Were were not in the room other than to sleep. The bed was reasonably comfortable but the pillows were small and not great. the exhaust fan in the bathroom made a noise after running for just a few minutes. Other than those few items it was as expected and served as needed for our visit.
2.0分
情侣出游
They gave us a room that was already being occupied. Then our room had zero towels or any type of soaps.
5.0分
家庭亲子
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We booked for my parents when the came into town. Checked in and the room was so heavily perfumed it was choking. The air conditioner front was broken and you could see mold thick and growing in it.
My mom has cancer and could not stay there. We immediately checked back out.
The front desk said they could not refund us because it was booked by *******. Even though I had just paid at the front desk.
I called ******* and they contacted the hotel. I was told they approved the refund and would be refunded within 24 hrs.
Called the hotel next day and was told they would refund as soon as ******* canceled the booking.
None of this ever happened so I ended up disputing it on my credit card.
2.0分
其他
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The staff was extremely kind and friendly. The property just needs a lot of work. I run businesses and understand how to save money, but I believe this hotel could charge slightly more per night if they would just make it look a little nicer.
5.0分
家庭亲子
The desk clerk was absolutely amazing. Clean room and NOT overpriced! Highly recommend!!
3.0分
其他
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We checked into our room and found hair and crumbs on the sheets, they moved us to another room that was worse, sticky carpet, dirty bathtub, black mold on the walls, toothpaste on the sink and the picture above the bed(i think it was tooth paste) we check out and cancled the other 2 nights we had reserved, working on a refund now!
1.0分
其他
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The beds in our room had hair and crumbs between the sheets and the bathroom door had a hole in the door, they gave us another room and it was worse, sticky carpet, dirty shower, mold on the bathroom wall, toothpaste on the sink, it was disgusting so we cancled our reservation for the next 2 nights and found another hotel. I was told i only receive 1/2 of what i paid! I will dispute this.
2.0分
其他
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meh
to be brutally honest, I have walked out of better establishments. The incense smell hits you about 10 foot in front of the front door. It had the feel that its only had a minor surface clean in the last 10 years.
the shower floor was pretty nasty and the toilet wiggled about an inch side to side. towels were threadbare and holy. serious attention needs to be paid to the cleanliness and details.
4.0分
家庭亲子
Staff at the front desk was amazing!! Very friendly and went out of her way to be sure you were taken care of.
2.0分
商务出差
Smoke detector was low on batteries and beeped all night!
Were were not in the room other than to sleep. The bed was reasonably comfortable but the pillows were small and not great. the exhaust fan in the bathroom made a noise after running for just a few minutes. Other than those few items it was as expected and served as needed for our visit.
They gave us a room that was already being occupied. Then our room had zero towels or any type of soaps.
We booked for my parents when the came into town. Checked in and the room was so heavily perfumed it was choking. The air conditioner front was broken and you could see mold thick and growing in it.
My mom has cancer and could not stay there. We immediately checked back out.
The front desk said they could not refund us because it was booked by *******. Even though I had just paid at the front desk.
I called ******* and they contacted the hotel. I was told they approved the refund and would be refunded within 24 hrs.
Called the hotel next day and was told they would refund as soon as ******* canceled the booking.
None of this ever happened so I ended up disputing it on my credit card.
The staff was extremely kind and friendly. The property just needs a lot of work. I run businesses and understand how to save money, but I believe this hotel could charge slightly more per night if they would just make it look a little nicer.
The desk clerk was absolutely amazing. Clean room and NOT overpriced! Highly recommend!!
We checked into our room and found hair and crumbs on the sheets, they moved us to another room that was worse, sticky carpet, dirty bathtub, black mold on the walls, toothpaste on the sink and the picture above the bed(i think it was tooth paste) we check out and cancled the other 2 nights we had reserved, working on a refund now!
The beds in our room had hair and crumbs between the sheets and the bathroom door had a hole in the door, they gave us another room and it was worse, sticky carpet, dirty shower, mold on the bathroom wall, toothpaste on the sink, it was disgusting so we cancled our reservation for the next 2 nights and found another hotel. I was told i only receive 1/2 of what i paid! I will dispute this.
meh
to be brutally honest, I have walked out of better establishments. The incense smell hits you about 10 foot in front of the front door. It had the feel that its only had a minor surface clean in the last 10 years.
the shower floor was pretty nasty and the toilet wiggled about an inch side to side. towels were threadbare and holy. serious attention needs to be paid to the cleanliness and details.
Staff at the front desk was amazing!! Very friendly and went out of her way to be sure you were taken care of.
Smoke detector was low on batteries and beeped all night!