Unfriendly night clerk, mold stains on bathroom wall where wet towles once hung,, lamp shades had dust all over them. Cleaning lady banged on my door 35 minutes before check out time.
展开
酒店回复: Were apologize for your inconvenience that you experienced at our motel. Please give us another try.
1.0分
其他
展开
The room was not clean. The bathroom floor was not mopped or cleaned. I found a broken piece of wood behind the chair and cigarette ashes on the carpet next to the chair. The microwave did not work. The night front desk person was rude and didn’t seem to care. The morning front desk clerk was extremely rude and told me to never come back. I want a refund or I’m done. Period and end of story.
5.0分
其他
The check in was excellent. The front desk person that checked me in was great. Very attentive and accommodating. The room is very nice and clean.
酒店回复: Thanks for staying with us and we hope to see you again.
5.0分
其他
Clean, quiet, and reasonable price! Night clerk very nice when I checked in!
酒店回复: Tank you for staying with us and we hope to see you again
1.0分
其他
展开
Horrible service
The lady who checked me in was very rude and unhelpful. If you don’t like people don’t do customer service. Got to my room on second floor and it reeked of smoke . Went back down to see if I could get a non s room. The place was pretty much empty . The y lady was rude again and didn’t want to help me . I asked for a room on the 1st floor since my wife couldn’t do a lot of walking. She said she can’t do anything about that. I said no but you can give me another room. RUDE . She gives me a key to another room and says bring the other key back when you get your junk out. Junk? Really? The breakfast is none existent. Cereal, toast, coffee. No thank you. This place used to be nice. I stayed before but I won’t again. New owners and going down fast. And toilet stopped up. They took all the soap and amenities out and went up on the deposit. Get less and pay more
展开
酒店回复: we apologize for the bad experience that you had at our motel. We have not taken amenities away from rooms. We apologize if your room wasn't up to standards. We hope you will give us another chance.
1.0分
情侣出游
U never sent my payment to the hotel.. i could not check in.. im waiting to get my $$$ back..
展开
酒店回复: Thank you for staying with us. We sent you an email where we refunded the deposit. If you still haven't received it let us know.
4.0分
商务出差
Queit, no breakfast though buts thats okay! Johnny b's grill was awesome as well as howells in front of hotel!
展开
酒店回复: Thank you for staying with us. We had a hiccup with breakfast but it is back. Come again
4.0分
其他
The staff was amazing. The rooms were quiet.The parking was ample, but the continent of breakfast, was trash. Fruit cups juice and coffee
展开
酒店回复: Thank you for staying with us. Were glad you enjoyed your stay. Come again!
2.0分
情侣出游
展开
Once I got in my room I ordered me a pizza. I was sitting at the desk eating it when I got through. I was going to put some in the microwave and then take my husband some. I looked up and there was a spider crawling on the wall. I got to Kleenex and smushed it. I took it down to the front desk and the lady said she would show it to her manager. I said I would like for some discount to come off my bill. She said she would bring it to her manager. After that I felt very uncomfortable in the room. I itched all night. The floor looked nasty. That is the carpet that was in the room and bathtub was not a tub for a disabled person the sides of the tub was to high for me to get my legs over in a proper way and I was woken by loud people talking and their phones loud in the hallway I asked for them to please be quiet and they were not
展开
酒店回复: Were sorry you experienced was not what you xpected. Give us another try
2.0分
其他
Breakfast consisted of coffee and a prepackaged fruit cup from the front desk. Ridiculous
Unfriendly night clerk, mold stains on bathroom wall where wet towles once hung,, lamp shades had dust all over them. Cleaning lady banged on my door 35 minutes before check out time.
The room was not clean. The bathroom floor was not mopped or cleaned. I found a broken piece of wood behind the chair and cigarette ashes on the carpet next to the chair. The microwave did not work. The night front desk person was rude and didn’t seem to care. The morning front desk clerk was extremely rude and told me to never come back. I want a refund or I’m done. Period and end of story.
The check in was excellent. The front desk person that checked me in was great. Very attentive and accommodating. The room is very nice and clean.
Clean, quiet, and reasonable price! Night clerk very nice when I checked in!
Horrible service
The lady who checked me in was very rude and unhelpful. If you don’t like people don’t do customer service. Got to my room on second floor and it reeked of smoke . Went back down to see if I could get a non s room. The place was pretty much empty . The y lady was rude again and didn’t want to help me . I asked for a room on the 1st floor since my wife couldn’t do a lot of walking. She said she can’t do anything about that. I said no but you can give me another room. RUDE . She gives me a key to another room and says bring the other key back when you get your junk out. Junk? Really? The breakfast is none existent. Cereal, toast, coffee. No thank you. This place used to be nice. I stayed before but I won’t again. New owners and going down fast. And toilet stopped up. They took all the soap and amenities out and went up on the deposit. Get less and pay more
U never sent my payment to the hotel.. i could not check in.. im waiting to get my $$$ back..
Queit, no breakfast though buts thats okay! Johnny b's grill was awesome as well as howells in front of hotel!
The staff was amazing. The rooms were quiet.The parking was ample, but the continent of breakfast, was trash. Fruit cups juice and coffee
Once I got in my room I ordered me a pizza. I was sitting at the desk eating it when I got through. I was going to put some in the microwave and then take my husband some. I looked up and there was a spider crawling on the wall. I got to Kleenex and smushed it. I took it down to the front desk and the lady said she would show it to her manager. I said I would like for some discount to come off my bill. She said she would bring it to her manager. After that I felt very uncomfortable in the room. I itched all night. The floor looked nasty. That is the carpet that was in the room and bathtub was not a tub for a disabled person the sides of the tub was to high for me to get my legs over in a proper way and I was woken by loud people talking and their phones loud in the hallway I asked for them to please be quiet and they were not
Breakfast consisted of coffee and a prepackaged fruit cup from the front desk. Ridiculous