酒店回复: Hello Jean Nil,We regret any inconvenience caused by the absence of an elevator during your stay. Your feedback is valuable to us as we continually strive to enhance our guest experience. We appreciate you bringing this to our attention and will take it into consideration for future improvements.
4.0分
家庭亲子
原文
翻译提供方:Google
只有好的。
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酒店回复: Hello Jesus Alejandro,Agradecemos su opinin y esperamos que haya disfrutado su estad¡a en nuestro hotel. Si tiene alguna inquietud adicional, le sugerimos que se comunique directamente con nuestra gerencia para abordar cualquier preocupacin. íEsperamos darle la bienvenida de nuevo en el futuro!
5.0分
其他
原文
翻译提供方:Google
核桃
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酒店回复: Hello Terrence,Thank you for taking the time to leave your feedback. We are pleased to hear that you enjoyed your stay with us. If you have any further comments or suggestions, please don't hesitate to contact us. We hope to welcome you back in the future.
3.0分
其他
The advertised breakfast was Cereal, muffins, are waffles. Not much of a breakfast. It actually ******!
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酒店回复: Hello Richard, Thank you for sharing your feedback regarding the breakfast options. We appreciate your input as it helps us better understand our guests’ preferences. Your comments will be taken into consideration as we continually strive to enhance our dining offerings. We value your insights and hope to provide a more satisfying experience for future guests regarding breakfast choices.
3.0分
其他
Mary at front desk was awesome. The floor in my room was dirty and I should not have walked around in bare feet. That’s how I noticed. Otherwise a pleasant stay
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酒店回复: Hello Renee,Thank you for your feedback. We're glad to hear that Mary provided you with great service during your stay. We appreciate your comments regarding the cleanliness of your room, as we strive to maintain high standards for our guests. Your input is valuable, and we will be sure to share it with our housekeeping team to ensure improvements are made. We hope to welcome you back in the future.
4.0分
其他
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Almost perfect.
We had to stay the night because our power was out.
The only complaint we have is that there was a space for
USB ports but the ports were missing! The breakfast choices could have been much better.
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酒店回复: Hello Devona,Thank you for sharing your feedback regarding your recent stay. We're glad to hear you chose us during the power outage. Your comments about the USB ports and breakfast options have been noted for review. We strive to enhance our guest experience and appreciate your input on areas for improvement. We hope to serve you better in the future!
5.0分
家庭亲子
Just a 1 nite stay
Travelling across texas towards kc
It worked out perfect
Had room to park truck w/uhaul trailer behind it
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酒店回复: Hello Donald D,Thank you for sharing your experience. We're glad to hear that our hotel met your needs for parking and provided a convenient stop during your travels across Texas. We hope your journey to Kansas City continued smoothly, and we appreciate you choosing to stay with us for your overnight stop. Safe travels!
5.0分
情侣出游
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The clerk was not friendly at all and kind of rude. The room was great and the place was nice. Wish we could have used a pool but this place does not have a pool.
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酒店回复: Hello Anthony,Thank you for your feedback. We are glad to hear that you enjoyed the room and the overall ambiance of the hotel. We appreciate your comments about our staff and will share them with the relevant team. While we do not have a pool, we hope you found other aspects of your stay enjoyable, such as our amenities or location. Your thoughts are valuable to us as we strive to enhance the guest experience.
2.0分
家庭亲子
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I don’t know how this has anywhere near a high 7 or 8 on *******. Let’s start with staff. Went down as breakfast was ending and there was this guy with headphones on cleaning and I asked him three times if I could get a plastic spoon for the yogurt. I took it to my room and forgot the spoon. I had to ask 3 times because he was just staring at me a smiling while I asked the first two times before he removed his headphones. He then said they have no spoons. There were literally spoons out there 5 minutes before. Also the breakfast shouldn’t even be noted. Tiny storage closet with two long tables and zero breakfast options. Check in took forever because the guy was on the phone. The bathroom was dirty and the tub is peeling. The chair in the room had stains all over it. The floor was sticky like someone spilled soda all over it and used a dirty mop to clean it up. The fridge was broken. The AC you had to turn on the fan to run all night because the auto button didn’t work. The side exits didn’t close all the way so you could come in and out of them without a key. No elevator. I paid 110.00 for this. I wouldn’t stay here for 25.00. Avoid this place.
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酒店回复: Hello Roy,Thank you for your feedback regarding your recent stay. We appreciate your concerns about the staff interaction, breakfast situation, and room conditions. Your comments about cleanliness and maintenance will be forwarded to the appropriate departments for further evaluation. We strive to improve our services and guest experience, and your input is valuable in helping us achieve that. Thank you for bringing these matters to our attention.
不太喜欢这家酒店。早餐一点都不好吃。总体体验不好。
无电梯(设备行李箱)
只有好的。
核桃
The advertised breakfast was Cereal, muffins, are waffles. Not much of a breakfast. It actually ******!
Mary at front desk was awesome. The floor in my room was dirty and I should not have walked around in bare feet. That’s how I noticed. Otherwise a pleasant stay
Almost perfect.
We had to stay the night because our power was out.
The only complaint we have is that there was a space for
USB ports but the ports were missing! The breakfast choices could have been much better.
Just a 1 nite stay
Travelling across texas towards kc
It worked out perfect
Had room to park truck w/uhaul trailer behind it
The clerk was not friendly at all and kind of rude. The room was great and the place was nice. Wish we could have used a pool but this place does not have a pool.
I don’t know how this has anywhere near a high 7 or 8 on *******. Let’s start with staff. Went down as breakfast was ending and there was this guy with headphones on cleaning and I asked him three times if I could get a plastic spoon for the yogurt. I took it to my room and forgot the spoon. I had to ask 3 times because he was just staring at me a smiling while I asked the first two times before he removed his headphones. He then said they have no spoons. There were literally spoons out there 5 minutes before. Also the breakfast shouldn’t even be noted. Tiny storage closet with two long tables and zero breakfast options. Check in took forever because the guy was on the phone. The bathroom was dirty and the tub is peeling. The chair in the room had stains all over it. The floor was sticky like someone spilled soda all over it and used a dirty mop to clean it up. The fridge was broken. The AC you had to turn on the fan to run all night because the auto button didn’t work. The side exits didn’t close all the way so you could come in and out of them without a key. No elevator. I paid 110.00 for this. I wouldn’t stay here for 25.00. Avoid this place.