酒店回复: Hello Morten, We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and will address the issues mentioned to improve our services. We hope to have the opportunity to welcome you back in the future.
2.0分
情侣出游
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The smell of the hallway and room was very musty and felt damp in the facility including our room. We had a jacuzzi in our room. The knob came off, and it looked broken down. The carpet was damp and tacky. For $150 a night I am disappointed.
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酒店回复: Hello Jaclyn, Thank you for sharing your feedback regarding your recent stay. We value your comments about the amenities and overall condition of the room. Your insights will help inform our ongoing maintenance and improvement efforts. We hope you’ll consider staying with us again in the future so you can experience the high standards we strive to uphold.
3.0分
其他
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Disappointed they showed 2 tvs but only 1
Planned this one day get away with my Wife. We wanted the King room with hot tub. Ive stayed in this room before and there was a tv in the sitting room and one in the bedroom where hot tub is located. This is also confirmed in the advertising, but there was no tv in the bedroom. This was a key factor in choosing this stay as we wanted to watch the Thursday night Packer game from the hot tub. Very disappointing
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酒店回复: Hello David,Thank you for sharing your experience. We understand how important it is to have the amenities you expect, especially for special occasions like yours. Your feedback regarding the television in the bedroom will be noted as we continually strive to offer accurate information in our listings. We appreciate your insights and hope you will consider staying with us again in the future for a more enjoyable experience.
4.0分
商务出差
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Nice with the exception of "breakfast" as their juice machine was down and there was nothing else to drink available for people who don't drink coffee. Wish they would have had another option.
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酒店回复: Dear Guest,Thank you for sharing your experience. We appreciate your feedback regarding the breakfast offerings, and we always strive to provide a variety of choices for our guests. Your input is valuable as we continue to review and enhance our amenities. We hope to welcome you back in the future for an even more satisfying stay.
1.0分
其他
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Absolutely horrible
So where to begin… the place smells like Mold, the carpet is nasty and sticky. Our window didn’t have net, they ran out of clean towels, the folds out bed didn’t have sheets so when we went to get some they gave us a sheet and blanket, told us they didn’t have pillows. They don’t clean your room daily. I could just keep going, let’s just we will never stay here again….
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酒店回复: Hello Lyubov, We appreciate your feedback and are sorry to hear about your experience. Our goal is to provide a comfortable stay, and it's clear we did not meet your expectations. While we understand your concerns regarding the room conditions and amenities, we value your insights as they help us improve. Thank you for sharing, and we hope you find a hotel that better suits your needs in the future.
1.0分
其他
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Flies and hair, find a different hotel
The motel was nice to move us to a double queen room. However, once we got to the room it was 85 degrees, didn't look like it had been vacuumed and there were some fruit flies flying around. At the sink there were two towels folded neatly in the rack with short thick black hairs over them, as if someone shaved their beard over them and it wasn't cleaned. When I called the front desk to have them replaced no one answered. I left a message but no one reached out to us either. In the morning when I told them their response was, do you have a picture? This will be my last time at this hotel.
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酒店回复: Hello christine,Thank you for your feedback regarding your recent stay. We appreciate your comments on room cleanliness and temperature, as well as your experience with our front desk communication. Our team's goal is to provide a comfortable stay for all guests, and we regret that your experience did not meet this standard. Your insights will be shared with the management team for further evaluation to improve our services in the future. We hope you will consider giving us another chance to provide you with a more enjoyable stay.
3.0分
其他
Quick Overnight Stay
It was an okay stay. The room felt a little moist. The hair dryer did not work along with the fan in the bathroom.
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酒店回复: Hello Nixon,Thank you for sharing your feedback regarding your recent stay. We appreciate you bringing these issues to our attention, as they help us focus on areas for improvement. Your comments regarding the moisture in the room and the inoperative hair dryer and bathroom fan are noted. We hope to provide a more comfortable experience for our guests in the future and appreciate your insights.
3.0分
商务出差
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Everything wis goid. Staying for work. Breakfast is suppossed to he out by 5 but rarely is so need to go to the kwik trip to get food then head to work...food....
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酒店回复: Hello Greg,Thank you for sharing your feedback regarding the breakfast schedule. We appreciate your input, as it helps us to evaluate our offerings and ensure a positive experience for our guests. Your comments will be taken into consideration as we continuously work to enhance our services. We hope to welcome you back in the future, so you can enjoy a more convenient breakfast experience.
1.0分
其他
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I got very sick staying here only one night. From MOLD growing all over the carpet near the window area and the wall near the headboard. The room was very humid and the carpet felt wet, constantly. Bathroom light above sink didn’t work most of the time and broken tiles around the jacuzzi. We will never come back to this hotel.
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酒店回复: Hello Kelli, Thank you for your feedback regarding your recent stay. We take guest concerns seriously and appreciate you bringing these issues to our attention. While we strive to maintain a high standard of cleanliness and comfort, we understand that you had a disappointing experience. Your comments will be shared with the appropriate management team to assist in improving our services for future guests. We wish you well in your travels ahead.
房间设施等都比较旧，但也还算干净，早餐选择非常非常少，到达时泳池在维护不能使用，健身室也比较小，只有两个设备，不过总体来说性价比还过得去，比较适合预算有限的旅程
房间里的味道真的很难闻——床很好——早餐很差。
The smell of the hallway and room was very musty and felt damp in the facility including our room. We had a jacuzzi in our room. The knob came off, and it looked broken down. The carpet was damp and tacky. For $150 a night I am disappointed.
Disappointed they showed 2 tvs but only 1
Planned this one day get away with my Wife. We wanted the King room with hot tub. Ive stayed in this room before and there was a tv in the sitting room and one in the bedroom where hot tub is located. This is also confirmed in the advertising, but there was no tv in the bedroom. This was a key factor in choosing this stay as we wanted to watch the Thursday night Packer game from the hot tub. Very disappointing
Nice with the exception of "breakfast" as their juice machine was down and there was nothing else to drink available for people who don't drink coffee. Wish they would have had another option.
Absolutely horrible
So where to begin… the place smells like Mold, the carpet is nasty and sticky. Our window didn’t have net, they ran out of clean towels, the folds out bed didn’t have sheets so when we went to get some they gave us a sheet and blanket, told us they didn’t have pillows. They don’t clean your room daily. I could just keep going, let’s just we will never stay here again….
Flies and hair, find a different hotel
The motel was nice to move us to a double queen room. However, once we got to the room it was 85 degrees, didn't look like it had been vacuumed and there were some fruit flies flying around. At the sink there were two towels folded neatly in the rack with short thick black hairs over them, as if someone shaved their beard over them and it wasn't cleaned. When I called the front desk to have them replaced no one answered. I left a message but no one reached out to us either. In the morning when I told them their response was, do you have a picture? This will be my last time at this hotel.
Quick Overnight Stay
It was an okay stay. The room felt a little moist. The hair dryer did not work along with the fan in the bathroom.
Everything wis goid. Staying for work. Breakfast is suppossed to he out by 5 but rarely is so need to go to the kwik trip to get food then head to work...food....
I got very sick staying here only one night. From MOLD growing all over the carpet near the window area and the wall near the headboard. The room was very humid and the carpet felt wet, constantly. Bathroom light above sink didn’t work most of the time and broken tiles around the jacuzzi. We will never come back to this hotel.