酒店回复: We are disappointed to know you were not satisfied with your stay. We have taken your comments under consideration and will implement to make your stay better one in future. Have a great day.
酒店回复: Dear guest, we apologize for the inconvenience. We will look into the matter you pointed out. We hope you give us another chance to serve you better. Have a great day
5.0分
其他
原文
翻译提供方：Google
这是一个安静、干净、安全、可以休息的地方。
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酒店回复: Gracias por tu resena nos alegra saber que estuvo feliz con su estancia. Esperamos que haya elegido quedarse con nostros nuevamente
1.0分
商务出差
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The room was dirty and unclean. The floor hasn't been mopped in weeks with the amount of dirt that was on it. It hasn't been swept. There was a layer of dust on all the furniture. The bathroom hasn't been cleaned. The toilet hadn't been cleaned. There was a ring in the toilet. Should I go on?
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酒店回复: We sincerely apologize for the issues you encountered during your stay. Cleanliness is a top priority for us, and we deeply regret that we fell short in this instance. We will immediately address this matter to the housekeeping staff and ensure that all rooms are properly cleaned and maintained. Thank you for bringing this to our attention, and we hope to have the opportunity to provide a much better experience in the future. Have a great day.
4.0分
其他
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Pillow cases were dirty and the room could use a little extra cleaning. No complaints otherwise. The room was nice and spacious. No bugs that I saw. Nice staff. I will definitely stay here again. Thank you all!
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酒店回复: Dear Robert, we appreciate you taking the time to review you stay and glad to see you enjoyed your stay at Knights Inn. We hope you chose to stay with us in future. Have a great day.
1.0分
家庭亲子
The only thing i like is the price this hotel is raggedy and needs to be reconstructed
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酒店回复: Dear guest, Thank you for leaving a review based on your recent stay. We understand that your stay was not as you expected based on your review. We hope you give us another chance to make your stay enjoyable.
1.0分
情侣出游
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We had to switch rooms because the first room had linens full of body hair and pillowcases with still powdered makeup on. The second one was a double, dead roaches and a couple alive running through the room, one of the beds was still dirty, and one was acceptable. The towels were worn out and full of dirt on them, in all shades of gray. The staff was gentle and the lady at the front desk was very kind
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酒店回复: dear guest, we apologize for falling short of your expectations. We are working hard to provide safe and clean rooms for our guests. We hope you give us second chance and stay with us in future. Have a great day
4.0分
其他
No complaints, i like the sweet room service lady and the staff have been very respectful
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酒店回复: Dear guest, we are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!
4.0分
情侣出游
It was a great time . Nice big tub in the king size room.
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酒店回复: Dear guest, thank you for taking the time to review us. We are glad to know you enjoyed your stay. Hope to see you soon. Have a great day.
我们的业务团队在这里呆了一个星期。这是费耶特维尔一个安全、干净、友好的住宿地点。从开始到结束，我的体验充满了舒适、温暖和一流的服务。床非常舒服，为我提供了一段时间以来最好的睡眠。
浴室很恶心，管子里的水泥浆里有黑色的东西。房间里有果蝇，也有普通的。被子里的香烟烧焦了。我把它当作丢失的东西，离开了不到 30 分钟，另一件事是毛巾被弄脏了
房间里的厕所不能冲水，但水一直流着。我告诉前台的女士。她说维修人员会过来检查。没有人来。我告诉她她可能想检查一下，因为从长远来看，水不断流动会让汽车旅馆付出代价。我被忽视了。
这是一个安静、干净、安全、可以休息的地方。
The room was dirty and unclean. The floor hasn't been mopped in weeks with the amount of dirt that was on it. It hasn't been swept. There was a layer of dust on all the furniture. The bathroom hasn't been cleaned. The toilet hadn't been cleaned. There was a ring in the toilet. Should I go on?
Pillow cases were dirty and the room could use a little extra cleaning. No complaints otherwise. The room was nice and spacious. No bugs that I saw. Nice staff. I will definitely stay here again. Thank you all!
The only thing i like is the price this hotel is raggedy and needs to be reconstructed
We had to switch rooms because the first room had linens full of body hair and pillowcases with still powdered makeup on. The second one was a double, dead roaches and a couple alive running through the room, one of the beds was still dirty, and one was acceptable. The towels were worn out and full of dirt on them, in all shades of gray. The staff was gentle and the lady at the front desk was very kind
No complaints, i like the sweet room service lady and the staff have been very respectful
It was a great time . Nice big tub in the king size room.