Breakfast was a bit thin in options but satisfactory
展开
酒店回复: Dear Guest,Thank you for your feedback! We’re glad you enjoyed the clean room and smooth check-in/out process. We appreciate your comments on breakfast and will keep them in mind as we work to improve our offerings. We look forward to welcoming you again!Sincerely, Hotel Manager
3.0分
其他
展开
Budget Hotel, Not Great
Whole building has a faint smell of cigarettes, even in the non-smoking rooms. The floor in our room was sticky, and the shower didn’t drain. Seemed to be newly renovated, but I probably wouldn’t stay there again
展开
酒店回复: Dear Guest,Thank you for your honest feedback. We apologize for the cigarette smell, sticky floor, and shower drainage issues you experienced. We appreciate you letting us know so we can address these problems. We’re sorry to hear you’re hesitant to stay with us again but hope we might have the chance to provide a better experience in the future.Sincerely, Hotel Manager
4.0分
情侣出游
展开
The headboard was broken and the room was not as clean as I would have expected. We didn’t check into the room until late. We brought up the headboard being broken to the front desk.
展开
酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologize for the condition of the headboard and the cleanliness issues you encountered during your stay. We understand how disappointing this must have been, especially after a long day of travel. Your concerns have been shared with our maintenance and housekeeping teams to ensure they are addressed promptly. We appreciate you bringing this to our attention at the front desk and hope you’ll consider giving us another chance to provide a better experience in the future.Sincerely, Hotel Manager
4.0分
其他
展开
I was there for my mother’s Memorial. I called and asked for an iron and an ironing board. They said I had to go to the front desk and get it. No one delivers. I am a senior. Extremely disappointed. Never have I stayed where I had to do it myself!!
展开
酒店回复: Dear Guest,We sincerely apologize for the inconvenience you experienced during such a difficult time. We understand how important it is to have assistance, especially for our senior guests. Your feedback is essential, and we will review our policies to improve our service. Thank you for sharing your experience, and we hope to provide a better stay in the future.Sincerely, Hotel Manager
4.0分
其他
Staff was wonderful. Only cereal and waffles for breakfast. Room was pretty clean. Nice price
展开
酒店回复: Dear Guest,Thank you for your kind words! We're glad to hear you found our staff wonderful and the room clean. We appreciate your feedback about the breakfast options and will consider it for future improvements. We hope to welcome you back soon!Sincerely, Hotel Manager
5.0分
商务出差
Peaceful nights sleep had a room with a jacuzzi in it. Was very relaxing
展开
酒店回复: Dear Guest,Thank you for your kind words! We’re so pleased to hear you enjoyed a peaceful night’s sleep and found the Jacuzzi room relaxing. It’s great to know you had a restful stay, and we hope to welcome you back again soon.Sincerely, Hotel Manager
1.0分
其他
We had 2 room for the weekend
Above us the guest were extremely loud when going to the desk to complain he said he would take care
展开
酒店回复: Dear Ashley,I sincerely regret your negative experience at our property. We are actively investigating your feedback and will take appropriate action as soon as possible. I hope you'll give us a chance to make things right for you.Sincerely,Hotel Manager
3.0分
其他
展开
1 night stay
Disappointed with overall cleanliness and condition of hotel rooms. Hallways smelled of smoke, rooms didn’t thankfully but bedding stained and floors coming apart.
展开
酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologize for the cleanliness and condition issues you encountered during your stay. Your comments are important to us, and we will address these concerns to ensure a better experience for our guests in the future.Sincerely, Hotel Manager
5.0分
其他
Every went smooth, even the online check in/check out.
展开
酒店回复: Dear Guest,Thank you! We’re glad everything went smoothly and that you enjoyed the convenience of online check-in and check-out.Sincerely, Hotel Manager
4.0分
其他
Clean, had a lot of trouble regulating the heat in the room. But other than that the room & staff were great.
展开
酒店回复: Hello Rosemary,Thank you for choosing to stay with us. I truly value your feedback regarding what you enjoyed and the areas where we can enhance our services. We will use your insights to further improve our amenities and hospitality. I eagerly anticipate your next visit for an exceptional experience.Best regards,Hotel Manager.
Room was clean and in order
Quick Checkin and check out
Breakfast was a bit thin in options but satisfactory
Budget Hotel, Not Great
Whole building has a faint smell of cigarettes, even in the non-smoking rooms. The floor in our room was sticky, and the shower didn’t drain. Seemed to be newly renovated, but I probably wouldn’t stay there again
The headboard was broken and the room was not as clean as I would have expected. We didn’t check into the room until late. We brought up the headboard being broken to the front desk.
I was there for my mother’s Memorial. I called and asked for an iron and an ironing board. They said I had to go to the front desk and get it. No one delivers. I am a senior. Extremely disappointed. Never have I stayed where I had to do it myself!!
Staff was wonderful. Only cereal and waffles for breakfast. Room was pretty clean. Nice price
Peaceful nights sleep had a room with a jacuzzi in it. Was very relaxing
We had 2 room for the weekend
Above us the guest were extremely loud when going to the desk to complain he said he would take care
1 night stay
Disappointed with overall cleanliness and condition of hotel rooms. Hallways smelled of smoke, rooms didn’t thankfully but bedding stained and floors coming apart.
Every went smooth, even the online check in/check out.
Clean, had a lot of trouble regulating the heat in the room. But other than that the room & staff were great.