酒店回复: Hello Dave, We are sorry to hear about the inconveniences you encountered during your stay. Guest feedback is valuable, and we will review these issues for further improvement. Your comments will be shared with the appropriate departments for their attention and consideration.
1.0分
其他
原文
翻译提供方：Google
如果我知道的话，我就不会睡在这家酒店了
恶心的房间，不干净，发霉，又脏又脏。我记得上次打扫房间是在 1997 年。这概括了房间的状况。
展开
酒店回复: Hello Patrick,We regret to hear about your experience and apologize for any inconvenience caused. Your feedback is important to us, and we will address this with our housekeeping team to ensure our rooms meet our high standards of cleanliness. Thank you for bringing this to our attention.
2.0分
情侣出游
原文
翻译提供方：Google
最后一刻的便利店，它是一个薄弱的地方。
展开
酒店回复: Hello Julie,We are sorry to hear that the hotel did not meet your expectations. Guest feedback is valuable to us and we will address this with our team for improvements. Thank you for sharing your experience and we hope to have the opportunity to welcome you back in the future.
5.0分
商务出差
原文
翻译提供方：Google
好的
展开
酒店回复: Hello Ynes,We appreciate your feedback and are glad to hear you enjoyed your stay. We strive to provide a positive experience for all our guests. If you have any further comments or suggestions, please don't hesitate to reach out to us.
1.0分
其他
Absolutely a over priced roach motel. Dirty, disgusting and horrible place. They should have paid me to stay there. -1 star hotel.
1.0分
商务出差
The facility was very dirty. The office smelt like smoke horribly and made both my eyes extremely irritated after leaving
展开
酒店回复: Hello Brian,Thank you for sharing your feedback regarding your recent stay. We take cleanliness and air quality seriously and will ensure your comments are reviewed with our team to maintain and improve our standards. Your experience highlights the importance of addressing such issues promptly. We hope to better meet your expectations in the future.
1.0分
商务出差
Booked for 9 days. Checked out after 1. Dirty linens, cockroaches and overall bad vibe.
1.0分
家庭亲子
展开
We ended up leaving. Smoke detector was covered with clear tape. Towels and walls were dirty. Bathtub had dirt in it. Smelled like cigarettes. No soap. Couldn’t get water to run in shower.
展开
酒店回复: Hello Brian, Thank you for taking the time to share your feedback. We take these matters seriously and your comments regarding the smoke detector, cleanliness, and amenities are noted for review. We strive to provide a pleasant experience for all our guests and your insights will help us improve our services. Please feel free to reach out to management directly to discuss your concerns further.
2.0分
商务出差
展开
Dirty, a/cs don’t work, infested with *******. The property manager was great. If it wasn’t for him being a hard working professional, this would be a 1 star for all portions
展开
酒店回复: Hello Lauren,Thank you for sharing your feedback. We are glad to hear that the property manager made a positive impact during your stay. Your comments regarding cleanliness and maintenance will be shared with the relevant team to ensure continuous improvement. We appreciate your insights and hope for the opportunity to provide a more pleasant experience in the future.
2.0分
其他
展开
Booked non smoking room verified at check-in room reeked like cigarettes burn holes in bed cover. Dirty. Mildew shower curtain.
Staff polite and helpful. Safe neighborhood.
展开
酒店回复: Hello LeeAnn,Thank you for sharing your feedback. We're glad to hear that our staff provided you with polite and helpful service and that you felt safe in the neighborhood. Your comments regarding the room conditions are noted, and we appreciate your insights as they help us to improve our services and accommodations for future guests. We hope you will consider staying with us again, allowing us the opportunity to provide you with a better experience overall.
没有热水。没有水。淋浴间没有水。暖气和空调不工作。我的安全摄像头需要。需要更多照明。
如果我知道的话，我就不会睡在这家酒店了
恶心的房间，不干净，发霉，又脏又脏。我记得上次打扫房间是在 1997 年。这概括了房间的状况。
最后一刻的便利店，它是一个薄弱的地方。
好的
Absolutely a over priced roach motel. Dirty, disgusting and horrible place. They should have paid me to stay there. -1 star hotel.
The facility was very dirty. The office smelt like smoke horribly and made both my eyes extremely irritated after leaving
Booked for 9 days. Checked out after 1. Dirty linens, cockroaches and overall bad vibe.
We ended up leaving. Smoke detector was covered with clear tape. Towels and walls were dirty. Bathtub had dirt in it. Smelled like cigarettes. No soap. Couldn’t get water to run in shower.
Dirty, a/cs don’t work, infested with *******. The property manager was great. If it wasn’t for him being a hard working professional, this would be a 1 star for all portions
Booked non smoking room verified at check-in room reeked like cigarettes burn holes in bed cover. Dirty. Mildew shower curtain.
Staff polite and helpful. Safe neighborhood.