酒店回复: Thank you for recommending Quality Inn Verona. It's great to know you enjoyed your stay, and we look forward to welcoming you back on your next visit to the area.
4.0分
其他
展开
Great place to stay on a road trip. I have stayed here multiple times. I didn’t have breakfast this time but it is usually very good. The room was a little musty smell but was ok once a/c was on. Beds are comfortable but the pillows are not. Parking is fine. I will stay here again.
展开
酒店回复: Thank you for your thoughtful review and continued loyalty. We’re glad you enjoyed our comfortable beds, convenient parking, and your overall stay. Your feedback about the room and pillows is also appreciated and will be shared with our team for improvement. We look forward to welcoming you back to Quality Inn Verona on your next road trip.
2.0分
情侣出游
展开
Condensation on the window that dripped every night, room was cold, room was never cleaned, had to get towels daily, eggs were cold and ok was watered down. Some staff were very friendly and others made you feel like you were a bother.
4.0分
其他
展开
Staff is very friendly, location is good, parking was easy, room seemed clean (I’m a nut about that), and breakfast was fabulous! They even offered enough healthy options for my diabetic husband. 👏
展开
酒店回复: Thank you for sharing such a lovely review with us. It is wonderful to hear that you enjoyed our convenient location, easy parking, and the high standard of cleanliness in your room. Our team will be so pleased to know their friendliness helped make your stay more enjoyable, and it is great that our breakfast selection offered both delicious and healthy options for your husband. We truly appreciate your kind words and hope to welcome you back for another outstanding visit soon.
1.0分
其他
展开
I was very disappointed with my stay here. The rooms smelled awful and there was a big crack under the door. It was loud outside with college students running about. We will never be staying here again that’s for sure. They need to do some major cleaning and disinfecting.
展开
酒店回复: Thank you for sharing your experience. We're disappointed to hear about the challenges you faced during your stay. Your feedback will be shared with our maintenance and housekeeping teams to guide improvements. Please don't hesitate to let us know how we can make you more comfortable during your stay; we are happy to address any issues you may experience. We hope to welcome you back for an improved experience on your next trip to Verona.
1.0分
商务出差
展开
The "hotel" was actually a "Motel" with exterior doors which is something I never book. The exterior pictures of the property did not at all portray the rundown condition of the property, the motel setup, or the surrounding area.
展开
酒店回复: Thank you for taking the time to share your thoughts. We regret to hear that our property did not meet your expectations. We understand how important accurate visuals and descriptions are when booking, and rest assured, your comments will be reviewed carefully to ensure our listings properly reflect our offerings. We strive to always remain transparent and hope to change your lasting impressions in the future.
5.0分
家庭亲子
展开
Both. We were in room 201. It was small but it was spotless to be sure. The staff at check-in assured us it would be quiet and it was. The TV was a Samsung, and the picture was great. The bed linens were of very good quality, they were not cheap or thin. Love that about our room. It did not have much of a view but the price was much less than anything in Staunton and nothing in Staunton was more than an easy 13 or 14 minute drive.
展开
酒店回复: We’re so glad you enjoyed your stay in room 201! It’s great to hear that the room was spotless, quiet, and comfortable, and that the bed linens and Samsung TV met your expectations. While we regret that the view from your room did not meet your expectations, we’re pleased that the location and value worked well for you and made exploring Staunton easy. We’d love to welcome you back anytime for another comfortable stay!
3.0分
其他
Just OK. Nothing major wrong. But everything is well used and the room was slightly musty. Area around this place is empty industrial type area.
展开
酒店回复: Thank you for taking the time to share your feedback. While we are glad to know there were no major concerns during your stay, we truly regret that the overall experience did not exceed your expectations. Your comments regarding the room condition and overall atmosphere are appreciated, as they help us identify areas in need of attention. We will be reviewing your remarks with our team to ensure improvements are made, particularly regarding the musty odor you encountered. Maintaining a fresh and welcoming environment is a priority, and we apologize that this was not fully reflected during your visit. Thank you again for your valuable feedback, and we hope to have the chance to offer you a more memorable experience in the future.
3.0分
其他
展开
We did not eat breakfast. The parking area was noisy as the doors faced the outdoors and men were sitting outside the door of our room on the sidewalk after dark. Kind of creepy.
展开
酒店回复: Thank you for taking the time to share your review with us. We’re sorry that the activity near the room made you feel uncomfortable. Your feedback is important and will be shared with our team so we can address this concern and ensure a more relaxing environment for our guests. We hope you’ll consider giving us another opportunity to go above and beyond for you in the future.
4.0分
其他
展开
There is only one complaint we have there was no light in the area where the sink and mirror is, hard to see, because none of the other lights in the room gave enough light for that area.
展开
酒店回复: Thank you for staying with us. We will ensure this matter is addressed for improvement, and we look forward to welcoming you back for a smoother stay next time.
非常干净，强烈推荐
Great place to stay on a road trip. I have stayed here multiple times. I didn’t have breakfast this time but it is usually very good. The room was a little musty smell but was ok once a/c was on. Beds are comfortable but the pillows are not. Parking is fine. I will stay here again.
Condensation on the window that dripped every night, room was cold, room was never cleaned, had to get towels daily, eggs were cold and ok was watered down. Some staff were very friendly and others made you feel like you were a bother.
Staff is very friendly, location is good, parking was easy, room seemed clean (I’m a nut about that), and breakfast was fabulous! They even offered enough healthy options for my diabetic husband. 👏
I was very disappointed with my stay here. The rooms smelled awful and there was a big crack under the door. It was loud outside with college students running about. We will never be staying here again that’s for sure. They need to do some major cleaning and disinfecting.
The "hotel" was actually a "Motel" with exterior doors which is something I never book. The exterior pictures of the property did not at all portray the rundown condition of the property, the motel setup, or the surrounding area.
Both. We were in room 201. It was small but it was spotless to be sure. The staff at check-in assured us it would be quiet and it was. The TV was a Samsung, and the picture was great. The bed linens were of very good quality, they were not cheap or thin. Love that about our room. It did not have much of a view but the price was much less than anything in Staunton and nothing in Staunton was more than an easy 13 or 14 minute drive.
Just OK. Nothing major wrong. But everything is well used and the room was slightly musty. Area around this place is empty industrial type area.
We did not eat breakfast. The parking area was noisy as the doors faced the outdoors and men were sitting outside the door of our room on the sidewalk after dark. Kind of creepy.
There is only one complaint we have there was no light in the area where the sink and mirror is, hard to see, because none of the other lights in the room gave enough light for that area.