Nice,quiet for the most part. Minimal "breakfast" but thats obviously not why we stayed here. Nice staff
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酒店回复: Dear Lilyan,Thank you for taking the time to share your thoughts. We’re glad you found the hotel peaceful and enjoyed the friendly service from our team. Also, we're disappointed that our free hot breakfast with our famous waffles did not impress you, but we're glad it didn't negatively affect your experience. We hope you choose to stay with us again the next time you visit Verona.
1.0分
商务出差
Remove dirty chair. Did not feel safe. Left an hour after I checked in. We went to a different hotel.
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酒店回复: Dear Colleen,Thank you for sharing your experience with us. We’re truly sorry to hear about the cleanliness concern and that you did not feel comfortable during your brief stay. This is not the impression we want to leave, and your feedback will be shared with our team to ensure it’s addressed promptly. We hope you might consider giving us another opportunity to provide a stay that meets the standards we hold ourselves to for guest safety and comfort.
3.0分
其他
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There were some obvious room updates and the sheets were clean. Breakfast looked good. However the room smelled like mold and we woke up with sinus issues. Carpet was dirty and the chair and curtains had stains and smudges. Staff were very nice and gave us a downstairs room when asked because it's stairs only. Reviews here that note amazing water pressure I question as bots. Maybe the upstairs rooms are better.
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酒店回复: Dear Emily,We genuinely appreciate you taking the time to share your feedback with us. We regret to learn that our accommodations fell short of your expectations. Your valuable insights will guide us as we make the necessary improvements to enhance our guests' experience. On a positive note, we are thrilled to hear that our staff provided helpful and friendly service during your stay. We truly value your input and are committed to making your next visit a remarkable stay that reflects the high standards you deserve.
5.0分
家庭亲子
Parkingceasy and secure very clean room, air conditioning worked well, and helpful staff.
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酒店回复: Dear Paul,Thank you for taking the time to share your experience and for giving us a perfect rating! We’re so pleased to know you enjoyed the cleanliness, comfort, and convenience of your stay. It’s equally great to hear our team made a positive impression and that parking and air conditioning met your expectations. We appreciate your kind words and hope to welcome you back again soon!
2.0分
其他
A broken chair outside under stairs and stairs were completely rusted. Also towels in room had boot prints on them
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酒店回复: Dear Richard,Your feedback is valuable to us and helps guide our improvements. We're sorry to hear about any shortcomings you experienced, and we'll ensure your comments are reviewed internally so we can prioritize our enhancements. We look forward to the chance to win you back with a better stay the next time you're in town.
5.0分
其他
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room very clean & crisp & clean freshness smell. room layout nice. Pet Friendly and had room in back ground floor for easy exercise my dog. breakfase offered great with variety of options. Loved waffles you made fresh in 2 min
suggest referencing pet friendly.. would be nice to have near grasssy area along asphalt a container with pet poop disposal bags to encourage people to clean up after their pets( I always do.thats what good owners do)
Not pleasant for me to walk in & not healthy for my dog. I feel privileged that quality Inn accepts pets & we must be good owners especially in Motel environment, so this option remains available to be able to travel with my pets.
4.0分
家庭亲子
Good place, decent, clean. My room had an old sofa/dirty that should be discarted
or clean!!
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酒店回复: Dear Claudio,Thank you for sharing your feedback. We're glad your overall stay was pleasant. We appreciate you bringing the couch to our attention and will ensure it is addressed. We hope to welcome you back should you return to the area.
5.0分
情侣出游
while only staying one night during a stressful long drive it helped make the trip easier
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酒店回复: Dear Harold,Thank you for sharing your feedback. It’s rewarding to know that your experience provided a welcome pause during your travels. Creating a comfortable and restorative environment, even for a brief visit, is always a priority, and your comments are greatly appreciated. We look forward to the opportunity to make future stays just as effortless here at Quality Inn Verona.
5.0分
其他
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This place is excellent for the price. The room was very clean and looked completely renovated. The property was very clean and quiet aside from the rippling sounds of the clear pool. I noticed that someone regularly walks the property to ensure all the vehicles have a pass to ensure everyone there is supposed to be there.Starbucks right next door.
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酒店回复: Dear Mark,Thank you for allowing Quality Inn Verona to host your recent stay. It's wonderful to hear you had a positive experience and that you appreciated our clean, quiet, and updated accommodations, as well as our proximity to area amenities. We're grateful for your kind comments, and we hope to have the pleasure of your company on another occasion.
员工很棒，区域安静。去哪里都方便。
Nice,quiet for the most part. Minimal "breakfast" but thats obviously not why we stayed here. Nice staff
Remove dirty chair. Did not feel safe. Left an hour after I checked in. We went to a different hotel.
There were some obvious room updates and the sheets were clean. Breakfast looked good. However the room smelled like mold and we woke up with sinus issues. Carpet was dirty and the chair and curtains had stains and smudges. Staff were very nice and gave us a downstairs room when asked because it's stairs only. Reviews here that note amazing water pressure I question as bots. Maybe the upstairs rooms are better.
Parkingceasy and secure very clean room, air conditioning worked well, and helpful staff.
A broken chair outside under stairs and stairs were completely rusted. Also towels in room had boot prints on them
room very clean & crisp & clean freshness smell. room layout nice. Pet Friendly and had room in back ground floor for easy exercise my dog. breakfase offered great with variety of options. Loved waffles you made fresh in 2 min
suggest referencing pet friendly.. would be nice to have near grasssy area along asphalt a container with pet poop disposal bags to encourage people to clean up after their pets( I always do.thats what good owners do)
Not pleasant for me to walk in & not healthy for my dog. I feel privileged that quality Inn accepts pets & we must be good owners especially in Motel environment, so this option remains available to be able to travel with my pets.
Good place, decent, clean. My room had an old sofa/dirty that should be discarted
or clean!!
while only staying one night during a stressful long drive it helped make the trip easier
This place is excellent for the price. The room was very clean and looked completely renovated. The property was very clean and quiet aside from the rippling sounds of the clear pool. I noticed that someone regularly walks the property to ensure all the vehicles have a pass to ensure everyone there is supposed to be there.Starbucks right next door.