酒店回复: Thank you for recommending Quality Inn Verona. It's great to know you enjoyed your stay, and we look forward to welcoming you back on your next visit to the area.
4.0分
家庭亲子
原文
翻译提供方:Google
好人
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酒店回复: Thank you for sharing your review. It's great to hear that our team's hospitality contributed to an enjoyable experience. We look forward to welcoming you back to Quality Inn Verona again soon.
5.0分
家庭亲子
Room was clean and nice for the price. Staff was kind and free breakfast was stocked with good stuff…even biscuits and gravy!
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酒店回复: Thank you for staying with Quality Inn Verona and for taking a moment to share your review. We’re glad to hear your room felt clean and comfortable, and that you found it to be a good value. It’s also great to know our team made you feel welcome and that you enjoyed our large breakfast selection. We appreciate your kind words and hope to see you again soon!
2.0分
其他
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Room was not clean - stains on sofa , shower had stains, smelled. The door to the room had gaps at the bottom which made me feel unsafe. The area was sketchy and also made me feel unsafe.
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酒店回复: Thank you for bringing this to our attention. We are terribly sorry to hear your stay with us was less than ideal, especially regarding the cleanliness of your accommodations. Please know that the safety of our guests is our top priority, and we take it very seriously. If there are any concerns, know that our team is always there to help. We wish you happy and safe travels.
4.0分
其他
The room was clean. The staff was courteous. the amenities were good. The breakfast was good although some things were not prepared properly.
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酒店回复: Thank you for choosing Quality Inn Verona. We're glad you enjoyed our great amenities, pristine accommodations, and friendly service. Also, we've noted your comments regarding breakfast, as your opinions are important to us. It was a pleasure to have you as our guest, and we look forward to seeing you again soon!
4.0分
其他
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Great place to stay on a road trip. I have stayed here multiple times. I didn’t have breakfast this time but it is usually very good. The room was a little musty smell but was ok once a/c was on. Beds are comfortable but the pillows are not. Parking is fine. I will stay here again.
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酒店回复: Thank you for your thoughtful review and continued loyalty. We’re glad you enjoyed our comfortable beds, convenient parking, and your overall stay. Your feedback about the room and pillows is also appreciated and will be shared with our team for improvement. We look forward to welcoming you back to Quality Inn Verona on your next road trip.
2.0分
情侣出游
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Condensation on the window that dripped every night, room was cold, room was never cleaned, had to get towels daily, eggs were cold and ok was watered down. Some staff were very friendly and others made you feel like you were a bother.
4.0分
其他
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Staff is very friendly, location is good, parking was easy, room seemed clean (I’m a nut about that), and breakfast was fabulous! They even offered enough healthy options for my diabetic husband. 👏
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酒店回复: Thank you for sharing such a lovely review with us. It is wonderful to hear that you enjoyed our convenient location, easy parking, and the high standard of cleanliness in your room. Our team will be so pleased to know their friendliness helped make your stay more enjoyable, and it is great that our breakfast selection offered both delicious and healthy options for your husband. We truly appreciate your kind words and hope to welcome you back for another outstanding visit soon.
1.0分
其他
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I was very disappointed with my stay here. The rooms smelled awful and there was a big crack under the door. It was loud outside with college students running about. We will never be staying here again that’s for sure. They need to do some major cleaning and disinfecting.
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酒店回复: Thank you for sharing your experience. We're disappointed to hear about the challenges you faced during your stay. Your feedback will be shared with our maintenance and housekeeping teams to guide improvements. Please don't hesitate to let us know how we can make you more comfortable during your stay; we are happy to address any issues you may experience. We hope to welcome you back for an improved experience on your next trip to Verona.
1.0分
商务出差
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The "hotel" was actually a "Motel" with exterior doors which is something I never book. The exterior pictures of the property did not at all portray the rundown condition of the property, the motel setup, or the surrounding area.
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酒店回复: Thank you for taking the time to share your thoughts. We regret to hear that our property did not meet your expectations. We understand how important accurate visuals and descriptions are when booking, and rest assured, your comments will be reviewed carefully to ensure our listings properly reflect our offerings. We strive to always remain transparent and hope to change your lasting impressions in the future.
非常干净,强烈推荐
好人
Room was clean and nice for the price. Staff was kind and free breakfast was stocked with good stuff…even biscuits and gravy!
Room was not clean - stains on sofa , shower had stains, smelled. The door to the room had gaps at the bottom which made me feel unsafe. The area was sketchy and also made me feel unsafe.
The room was clean. The staff was courteous. the amenities were good. The breakfast was good although some things were not prepared properly.
Great place to stay on a road trip. I have stayed here multiple times. I didn’t have breakfast this time but it is usually very good. The room was a little musty smell but was ok once a/c was on. Beds are comfortable but the pillows are not. Parking is fine. I will stay here again.
Condensation on the window that dripped every night, room was cold, room was never cleaned, had to get towels daily, eggs were cold and ok was watered down. Some staff were very friendly and others made you feel like you were a bother.
Staff is very friendly, location is good, parking was easy, room seemed clean (I’m a nut about that), and breakfast was fabulous! They even offered enough healthy options for my diabetic husband. 👏
I was very disappointed with my stay here. The rooms smelled awful and there was a big crack under the door. It was loud outside with college students running about. We will never be staying here again that’s for sure. They need to do some major cleaning and disinfecting.
The "hotel" was actually a "Motel" with exterior doors which is something I never book. The exterior pictures of the property did not at all portray the rundown condition of the property, the motel setup, or the surrounding area.