酒店回复: Dear Guest,Thank you for your feedback on your recent stay. We're pleased to hear that you enjoyed the comfort of your room and the cool ambiance during the heat wave. We appreciate your comments regarding room service and breakfast selection, and we will share this information with our team for consideration. Your input helps us improve and provide a better experience for future guests. We hope to have the opportunity to welcome you back in the future, where we strive to enhance your overall experience.
酒店回复: Hello Christina,Thank you for sharing your feedback about your recent stay. We appreciate your compliments regarding the property's condition. It’s important for us to know about any concerns guests may have during their visit. Your comments regarding the room odor and hallway activity will be noted for our ongoing evaluation of guest experiences. We hope to welcome you back in the future for an even more enjoyable stay.
酒店回复: Hello Steven,Thank you for sharing your experience! We're delighted to hear that you found the room clean, the bed comfortable, and enjoyed the breakfast during your stay. We appreciate your feedback and look forward to welcoming you back on your next road trip. Safe travels ahead!
4.0分
情侣出游
原文
翻译提供方：Google
房间安静舒适。工作人员非常有礼貌。
我们房间的地毯很脏，需要专业清洁。
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酒店回复: Hello Lanell,Thank you for sharing your feedback about your recent stay. We're pleased to hear that you found the room quiet and comfortable, and that our staff met your expectations of courtesy. We appreciate your comments regarding the carpet condition and will ensure they are reviewed for future improvements. Your insights help us enhance our guest experience and we hope to welcome you back again.
4.0分
其他
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Overall not a bad place to stay. Hotel is decent and rooms were clean. Pool is not heated but still was nice. Breakfast however is poor they barely had anything to choose from unless you just want waffles.
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酒店回复: Hello Kristie,Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the cleanliness of the rooms and the pool area. We appreciate your comments regarding the breakfast options, as guest preferences are essential for us to hear. Your insights will help us evaluate our breakfast offerings and improve the experience for future guests. We hope to welcome you back for another stay in the future.
3.0分
家庭亲子
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There were 2 apples and waffle batter and 2 types cereal was all. Zero coffee cups so no coffee. Was charged $50 damage deposit on my card for the 1st time staying there. I have stayed multiple time and never been charged deposit and never damaged ANYthing in hotel, and NEVER smoked in their rooms. Will not return again.
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酒店回复: Hello Terry,Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the breakfast options and the deposit charge. It's important for us to hear from our guests so we can continually improve our services. We understand your concerns and hope you will consider giving us another opportunity in the future to provide you with a more satisfying experience. Your feedback is valued as we strive to enhance our offerings.
2.0分
情侣出游
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My visit this time was awful. The mattress protector had stains. I had to purchase an additional blanket to put on top. The toilet bowl seat was broken. The room smelled awful and there was a beer cap on the ground.
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酒店回复: Hello Siomara,Thank you for sharing your feedback. We take cleanliness and maintenance very seriously, and it's disappointing to hear that your experience did not meet your expectations. Your comments will be forwarded to management for further review. We appreciate your insights as they help us improve our services and ensure a better stay for future guests.
3.0分
其他
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The hotel staff was friendly and helpful. I had an issue with the key card not working for my door, and they could not get one to work, so I had to have a staff member let me in every time. I had a fire alarm chiming above my bed; they removed the whole alarm at 2 am. The Air conditioning worked great; it was a hot day. The bed was comfortable, but the room was small for the price.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We're glad to hear that our staff was friendly and that you enjoyed the comfortable bed and effective air conditioning. We appreciate your comments regarding the key card and fire alarm issues, as they help us improve our guest experience. Your insights about the room size and pricing are also valuable for future considerations. We hope your travels treat you well ahead.
4.0分
家庭亲子
The property was conveniently located close to the activities we had planned
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酒店回复: Hello Michael,Thank you for your feedback! We're glad to hear that our location suited your plans and made it easy for you to enjoy the local activities. Your comments are valuable to us as we continually strive to enhance our guests' experiences. We hope you had a wonderful time exploring the area and look forward to welcoming you back on your next visit.
非常喜欢！我和男朋友去了两次，玩得很开心。
房间比我根据照片想象的要好得多。我们住了两晚，床很结实舒适。在夏季热浪中，房间凉爽宜人。可惜的是，第一晚之后我们就没有客房服务了，而且早餐选择很少，咖啡也很淡。我们房间里的咖啡机坏了。
酒店环境很好。我唯一的抱怨是我的房间烟味很重，而且酒店里住着一车车的外来务工人员。他们都很友善，但从房间出来，看到有人坐在走廊和楼梯间打电话，还是有点让人不安。
这是一次自驾游的过夜住宿，所以我们需要一间干净的房间、舒适的床和一顿丰盛的早餐。它满足了我们所有的需求。我会再次入住。
房间安静舒适。工作人员非常有礼貌。
我们房间的地毯很脏，需要专业清洁。
Overall not a bad place to stay. Hotel is decent and rooms were clean. Pool is not heated but still was nice. Breakfast however is poor they barely had anything to choose from unless you just want waffles.
There were 2 apples and waffle batter and 2 types cereal was all. Zero coffee cups so no coffee. Was charged $50 damage deposit on my card for the 1st time staying there. I have stayed multiple time and never been charged deposit and never damaged ANYthing in hotel, and NEVER smoked in their rooms. Will not return again.
My visit this time was awful. The mattress protector had stains. I had to purchase an additional blanket to put on top. The toilet bowl seat was broken. The room smelled awful and there was a beer cap on the ground.
The hotel staff was friendly and helpful. I had an issue with the key card not working for my door, and they could not get one to work, so I had to have a staff member let me in every time. I had a fire alarm chiming above my bed; they removed the whole alarm at 2 am. The Air conditioning worked great; it was a hot day. The bed was comfortable, but the room was small for the price.
The property was conveniently located close to the activities we had planned