酒店回复: We apologize for your negative experience with the flooring being upswept. I will make the staff aware of said issues so that we can avoid this in the future. Thank you for the feedback and hope that you have a Merry Christmas.
酒店回复: We apologize about your less than satisfied stay here with us. If any of this would have been brought to our attention then we would have been more than happy to come clean it ourself or moved you to another room. Hopefully when you're around the area you can give us a second try and we will even throw 10% off next time. Hope that you have a good day.
酒店回复: We are thrilled to hear that you are happy with your current stay. We hope to have you back in the future and I will be sure to pass along your kind words to our staff. We thank you here at Red Roof Inn and hope that you have a great day.
酒店回复: We apologize on the experience you had while staying here. It looks as you stayed with us two nights and if we would have been told that the beds were uncomfortable than we would have gladly moved you. We do hope that perhaps when you're back through the area that you can give us a second go around. Happy New Years from all of us here and stay safe.
2.0分
其他
原文
翻译提供方:Google
需要好好打扫和更新
房间需要好好打扫,闻起来有烟味。淋浴几乎不能用,排气扇声音很大。
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酒店回复: We apologize about your stay with us and I will let me staff know. We thrive here to allow guests to have a good experience here. In the future if you stay again let us know so that we are able to change your room and fix the issue at hand. We hope that you have a good day and a Happy New Year.
4.0分
其他
原文
翻译提供方:Google
价格非常实惠。你可以看出他们正在更新房间。当我们打开淋浴时,水是黑的,但其他方面还不错
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酒店回复: Thank you for the high score. We are steadily improving things over here and hope that you'll come back once we are all done here. Hope that you have a good day.
1.0分
家庭亲子
原文
翻译提供方:Google
我们在外面坐了 4 个小时,因为我们的房间没有电,他们只是说很抱歉,这完全不对
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酒店回复: We apologize about the inconvenience of your recent stay. Perhaps in the future this issue won't arise. Hope that you have a good day.
2.0分
其他
The water was barley hot. And there was mold in the bothroom on the wall. And i had to clean the microwave.
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酒店回复: Dear Valued Guest, Thank you for taking the time to write a review of your stay at the Red Roof Inn Vincennes. I am so sorry to hear about the issues you experienced with us. It's disheartening to learn about the insufficient water temperature and the mold in the bathroom. We aim to provide a clean and comfortable environment, and we clearly fell short of that goal. I will share this feedback with staff right away to have that looked into and addressed.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Very truly yours,PrincessRed Roof ManagementRediResponse Specialist
4.0分
其他
Is a really great place quiet convenient Great customer service great hospitality I recommend for a lot of people short and long-term stay
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酒店回复: We appreciate such the kind review and we hope to serve you in the future. Have a good rest of your week.
还行,但与图片介绍有一张差距
工作人员非常有礼貌,乐于助人。房间打扫得很不干净,但你可以看出有人花了一点功夫让它看起来整洁,总的来说,这是一个适合晚上睡觉的地方,但我不会在这里长期住
便宜的酒店,方便的酒店,但我无法忍受不干净的酒店。我一走进去,枕头上就沾满了头发,家具上也有污渍,地板几乎没扫过,柜台也没擦过。
前台的工作人员很好。我们聊了几分钟关于当地餐馆的事情。沃尔玛和许多餐馆都在 1-3 英里范围内。酒店并不豪华。但是非常干净舒适。
房间非常宽敞。有大冰箱和微波炉。咖啡机很小,只提供茶包之类的咖啡。不提供早餐。床很不舒服,枕头也没有。我们无法入睡,因为床太糟糕了,疼痛难忍。
需要好好打扫和更新
房间需要好好打扫,闻起来有烟味。淋浴几乎不能用,排气扇声音很大。
价格非常实惠。你可以看出他们正在更新房间。当我们打开淋浴时,水是黑的,但其他方面还不错
我们在外面坐了 4 个小时,因为我们的房间没有电,他们只是说很抱歉,这完全不对
The water was barley hot. And there was mold in the bothroom on the wall. And i had to clean the microwave.
Is a really great place quiet convenient Great customer service great hospitality I recommend for a lot of people short and long-term stay