酒店回复: Hello cristobal,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.
1.0分
其他
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The Pool Was EMPTY! The Air Conditioning was LOUD and WEAK at Cooling My Room! I Had BUGS Crawling on My Bathroom and Bedroom Floor (I Stepped on 3 of them,And Brought Them to the Front Desk in The Morning When I CHECKED OUT 5 Days EARLY of My 6 Day Reservation! I Went Down The Road to (BEST WESTERN)The Front Desk Manager (YVONNE) Was Nice and She Was Apologizing For The Room Conditions! She Gave Me A Full REFUND,Except for the One Night,My Friend and I Stayed(I Had Booked 2 Rooms For 5 Nights)We Came From New York for the GABBA FESTIVAL In Macon(Sept.24-29) I Booked This Motel Through Your Company,I Will NEVER USE YOUR SITE AGAIN!! George DeLeo.
4.0分
其他
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The hotel has some upgrades being part of the Wyndham chain. It's a little musty around the sink and bathroom. The staff are excellent, no trouble parking. Breakfast is OK; make your own waffle, cold cereal, toast. Coffee is good. Milk and juice available. Quieter than I expected. Easy highway access and plenty of eateries nearby.
1.0分
其他
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The room was full of bugs. I set my bag on the floor when i moved it rosches scatted evrerywhere. I called the front desk and told them, he came to look. I asked him if he could spay or something. And he came with a white bottle of something. I didnt sleep much at all. The staff were so very nice abd friendly. But when i mentioned the roaches at checkout they didnt offer me any money but gave me a two bags of snacks. Needless to say i will never stay again. If they would get rid of the bugs and clean up the grounds it would be good for a nights rest.
5.0分
商务出差
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BBT trip
The check in was great no hazels nor waiting period.
The room was clean some minor to fix in the bathroom with the faucet. Longer curtains for more privacy. The surrounding was not so clean although too many children around, it seems like a extended hotel for home town families. But the staffing was okay.
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酒店回复: Hello elizabeth,Thank you for sharing your feedback about your recent stay. We're glad to hear that your check-in experience was smooth and that you found your room clean. We appreciate your suggestions regarding the bathroom faucet and curtains, as guest insights are valuable for our ongoing improvements. Your observations about the surrounding area and staffing will also be noted. We hope you consider staying with us again in the future for an even better experience.
1.0分
其他
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Did not stay after seeing room. Room was dirty. Bed sheets dirty and hairs. Floor was dirty, would not have walked on without shoes. Bathroom tub dirty with hairs.
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酒店回复: Hello Robert,Thank you for sharing your feedback regarding your recent experience. We take cleanliness very seriously, and your comments will be shared with our housekeeping team to ensure that we continue to uphold our standards. We appreciate your input, as it helps us work towards a better experience for future guests. Your comfort and satisfaction are important to us, and we hope you'll consider giving us another chance in the future.
2.0分
其他
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Floors were dirty, not swept or mopped. Beds had like rubber sheets on them. Not very comfortable to sleep on when it's hot out. Breakfast was subpar. Bathroom needed to be gutted and remodeled.
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酒店回复: Hello Karen,Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding cleanliness and comfort, as they help us identify areas for improvement. Your insights about the breakfast options and bathroom conditions will be taken into consideration as we continually work to enhance our guests' experiences. We hope to have the opportunity to serve you again in the future for a more enjoyable stay.
1.0分
其他
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The website said the room included a coffee pot – there wasn’t one. It also said it included an iron and ironing board – no iron. Was never able to use the Internet. Although the room said it had an alarm clock there wasn’t one. The TV was stuck on HDMI and I had to get a technician to come around and fiddle with the TV for at least 15 minutes to fix it because the remote is not the one that came with the TV. There was no hot water so I had to take a almost cold shower. I am in my 70s and my 2 worst experiences in my 50+ years of traveling have been the 2 that I’ve booked with you. I wasn’t even able to use my $15 voucher because your website kept crashing on me. The pictures representing the motels must be years and years old because the room that I was given in no way compared to the pictures. I feel like it was false advertising and I was swindled. I will never use you again.
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酒店回复: Hello Leon,Thank you for sharing your feedback. We sincerely apologize for the inconveniences you encountered during your stay. Your comments regarding the amenities and the condition of your room are invaluable, and they will be taken into consideration as we continuously strive to enhance our guest experience. We understand how disappointing these aspects can be, and we appreciate you bringing them to our attention. We encourage you to reach out to our management team to discuss your concerns further. Your experience is important to us, and we hope you'll find a more suitable option for your future travels.
