酒店回复: Dear Guest,We sincerely apologize for your experience and the issues you encountered during your stay. The smell of cockroaches and poor service are unacceptable, and we are taking your comments very seriously. Regarding your reservation cancellation and refund, we would like to resolve this matter for you. Please contact us directly so we can address your concerns and work towards a satisfactory solution. Thank you for bringing this to our attention.Sincerely, Hotel Manager
There's no breakfast. Breakfast is a cup of coffee. I'd do better off going to micky ds and getting the mcgrittle breakfast special for $5.
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酒店回复: Dear Guest,Thank you for sharing your rating with us. We aim to offer a satisfying start to the morning, and we understand your feedback regarding breakfast variety, which we will review with our team for improvement. We look forward to welcoming you again.Sincerely, Hotel Manager
5.0分
其他
The bed was so comfortable, the staff was polite, efficient, and I really liked the stay. I'll book there when I need a room.
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酒店回复: Dear Guest,Thank you for your wonderful feedback! We’re so glad you had a comfortable stay and that our team made a great impression. It’s great to hear you’ll be staying with us again — we look forward to welcoming you back soon!Sincerely, Hotel Manager
1.0分
商务出差
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More like a 1 star property. Scary looking area. Smelled bad right when walking in, like pot smoking and who knows what else. Rock bottom. Stayed alone as a woman for (thank god!) only one night for a conference in the area. Didn’t touch the shower or the carpet. Yikes! You do get what you pay for. Go elsewhere.
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酒店回复: Dear Guest,*"We’re very sorry to hear about your experience. The issues you mentioned with the property and surrounding area do not reflect the standards we aim to provide. We appreciate your feedbackSincerely, Hotel Manager
1.0分
商务出差
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Terrible terrible place
There was roaches in the room alive and dead. Rust everywhere in the room.Someone tried to enter my room around 12:30 on the second night. when I tried to call the front desk. No one answered so I left early.
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酒店回复: Dear Guest,We're truly sorry to hear about your experience. The issues you described are unacceptable and not reflective of the standards we strive for. Your safety and comfort are our top priorities, and we take this feedback very seriously. We will be investigating these concerns immediately and taking corrective action. Thank you for bringing this to our attention.Sincerely, Hotel Manager
1.0分
其他
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Unless you're out of options...
The outside is nice and convenient but the room that I had had roaches, the ac didn't cool anything and the microwave didn't work. At least the tv worked. I don't know about the mini-fridge as i didn't use it.
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酒店回复: Dear Guest,Thank you for your feedback. We're very sorry to hear about the roaches, AC, and microwave issues in your room—this is definitely not the experience we want for our guests. We appreciate you mentioning the positives, and we’ll work on addressing these problems to improve future stays.Sincerely, Hotel Manager
1.0分
商务出差
No window shades.I had to hand sheet over window.The carpet had wet odor and there were roaches
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酒店回复: Dear Guest,We’re truly sorry for the discomfort you experienced with the lack of window shades, the odor, and the presence of roaches. This is not the standard we aim for, and we appreciate you bringing these serious issues to our attention. We’ll make sure these concerns are addressed immediately. Thank you for your feedback.Sincerely, Hotel Manager
1.0分
其他
Do not stay here. Hotel Room and lobby smells like gutter. I m still sick after a week too. save your money
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酒店回复: Dear Guest,We're very sorry to hear about your experience and that you're feeling unwell. What you’ve described is unacceptable, and we take concerns about cleanliness and guest health extremely seriously. Please know we are actively investigating this matter, including a full inspection of the room and common areas mentioned.If you're open to it, we would appreciate the opportunity to speak with you directly to better understand the situation and ensure it’s addressed properly. Your feedback is crucial to helping us improve, and we truly regret that your stay did not meet expectations.Sincerely, Hotel Manager
房子里有臭虫和几十只蟑螂，卫生部门应该尽快查封，他们眼里只有钱。
我闻到了蟑螂的难闻气味，于是取消了预订，但他们没有退还我的钱。致命的
简直是我住过的最差的地方。一开始他们给了我们一个已经有人住的房间的钥匙。然后房间……门被人撬开了，因为顶锁坏了。地板太脏了，光穿鞋根本走不了，床单也有问题。我不知道这个地方怎么还能继续营业。
There's no breakfast. Breakfast is a cup of coffee. I'd do better off going to micky ds and getting the mcgrittle breakfast special for $5.
The bed was so comfortable, the staff was polite, efficient, and I really liked the stay. I'll book there when I need a room.
More like a 1 star property. Scary looking area. Smelled bad right when walking in, like pot smoking and who knows what else. Rock bottom. Stayed alone as a woman for (thank god!) only one night for a conference in the area. Didn’t touch the shower or the carpet. Yikes! You do get what you pay for. Go elsewhere.
Terrible terrible place
There was roaches in the room alive and dead. Rust everywhere in the room.Someone tried to enter my room around 12:30 on the second night. when I tried to call the front desk. No one answered so I left early.
Unless you're out of options...
The outside is nice and convenient but the room that I had had roaches, the ac didn't cool anything and the microwave didn't work. At least the tv worked. I don't know about the mini-fridge as i didn't use it.
No window shades.I had to hand sheet over window.The carpet had wet odor and there were roaches
Do not stay here. Hotel Room and lobby smells like gutter. I m still sick after a week too. save your money