to a suite" (room #3). This room was slightly larger but maybe the only thing that made it a "suite" was the weird old recliner in the corner.
Besides that adventure, the photos on here do not represent the current conditions of this hotel. The beds seemed clean enough but the rooms are run down and in need of repairs. If in weren't for the already occupied room, I probably would not have complained too much for the price.
4.0分
情侣出游
It is very convenient to the places we wanted to go downtown and we could walk to them.
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酒店回复: Thank you for your review! We're so glad to hear our location made it easy for you to explore downtown and get to the places you wanted to visit. Being within walking distance to local spots is something many of our guests enjoy, and we're happy it added to the convenience of your stay.
5.0分
其他
Stayed at another hotel in town, AmericInn is incredibly nicer than thatone!
4.0分
商务出差
Friendly staff. Easy parking. Very good breakfast.
Location and exterior of the building lack some attractiveness but the bed and room were acceptable.
Convenient parking in front of building. Desk clerk was helpful at check in and check out.
I loved this property and I will stay again. It is runned by a wonderful family that makes you feel very welcome. Like a guest in their home.
Would be better if breakfast was edible
I don’t know where you buy scrambled eggs and sausages but they are horrible. Even my cats didn’t want to eat sausage I brought. And those eggs felt like they were made out of plastic or silicone, no egg flavor at all. Please don’t feed people that nasty stuff. But in overall our stay was good. I used swimming pool and hot tub. Good location, not far from Bridge View Center.
Our stay was excellent! The desk manager was very helpful and even helped carry our luggage to the room!
I always stay at AmericInn when I travel to Ottumwa for work. Perfect!!
We had a weird stay here. The guy at the front desk seemed friendly enough at check in and we headed down to our room (room #1). We found that the wall mounted hair dryer was missing so I went back to the desk to see about getting one. The man said he forgot that the room was missing a hair dryer and decided to give us a different room down the hall. No problem, we grabbed our stuff and went to the new room (room #2). As soon as we opened the door, a woman screamed, as this room was already occupied! 😱 Back to the front desk and the man was flustured and "not sure why the rooms were messed up in his computer". He asked if we would be ok in a single room instead so we offered to go somewhere else for the night if he didn't have space. This made him only more flustered and insisted that we stay. He "upgraded us to a suite" (room #3). This room was slightly larger but maybe the only thing that made it a "suite" was the weird old recliner in the corner.
Besides that adventure, the photos on here do not represent the current conditions of this hotel. The beds seemed clean enough but the rooms are run down and in need of repairs. If in weren't for the already occupied room, I probably would not have complained too much for the price.
It is very convenient to the places we wanted to go downtown and we could walk to them.
Stayed at another hotel in town, AmericInn is incredibly nicer than thatone!
Friendly staff. Easy parking. Very good breakfast.
TV did not work due to problem at hotel.