Construction in room next door. No water and even less consideration about same from management. Had to leave and go somewhere else to shower, toilet, etc. Checked out having paid for two nights and only able to stay one. No refund offerred. Had to go to another motel!!
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酒店回复: Dear Tammy,Thank you for sharing your feedback. We regret the disruption caused by construction and the inconvenience of the water outage during your stay. We understand how disappointing it must have been to leave early and not receive a refund. Your comments will be reviewed with our team to ensure better communication and guest support in such situations.Sincerely, Hotel Manager
3.0分
其他
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Bathroom was VERY dirty on check in. The next day they did a deep clean of the entire room and it was good after that. Breakfast did not have any fruit or yogurt. Just waffles, toast, or cereal.
Staff was friendly.
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酒店回复: Dear Valerie,Thank you for your feedback. We regret the initial condition of the bathroom and appreciate your patience while our team addressed it. We’re glad the deep cleaning met expectations and that our staff made a positive impression. Your comments about breakfast variety have been noted for future improvements.Sincerely, Hotel Manager
4.0分
情侣出游
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Room and staff were good. Wish there were industry standards for what is considered " handicap accessible" . No rails around toilet, no walk in shower, which is what I requested. In our 70's, these things are necessary for our safety.
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酒店回复: Dear Judy,Thank you for taking the time to share your feedback. We’re glad to hear that you found our staff and room accommodations pleasant, but we sincerely apologize that the accessibility features did not meet your expectations or needs. We completely understand how important safety and comfort are, especially when specific features like grab bars or walk-in showers are requested. Your comments highlight an important point about consistency in accessibility standards, and we’ll be reviewing your feedback with our team to help ensure that requests of this nature are better handled and communicated in the future. We truly appreciate you bringing this to our attention and hope to have the opportunity to provide a more comfortable stay next time.Sincerely, Hotel Manager
3.0分
其他
Breakfast very limited, waffle or cereal. Parking very limited. But room was clean and quiet. I would stay again.
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酒店回复: Dear Robert,Thank you for sharing your feedback! We’re happy to hear that you enjoyed a clean and quiet room and would consider staying with us again—that truly means a lot. We appreciate your honest comments about the breakfast and parking, and we’ll review these areas to see where we can make improvements for future guests. Your understanding and willingness to return are greatly appreciated, and we look forward to welcoming you back for an even better experience next time.Sincerely, Hotel Manager
5.0分
商务出差
Room was clean and in order
Quick Checkin and check out
Breakfast was a bit thin in options but satisfactory
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you enjoyed the clean room and smooth check-in/out process. We appreciate your comments on breakfast and will keep them in mind as we work to improve our offerings. We look forward to welcoming you again!Sincerely, Hotel Manager
3.0分
其他
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Budget Hotel, Not Great
Whole building has a faint smell of cigarettes, even in the non-smoking rooms. The floor in our room was sticky, and the shower didn’t drain. Seemed to be newly renovated, but I probably wouldn’t stay there again
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酒店回复: Dear Guest,Thank you for your honest feedback. We apologize for the cigarette smell, sticky floor, and shower drainage issues you experienced. We appreciate you letting us know so we can address these problems. We’re sorry to hear you’re hesitant to stay with us again but hope we might have the chance to provide a better experience in the future.Sincerely, Hotel Manager
4.0分
情侣出游
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The headboard was broken and the room was not as clean as I would have expected. We didn’t check into the room until late. We brought up the headboard being broken to the front desk.
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酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologize for the condition of the headboard and the cleanliness issues you encountered during your stay. We understand how disappointing this must have been, especially after a long day of travel. Your concerns have been shared with our maintenance and housekeeping teams to ensure they are addressed promptly. We appreciate you bringing this to our attention at the front desk and hope you’ll consider giving us another chance to provide a better experience in the future.Sincerely, Hotel Manager
4.0分
其他
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I was there for my mother’s Memorial. I called and asked for an iron and an ironing board. They said I had to go to the front desk and get it. No one delivers. I am a senior. Extremely disappointed. Never have I stayed where I had to do it myself!!
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酒店回复: Dear Guest,We sincerely apologize for the inconvenience you experienced during such a difficult time. We understand how important it is to have assistance, especially for our senior guests. Your feedback is essential, and we will review our policies to improve our service. Thank you for sharing your experience, and we hope to provide a better stay in the future.Sincerely, Hotel Manager
4.0分
其他
Staff was wonderful. Only cereal and waffles for breakfast. Room was pretty clean. Nice price
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酒店回复: Dear Guest,Thank you for your kind words! We're glad to hear you found our staff wonderful and the room clean. We appreciate your feedback about the breakfast options and will consider it for future improvements. We hope to welcome you back soon!Sincerely, Hotel Manager
5.0分
商务出差
Peaceful nights sleep had a room with a jacuzzi in it. Was very relaxing
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酒店回复: Dear Guest,Thank you for your kind words! We’re so pleased to hear you enjoyed a peaceful night’s sleep and found the Jacuzzi room relaxing. It’s great to know you had a restful stay, and we hope to welcome you back again soon.Sincerely, Hotel Manager
Construction in room next door. No water and even less consideration about same from management. Had to leave and go somewhere else to shower, toilet, etc. Checked out having paid for two nights and only able to stay one. No refund offerred. Had to go to another motel!!
Bathroom was VERY dirty on check in. The next day they did a deep clean of the entire room and it was good after that. Breakfast did not have any fruit or yogurt. Just waffles, toast, or cereal.
Staff was friendly.
Room and staff were good. Wish there were industry standards for what is considered " handicap accessible" . No rails around toilet, no walk in shower, which is what I requested. In our 70's, these things are necessary for our safety.
Breakfast very limited, waffle or cereal. Parking very limited. But room was clean and quiet. I would stay again.
Room was clean and in order
Quick Checkin and check out
Breakfast was a bit thin in options but satisfactory
Budget Hotel, Not Great
Whole building has a faint smell of cigarettes, even in the non-smoking rooms. The floor in our room was sticky, and the shower didn’t drain. Seemed to be newly renovated, but I probably wouldn’t stay there again
The headboard was broken and the room was not as clean as I would have expected. We didn’t check into the room until late. We brought up the headboard being broken to the front desk.
I was there for my mother’s Memorial. I called and asked for an iron and an ironing board. They said I had to go to the front desk and get it. No one delivers. I am a senior. Extremely disappointed. Never have I stayed where I had to do it myself!!
Staff was wonderful. Only cereal and waffles for breakfast. Room was pretty clean. Nice price
Peaceful nights sleep had a room with a jacuzzi in it. Was very relaxing