酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our construction is expecting to run through the end of 2025, and we can't wait to show off our new hotel rooms! Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4.0分
情侣出游
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The property was pet friendly, and had lots of things to do, but if your only staying the night the rooms were a little far away and is inconvenient if you have more than one piece of luggage to bring in.
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酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
2.0分
家庭亲子
Nothing like it used to be! Extremy 'long walking distance' to hotel rooms! NO CARTS for luggage. Really NOT worth the money they charge.
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酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
4.0分
家庭亲子
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We needed a rest place before 15 hours of more driving. I don’t gamble so the fun center was amazing for me and my daughter. Liked how there’s a diner on property as well. Lots of parking available. I have a hard time walking a lot with arthritis and torn ACL so a closer room would have been nice instead they put way up in 3rd floor to the very back of the hotel. Lots of walking to room to put bags away then more walking just to get food. And there was plenty of rooms available. This was our last trip seeing family before all my upcoming surgeries. Will stay here again, just will ask for closer room next time.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5.0分
商务出差
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It was just a quick stop for one night but staff was genuinely friendly and helpful! Although they were remodeling rooms and other areas it was very clean and quiet when it mattered most!
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
2.0分
其他
It was just ok, it's old and dated not many places to get a really good meal, very confusing to get around and the staff is not very helpful and very sparce.
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酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
我们订了两房套间。房间非常宽敞干净。两间卧室都带有独立卫生间。客厅很大，厨房配有冰箱和微波炉。阳台更是锦上添花。
没有早餐，也无法预订付费早餐。空调无法制热，房间里很冷。有一盏灯坏了。房间里光线很暗。
现在，2025 年 2 月，由于装修，不是入住 Boomtown 的好时机。
在我们入住期间，他们正在重新粉刷泳池甲板，导致走廊里充满了浓重的烟雾。
此外，外面温度低于 40 度，但出于某种原因，我们需要打开空调。可能是走廊里的暖气从门下渗了进来。
我想以后会好起来的。只是目前的住宿条件不是很好。
他们给我们的房间太臭了！当我们联系酒店前台换房时，他们说没有其他空房了，然后粗鲁地挂断了电话。我们在网上查了空房情况，发现有很多空房间。
我们直接去了前台，他们终于给了我们一间更合理、更干净的房间。
失望
房间里没有订餐所需的客房服务代码，前台 30 多分钟都没人帮我找到。床也不是很舒服。电视只有投屏选项，但不能用。
The property was pet friendly, and had lots of things to do, but if your only staying the night the rooms were a little far away and is inconvenient if you have more than one piece of luggage to bring in.
Nothing like it used to be! Extremy 'long walking distance' to hotel rooms! NO CARTS for luggage. Really NOT worth the money they charge.
We needed a rest place before 15 hours of more driving. I don’t gamble so the fun center was amazing for me and my daughter. Liked how there’s a diner on property as well. Lots of parking available. I have a hard time walking a lot with arthritis and torn ACL so a closer room would have been nice instead they put way up in 3rd floor to the very back of the hotel. Lots of walking to room to put bags away then more walking just to get food. And there was plenty of rooms available. This was our last trip seeing family before all my upcoming surgeries. Will stay here again, just will ask for closer room next time.
It was just a quick stop for one night but staff was genuinely friendly and helpful! Although they were remodeling rooms and other areas it was very clean and quiet when it mattered most!
It was just ok, it's old and dated not many places to get a really good meal, very confusing to get around and the staff is not very helpful and very sparce.