The room smelled like bad body odor. There was mold on the light fixtures in the room. The phone was absolutely disgusting dirty. There were used wash clothes on top of the shower head.
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酒店回复: Hello Mark,Thank you for sharing your feedback regarding your recent stay. We take cleanliness and maintenance seriously, and your comments will be reviewed to help improve our standards. We appreciate your insights as they contribute to enhancing the experience for our future guests. Your observations will be forwarded to the appropriate team for their attention and necessary action.
5.0分
其他
The room was clean i stay here every couple weeks I have never had any issues here.
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酒店回复: Hello Jason,Thank you for sharing your positive experiences with us! We’re delighted to hear that you consistently find our rooms clean and that you choose to stay with us regularly. Your loyalty means a lot, and we look forward to welcoming you back during your next visit. We appreciate your feedback and are always here to ensure your stays continue to meet your expectations.
1.0分
其他
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Very dated....smoke alarm was removed from our room...Horrible smells. Areas of the room haven't been cleaned in years by the looks of it. Would 100% recommend staying away from this place. It needs tore down.
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酒店回复: Dear Justin,We sincerely apologize for the unacceptable condition of your room and the unpleasant experience you had. The issues you described regarding cleanliness and safety are deeply concerning and have been reported to our management team for urgent action. We truly regret your stay did not meet expectations and appreciate your honest feedback.Sincerely, Hotel Manager
2.0分
家庭亲子
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Staff was nice but just didn't care to do anything when we had a issue. Air conditioner was leaking in the room all night and had a puddle in the room. A/C wouldn't stop kicking on and off every two mins and 30 secs. Asked for a different room and of course they didn't have any.
Hard to sleep with dripping water and a compressor kicking on and off constantly.
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酒店回复: Dear Daniel ,Thank you for sharing your experience. We’re glad you found the staff polite but sincerely apologize that your concerns weren’t properly addressed. The issue with the air conditioner and lack of room availability is regrettable. Your feedback has been shared with our management team to ensure better maintenance and responsiveness in the future.Sincerely, Hotel Manager
2.0分
其他
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The decor was very dated, the blankets looked very old, need new carpet or hardwood flooring, you can hear your neighbors, turned the heat on and almost choked on the fumes and had to open a window.
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酒店回复: Dear Jill ,Thank you for sharing your feedback. We apologize for the issues you experienced with the room’s condition and heating. Your comments regarding updates, bedding, and air quality are valuable and will be reviewed with our management team. We appreciate your honesty and will work to improve guest comfort.Sincerely, Hotel Manager
1.0分
其他
The staff gave our room key to someone else and they walked into our room while we were in there. Room smelled really bad.
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酒店回复: Dear Sandra ,We deeply apologize for the serious inconvenience you experienced. Your safety and comfort are our top priorities, and this situation is completely unacceptable. The matter has been shared with our management team for immediate review and corrective action. We truly regret this incident and appreciate you bringing it to our attention.Sincerely, Hotel Manager
3.0分
其他
Simple overnight
Served its purpose of an overnight stay. Rooms were basic. Shower pressure was weak.
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酒店回复: Hello Heather,Thank you for sharing your experience. We're glad to hear the hotel met your needs for an overnight stay. Your feedback regarding the room amenities and shower pressure is appreciated and will be conveyed to the relevant team for consideration. We hope you found the location convenient and that your overall visit was satisfactory. Your input helps us improve for future guests.
2.0分
其他
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The lovely woman, Priscilla, at the front desk was more than willing to help me. But the doors to my rooms have broken locks, as well as the doors outside the rooms that are supposed to limit strangers from entering. The floor is sticky with previous animal urine. I would never stay here again in 1 million years. Even with the sweet energy of Priscilla…
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酒店回复: Dear jody ,Thank you for taking the time to share your experience. We are very sorry for the issues you encountered with the room and building security, as well as cleanliness concerns. Your kind words about Priscilla are appreciated and will be shared with her. We value your feedback and regret the disappointment caused.Sincerely, Hotel Manager
3.0分
其他
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Keep looking
Room had wierd order. Room not up to date with modern accessories. Will try to avoid this chain in the future. Used my own sleeping bag instead of their sheets
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酒店回复: Hello Cory,We appreciate your feedback regarding your recent stay. Our goal is to provide a comfortable experience for all guests, and we take your comments seriously. We are continually working on updates and improvements to our facilities. Thank you for sharing your thoughts with us, as they help us enhance the experience we provide. We wish you the best in your future travels.
好的。酒店设施很基础，但打扫得很干净。离餐馆和服务设施都很近。谢谢！
The room smelled like bad body odor. There was mold on the light fixtures in the room. The phone was absolutely disgusting dirty. There were used wash clothes on top of the shower head.
The room was clean i stay here every couple weeks I have never had any issues here.
Very dated....smoke alarm was removed from our room...Horrible smells. Areas of the room haven't been cleaned in years by the looks of it. Would 100% recommend staying away from this place. It needs tore down.
Staff was nice but just didn't care to do anything when we had a issue. Air conditioner was leaking in the room all night and had a puddle in the room. A/C wouldn't stop kicking on and off every two mins and 30 secs. Asked for a different room and of course they didn't have any.
Hard to sleep with dripping water and a compressor kicking on and off constantly.
The decor was very dated, the blankets looked very old, need new carpet or hardwood flooring, you can hear your neighbors, turned the heat on and almost choked on the fumes and had to open a window.
The staff gave our room key to someone else and they walked into our room while we were in there. Room smelled really bad.
Simple overnight
Served its purpose of an overnight stay. Rooms were basic. Shower pressure was weak.
The lovely woman, Priscilla, at the front desk was more than willing to help me. But the doors to my rooms have broken locks, as well as the doors outside the rooms that are supposed to limit strangers from entering. The floor is sticky with previous animal urine. I would never stay here again in 1 million years. Even with the sweet energy of Priscilla…
Keep looking
Room had wierd order. Room not up to date with modern accessories. Will try to avoid this chain in the future. Used my own sleeping bag instead of their sheets