酒店回复: Thank you for your positive feedback! We are thrilled that you found our hotel in a convenient area! We look forward to hosting you again.
5.0分
其他
Good hotel in Cookeville!
Easy checkin, friendly staff, clean and modern room. TV with lots of channels. Coffee in room. Good breakfast.
4.0分
家庭亲子
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This is our second time to stay here. The property is clean and so are the rooms. Staff has always been friendly. Another important reason we stay here is it is pet friendly.
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酒店回复: Thank you for your continued trust in us! We’re so glad to hear that you had another great stay and appreciate your kind words about our clean property, friendly staff, and pet-friendly amenities. It’s wonderful to know that we can be a comfortable and welcoming place for you and your pet. We look forward to hosting you again soon!
5.0分
其他
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Excellent customer service
We stayed here going and coming on our trip since it was the half way point! Each stay was great! Angela at the front desk morning and night both times was very sweet and helpful! Rooms are updated and clean. Will stay again!
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酒店回复: Thank you for your wonderful feedback! We're so glad to hear that both of your stays were great and that Angela made such a positive impression. It's great to know you enjoyed the updated rooms and cleanliness. We look forward to welcoming you back on your next trip!
5.0分
其他
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Perfect Staycation
For a quick Staycation, comfort suites was perfect. Super roomy for my kids to be able to play. Lots of restaurants and shopping close by within a walk or short drive.
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酒店回复: Thank you for sharing your experience! We’re so happy to hear that Comfort Suites was a perfect choice for your staycation. It’s great that the spacious rooms worked well for your kids to play, and that you were able to enjoy the nearby restaurants and shopping. We’d love to welcome you and your family back anytime for another relaxing getaway!
1.0分
其他
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Wouldn't come back.
Shower had so many handicap bars it looked like it should have been in a battleship not a hotel. Poor lightning over the vanity, in theor attempt to go eco friendly they went to far. The tv had a dolby digital floating box on the screen, if you pressed enter or exit on the remote it went away but came back a few seconda later. Overall the building looked older on the inside then the outside. There were several missing pieces in the elevator looked like they had been ripped off the wall. There were wires hanging free were they had disconnected the up down signal lights. I stayed there for 3 nights the hallways always stunk of popcorn and body oder. There was yellowish stains in the shower.
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酒店回复: Thank you for sharing your feedback. We truly value guest comments as they help us improve. We’re sorry to hear that your experience did not meet expectations.
5.0分
其他
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Old and run down but big rooms
Nice big room. Sofa bed you couldn’t sleep on because the mattress was so worn out you could feel the springs. There was mold in the shower. The pool that was advertised was not working.
酒店回复: Thank you for your feedback.
4.0分
其他
I liked everything about this place except the coffee machine was broke down at breakfast.
酒店回复: Thank you for your feedback.
4.0分
其他
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Comfy bed and room. I did not eat breakfast at the hotel as i got up at the wrong times. Parking was somewhat limited and i had to park at the sister hotel one night behind the building.
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酒店回复: Thank you for your feedback! We're glad to hear you found your bed and room comfortable. We understand that breakfast hours can sometimes be tricky, and we appreciate your understanding regarding parking. We’re working to improve our parking situation, and we hope to welcome you back for a more seamless stay in the future! Safe travels!
5.0分
其他
Wonderful staff
The desk host was very helpful in getting my room ready for my stay as I was earlier than the required time.
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酒店回复: Thank you for your feedback! We look forward to seeing you again soon.-KB
非常方便
Good hotel in Cookeville!
Easy checkin, friendly staff, clean and modern room. TV with lots of channels. Coffee in room. Good breakfast.
This is our second time to stay here. The property is clean and so are the rooms. Staff has always been friendly. Another important reason we stay here is it is pet friendly.
Excellent customer service
We stayed here going and coming on our trip since it was the half way point! Each stay was great! Angela at the front desk morning and night both times was very sweet and helpful! Rooms are updated and clean. Will stay again!
Perfect Staycation
For a quick Staycation, comfort suites was perfect. Super roomy for my kids to be able to play. Lots of restaurants and shopping close by within a walk or short drive.
Wouldn't come back.
Shower had so many handicap bars it looked like it should have been in a battleship not a hotel. Poor lightning over the vanity, in theor attempt to go eco friendly they went to far. The tv had a dolby digital floating box on the screen, if you pressed enter or exit on the remote it went away but came back a few seconda later. Overall the building looked older on the inside then the outside. There were several missing pieces in the elevator looked like they had been ripped off the wall. There were wires hanging free were they had disconnected the up down signal lights. I stayed there for 3 nights the hallways always stunk of popcorn and body oder. There was yellowish stains in the shower.
Old and run down but big rooms
Nice big room. Sofa bed you couldn’t sleep on because the mattress was so worn out you could feel the springs. There was mold in the shower. The pool that was advertised was not working.
I liked everything about this place except the coffee machine was broke down at breakfast.
Comfy bed and room. I did not eat breakfast at the hotel as i got up at the wrong times. Parking was somewhat limited and i had to park at the sister hotel one night behind the building.
Wonderful staff
The desk host was very helpful in getting my room ready for my stay as I was earlier than the required time.