酒店回复: Hello Hui, We're sorry to hear that you found our hotel to be average. Your feedback is important to us, and we appreciate you taking the time to share your experience with us. If there is anything specific you would like us to address, please don't hesitate to contact our management team directly. We hope to have another opportunity to provide you with a better stay in the future.
5.0分
其他
原文
翻译提供方：Google
非常好
酒店非常干净，服务一流，每个人都很友好，我很喜欢
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酒店回复: Hello Jose, Gracias por compartir su experiencia positiva. Nos alegra saber que disfrutó de la limpieza y del servicio amable de nuestro personal. Apreciamos sus comentarios y esperamos que vuelva a visitarnos en el futuro para disfrutar de otra excelente estancia. Su satisfacción es muy importante para nosotros.
3.0分
其他
原文
翻译提供方：Google
在好的...
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酒店回复: Hello Nelly, Thank you for sharing your experience with us. We appreciate your feedback and take it seriously as it helps us improve our services for future guests. If you have any further comments or suggestions, please feel free to reach out directly to management. We value your input and hope to welcome you back in the future for an even better stay.
3.0分
情侣出游
原文
翻译提供方：Google
不错又便宜的酒店。
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酒店回复: Hello Charles, We are pleased to hear that you found our hotel to be adequate and affordable during your stay. Our team strives to offer a comfortable experience for all our guests. If you have any further feedback or suggestions, feel free to share them with us.
2.0分
情侣出游
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I chose the hotel because it said no pets ever. When I checked in, I saw pets were allowed and couldn't be guaranteed a pet free room. I have allergies, was wheezing all night. Could have been from the state of the room, dirty, run down
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酒店回复: Hello mindy,Thank you for sharing your experience. We understand that allergies can be challenging, and we aim to maintain a comfortable environment for all our guests. Your feedback regarding cleanliness and the pet policy is important, and it will be shared with the appropriate teams to continue improving our services. We appreciate your input and hope to better meet your expectations in the future.
1.0分
其他
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Staff support was wonderful but the room was a disappointment. Phone didn’t work and TV worked but it was not up to date (showed a date of Jan 2025) so guide didn’t work, HBO wasn’t showing.
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酒店回复: Hello Laurie,Thank you for your feedback regarding your recent stay. We're glad to hear that our staff provided wonderful support, but we regret that the room amenities did not meet your expectations. Your comments about the phone and TV display have been noted and will be shared with the management team for future evaluations. We appreciate your input and hope your next experience with us will be more enjoyable and meet all of your expectations.
2.0分
其他
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Our room was clean, but outdated. Needed upkeep! I had to jiggle the heater cord to make it work. Our room faced the interstate. Traffic was incredibly loud all night. The fake scrambled eggs were terrible. Other food was ok. I would not recommend this place
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酒店回复: Hello Patrick,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments on the cleanliness of your room and will take your observations about the upkeep into consideration for future improvements. We're sorry to hear that the noise from the traffic disrupted your experience and that the breakfast menu did not meet your expectations. Your insights are valuable to us as we continually strive to enhance our guest experience. We hope to have the opportunity to welcome you back in the future.
1.0分
其他
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I booked this trip three weeks ago, I got an email the day before stating it was cancelled. I didn’t cancel it, so I called. The receptionist rudely told me they were overbooked and my room was cancelled, then hung up. I was unable to see my husband who’s been at boot camp for 83 days now. Heartbroken to say the least.
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酒店回复: Hello Sarah,We understand how disappointing it is to have your plans disrupted, especially when it involves such a special occasion. We take guest feedback seriously and will ensure this experience is reviewed by management. Your feedback helps us to improve our services and avoid similar occurrences in the future. Thank you for sharing your thoughts with us, and we wish you all the best moving forward.
我们感到惊喜。酒店靠近马路，但房间很安静。我们很快就安顿下来了。服务很好。房间和卫生间都很干净，也没有烟味。谢谢！我非常喜欢！
酒店晚上前台人非常好
路边酒店，非常一般
非常好
酒店非常干净，服务一流，每个人都很友好，我很喜欢
在好的...
不错又便宜的酒店。
I chose the hotel because it said no pets ever. When I checked in, I saw pets were allowed and couldn't be guaranteed a pet free room. I have allergies, was wheezing all night. Could have been from the state of the room, dirty, run down
Staff support was wonderful but the room was a disappointment. Phone didn’t work and TV worked but it was not up to date (showed a date of Jan 2025) so guide didn’t work, HBO wasn’t showing.
Our room was clean, but outdated. Needed upkeep! I had to jiggle the heater cord to make it work. Our room faced the interstate. Traffic was incredibly loud all night. The fake scrambled eggs were terrible. Other food was ok. I would not recommend this place
I booked this trip three weeks ago, I got an email the day before stating it was cancelled. I didn’t cancel it, so I called. The receptionist rudely told me they were overbooked and my room was cancelled, then hung up. I was unable to see my husband who’s been at boot camp for 83 days now. Heartbroken to say the least.