酒店回复: Hello Dave, We are sorry to hear about the inconveniences you encountered during your stay. Guest feedback is valuable, and we will review these issues for further improvement. Your comments will be shared with the appropriate departments for their attention and consideration.
2.0分
其他
原文
翻译提供方:Google
房间还行,浴室不够干净
1.0分
其他
原文
翻译提供方:Google
如果我知道的话,我就不会睡在这家酒店了
恶心的房间,不干净,发霉,又脏又脏。我记得上次打扫房间是在 1997 年。这概括了房间的状况。
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酒店回复: Hello Patrick,We regret to hear about your experience and apologize for any inconvenience caused. Your feedback is important to us, and we will address this with our housekeeping team to ensure our rooms meet our high standards of cleanliness. Thank you for bringing this to our attention.
2.0分
情侣出游
原文
翻译提供方:Google
最后一刻的便利店,它是一个薄弱的地方。
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酒店回复: Hello Julie,We are sorry to hear that the hotel did not meet your expectations. Guest feedback is valuable to us and we will address this with our team for improvements. Thank you for sharing your experience and we hope to have the opportunity to welcome you back in the future.
5.0分
其他
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翻译提供方:Google
出色地
4.0分
其他
原文
翻译提供方:Google
好的
5.0分
商务出差
原文
翻译提供方:Google
好的
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酒店回复: Hello Ynes,We appreciate your feedback and are glad to hear you enjoyed your stay. We strive to provide a positive experience for all our guests. If you have any further comments or suggestions, please don't hesitate to reach out to us.
2.0分
商务出差
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The heater was broken in the first room. They moved me to another room ...that room had heat until 2am. When i woke up freezing cold because the heater in there broke too. So at 3am we were moved to a room that had amazing heat
房间不太干净,墙上有很多污渍。床单上有污渍,我的毯子上还有一团不明的干涸物质,毯子上还有烟头烫出的洞。所有的床上用品都应该更换。我们还在淋浴间发现了不属于我们的头发,淋浴间看起来很久没打扫过了。房间里设施齐全,包括带冷冻室的冰箱,而且步行范围内有好几家餐厅。
房间干净,但床上用品略有不足
床罩上留有吸烟者留下的破洞,尽管房间是无烟房
我们不得不换房间,因为最初安排给我们的房间有烟味
没有热水。没有水。淋浴间没有水。暖气和空调不工作。我的安全摄像头需要。需要更多照明。
房间还行,浴室不够干净
如果我知道的话,我就不会睡在这家酒店了
恶心的房间,不干净,发霉,又脏又脏。我记得上次打扫房间是在 1997 年。这概括了房间的状况。
最后一刻的便利店,它是一个薄弱的地方。
出色地
好的
好的
The heater was broken in the first room. They moved me to another room ...that room had heat until 2am. When i woke up freezing cold because the heater in there broke too. So at 3am we were moved to a room that had amazing heat
The staff was so nice but the facility ******!