2.0分
其他
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we booked this stay for the fourth of july weekend they gave us trouble bc we asked for two extra bracelets for the pool then then yhe next day the pool didn’t open until 2:00 we got the room to be at the pool all weeked not have to wait half the day the room was clean properly and sunday we was gonna ask for a late check out but they don’t even open the pool until check in time so there was no point in being there sunday
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酒店回复: Hello Angelica,Thank you for sharing your feedback regarding your recent stay. We understand how important it is to enjoy access to the pool, especially during a holiday weekend. Your comments about the timing of the pool opening and the extra bracelets will be shared with the management team for their consideration. We appreciate your insights and hope that despite the challenges you faced, you were able to enjoy some aspect of your time with us.
非常不错的酒店，他们与某某（可能指的是某个合作方或品牌）合作。早餐很棒，如果有什么不对劲的地方，他们会确保及时纠正。Yvonne女士人非常好，也很善解人意。我很喜欢房间的空间，非常安静，睡得很好。
出色地
The Pool Was EMPTY! The Air Conditioning was LOUD and WEAK at Cooling My Room! I Had BUGS Crawling on My Bathroom and Bedroom Floor (I Stepped on 3 of them,And Brought Them to the Front Desk in The Morning When I CHECKED OUT 5 Days EARLY of My 6 Day Reservation! I Went Down The Road to (BEST WESTERN)The Front Desk Manager (YVONNE) Was Nice and She Was Apologizing For The Room Conditions! She Gave Me A Full REFUND,Except for the One Night,My Friend and I Stayed(I Had Booked 2 Rooms For 5 Nights)We Came From New York for the GABBA FESTIVAL In Macon(Sept.24-29) I Booked This Motel Through Your Company,I Will NEVER USE YOUR SITE AGAIN!! George DeLeo.
The hotel has some upgrades being part of the Wyndham chain. It's a little musty around the sink and bathroom. The staff are excellent, no trouble parking. Breakfast is OK; make your own waffle, cold cereal, toast. Coffee is good. Milk and juice available. Quieter than I expected. Easy highway access and plenty of eateries nearby.
The room was full of bugs. I set my bag on the floor when i moved it rosches scatted evrerywhere. I called the front desk and told them, he came to look. I asked him if he could spay or something. And he came with a white bottle of something. I didnt sleep much at all. The staff were so very nice abd friendly. But when i mentioned the roaches at checkout they didnt offer me any money but gave me a two bags of snacks. Needless to say i will never stay again. If they would get rid of the bugs and clean up the grounds it would be good for a nights rest.
BBT trip
The check in was great no hazels nor waiting period.
The room was clean some minor to fix in the bathroom with the faucet. Longer curtains for more privacy. The surrounding was not so clean although too many children around, it seems like a extended hotel for home town families. But the staffing was okay.
Did not stay after seeing room. Room was dirty. Bed sheets dirty and hairs. Floor was dirty, would not have walked on without shoes. Bathroom tub dirty with hairs.
Floors were dirty, not swept or mopped. Beds had like rubber sheets on them. Not very comfortable to sleep on when it's hot out. Breakfast was subpar. Bathroom needed to be gutted and remodeled.
The website said the room included a coffee pot – there wasn’t one. It also said it included an iron and ironing board – no iron. Was never able to use the Internet. Although the room said it had an alarm clock there wasn’t one. The TV was stuck on HDMI and I had to get a technician to come around and fiddle with the TV for at least 15 minutes to fix it because the remote is not the one that came with the TV. There was no hot water so I had to take a almost cold shower. I am in my 70s and my 2 worst experiences in my 50+ years of traveling have been the 2 that I’ve booked with you. I wasn’t even able to use my $15 voucher because your website kept crashing on me. The pictures representing the motels must be years and years old because the room that I was given in no way compared to the pictures. I feel like it was false advertising and I was swindled. I will never use you again.
we booked this stay for the fourth of july weekend they gave us trouble bc we asked for two extra bracelets for the pool then then yhe next day the pool didn’t open until 2:00 we got the room to be at the pool all weeked not have to wait half the day the room was clean properly and sunday we was gonna ask for a late check out but they don’t even open the pool until check in time so there was no point in being there sunday