酒店回复: Dear Laura,Thank you so much for taking the time to share your experience with us at Quality Inn & Suites Vidalia. We're pleased to hear that you appreciated the cleanliness of your room and bathroom during your stay with us.We value your feedback regarding room comfort and recognize the importance of a peaceful environment, especially for family stays. Your comments help us understand how we can enhance the guest experience for all our visitors. We continuously strive to ensure all guests enjoy a restful and pleasant stay at our property.We would love the opportunity to welcome you back for a more enjoyable experience in the future. We remain committed to providing our guests with exceptional experiences that meet their specific needs and preferences.Warm Regards,Guest Experience Team
5.0分
商务出差
原文
翻译提供方:Google
好的
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酒店回复: Dear Edgar,Thank you so much for the perfect rating! We're absolutely thrilled that you had such an excellent experience during your stay with us. Your outstanding rating truly means the world to our entire team here at Quality Inn & Suites Vidalia.We'd be honored to welcome you back on your next visit to Vidalia and look forward to creating another wonderful experience for you.Warm Regards,Guest Experience Team
5.0分
其他
原文
翻译提供方:Google
不
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酒店回复: Hi Kirk!It makes us very happy that you gave it a perfect score. We're so glad you had a great time. It's great to hear that we made you happy. We look forward to having you back for another great stay!
5.0分
其他
Room was clean, bed comfortable and warm on a chilly night. Staff was real friendly at check in.
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酒店回复: Dear Willie,Thank you so much for the wonderful review and perfect rating! We're thrilled to hear that you enjoyed your comfortable stay with us. It's great to know our clean room and cozy bed provided you with a warm retreat on that chilly night, and we're so glad our team made you feel welcome from the moment you arrived.Your kind words about our staff truly brighten our day, as delivering friendly, attentive service is what we're all about. We'd be delighted to welcome you back to Quality Inn & Suites Vidalia anytime your travels bring you our way!Warm Regards,Guest Experience Team
5.0分
其他
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There was various healthy foods to choose from! Rooms were clean, comfortable and easy on the eyes! Felt our cars were safe in the parking area, it was well lit. Did not have much interaction with staff but they were helpful and friendly.
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酒店回复: Dear Evelyn,Thank you so much for the fantastic review and perfect rating! We're thrilled to hear you enjoyed the variety of healthy options at breakfast and found our rooms clean, comfortable, and inviting. Our team works hard to create spaces where guests feel relaxed and at home, so your kind words truly mean a lot to us.We're also glad you felt secure with our well-lit parking area and appreciated our staff's friendly, helpful service. Creating a safe, welcoming environment for all our guests is always our top priority.We'd be delighted to welcome you back on your next visit to Vidalia!Warm Regards,Guest Experience Team
2.0分
商务出差
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Room was fairly clean, but the non-smoking room we had wreaked like old cigarette smell, so strong it was hard to sleep in there. The bed was comfy, but that room just wreaked! Usually motel/hotel rooms smell fresh and clean when you walk in, not this one. Definitely a depressed area of town and the hotel pool needed some good attention. This Quality Inn was not what it appeared in the pictures.
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酒店回复: Dear Carole,Thank you for taking the time to share your experience with us. We appreciate your feedback about room comfort, and we're pleased the bed met your expectations.We understand your stay didn't meet the standards you anticipated, particularly regarding room freshness. Your comments are valuable as we continuously work to enhance our guest experience. We take great pride in maintaining a welcoming environment for all our visitors, and we're committed to ensuring every aspect of our property reflects the quality our guests deserve.We hope to have the opportunity to regain your trust on your next visit and provide you with the fresh, comfortable experience you were looking for.Warm Regards,Guest Experience Team
5.0分
其他
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Friendly staff, clean room
The desk clerk was so friendly and sweet. She took the time to recommend a few restaurants. The room was very clean and comfortable. It was exactly what I needed.
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酒店回复: Dear Tara,Thank you so much for the perfect rating and wonderful review! We're absolutely delighted that you had such a positive experience with us.It's fantastic to hear that our desk clerk made such a great impression with her friendly service and local restaurant recommendations. We're so proud of our team members who go the extra mile to help our guests make the most of their stay in Vidalia. We're also thrilled that you found your room clean and comfortable – that's exactly what we strive for with every guest.Your kind words truly mean the world to us and our entire team. We'd be delighted to welcome you back on your next trip to the area!Warm Regards,Guest Experience Team
Didn't like unsafe stairway, puddles of water, discarded furniture under stairs.
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酒店回复: Dear Kitty,Thank you for your great review and rating! We're so happy to hear that you appreciated the cleanliness of your room, the quiet atmosphere, our security measures, and our convenient location. It's wonderful to know these important aspects of your stay met your expectations.We also appreciate your comments about the stairway area and surrounding spaces. Your feedback helps us maintain the high standards our guests deserve, and we take these observations seriously as we continue to enhance our property.We'd be delighted to welcome you back on your next trip to Vidalia, and we look forward to providing you with another comfortable and secure stay.Warm Regards,Guest Experience Team
4.0分
其他
Peaceful
My only issue was the flying roach in the room. Staff and service was great
1.0分
商务出差
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Toliet didn't work, power to the room only worked on one side and water pressure was horrible. Also super gross bathroom - moldy tiles and do NOT take off your shoes. My feet were BLACK after walking on that carpet. AVOID at ALL costs.
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酒店回复: Dear Justin,Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback as it helps us understand areas where we can enhance our service.We understand your stay didn't meet the standards you expected, and we take your comments seriously. Ensuring our guests have a comfortable and clean environment is our top priority, and we're committed to continuous improvement in all aspects of our property.Your feedback is valuable to us as we work to provide exceptional experiences for all our guests. We hope to have the opportunity to regain your trust on your next visit and demonstrate our commitment to quality service.Warm Regards,Guest Experience Team
总体来说,房间和浴室看起来很干净。
只是半夜时分,汽车、邻居播放音乐和谈话的声音都很吵。不太推荐家庭入住。 :)
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Room was clean, bed comfortable and warm on a chilly night. Staff was real friendly at check in.
There was various healthy foods to choose from! Rooms were clean, comfortable and easy on the eyes! Felt our cars were safe in the parking area, it was well lit. Did not have much interaction with staff but they were helpful and friendly.
Room was fairly clean, but the non-smoking room we had wreaked like old cigarette smell, so strong it was hard to sleep in there. The bed was comfy, but that room just wreaked! Usually motel/hotel rooms smell fresh and clean when you walk in, not this one. Definitely a depressed area of town and the hotel pool needed some good attention. This Quality Inn was not what it appeared in the pictures.
Friendly staff, clean room
The desk clerk was so friendly and sweet. She took the time to recommend a few restaurants. The room was very clean and comfortable. It was exactly what I needed.
Liked clean sheets, quiet room, security, location.
Didn't like unsafe stairway, puddles of water, discarded furniture under stairs.
Peaceful
My only issue was the flying roach in the room. Staff and service was great
Toliet didn't work, power to the room only worked on one side and water pressure was horrible. Also super gross bathroom - moldy tiles and do NOT take off your shoes. My feet were BLACK after walking on that carpet. AVOID at ALL costs.