酒店回复: Dear RobynThanks so much for the great review! We're happy to hear check-in was smooth and that our front desk team made a positive impression. We appreciate your feedback on the bar hours and especially your honest thoughts on breakfast—we're working on improving both quality and signage, and your input helps a lot.Glad you enjoyed the coffee, and we hope to welcome you back to Ramada by Wyndham Estevan soon!
酒店回复: Thank you for your feedback. We're glad you enjoyed our laundry service and friendly staff! We're truly sorry about the AC issue and the discomfort it caused—we understand how frustrating that can be. Please know we're looking into upgrades to improve our cooling system.We appreciate your comments and hope to welcome you back for a more comfortable stay.
5.0分
情侣出游
原文
翻译提供方:Google
非常舒适、干净,设计和布置都很好。非常好。含早餐。
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酒店回复: We're thrilled to hear that you found your stay at Ramada by Wyndham Estevan to be very comfortable, clean, and well-designed. It’s always rewarding to know that our efforts in creating a welcoming and well-furnished environment are appreciated.We're also glad you enjoyed the included breakfast—starting the day right is important, and we’re happy to contribute to that.We truly appreciate your feedback and hope to welcome you back the next time your travels bring you to Estevan.
4.0分
其他
原文
翻译提供方:Google
美好的
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酒店回复: Thank you for sharing your feedback following your stay at Ramada by Wyndham Estevan.We’re glad to hear that your experience was fine, though we’re always striving to exceed expectations. If there’s anything we could have done to make your stay more memorable, we’d truly appreciate hearing your suggestions.We hope to have the opportunity to welcome you back and provide an even better experience next time.
4.0分
其他
Room was good, could not get it to cool down.
Also, I think it’s starting to get a little bit rundown.
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酒店回复: Thank you for sharing your feedback with us.We’re glad to hear that you found your room comfortable, and we appreciate you letting us know about the difficulty you experienced with cooling. Our team is always here to help, and we encourage guests to reach out during their stay so we can promptly address any issues and ensure everything is functioning properly.Your comments help us improve, and we truly appreciate you taking the time to let us know about your experience. We hope to have the opportunity to welcome you back and provide an even better stay.
3.0分
其他
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The lobby seems nice and homey, but when I got to my room, it was sparsely furnished and decorated. It seemed like a barren room in a rooming house. I did not like the atmosphere or lack thereof in the room. The views from windows are only an industrial area.
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酒店回复: Thank you for taking the time to share your feedback with us. We’re glad to hear you enjoyed the welcoming atmosphere of our lobby, but we’re truly sorry to learn that your room did not meet your expectations. We always strive to provide a comfortable and inviting environment for all our guests, and we regret that the décor and view from your room did not reflect that during your stay.Your comments are valuable, and we’ll be sharing them with our management team as we continue to make improvements to our guest rooms and overall guest experience. We hope you’ll consider giving us another opportunity to better serve you in the future.
5.0分
商务出差
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I spent one evening at the Ramada Inn in Estevan, Saskatchewan. The property was clean, quiet, and modernized.
The check-in experience was efficient and easy.
There was very little breakfast left, but that was my own fault for going half an hour before it closed.
I would stay at this property again and recommend it.
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酒店回复: Thank you for taking the time to share your experience! We’re so glad to hear you enjoyed your stay and appreciated our clean, comfortable, and modernized property. It’s great to know your check-in went smoothly and that you’d choose to stay with us again. We truly appreciate your recommendation and look forward to welcoming you back soon!
2.0分
情侣出游
The breakfast was terrible. We didn't even have anything and went next door to Tim Hortons instead
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酒店回复: Thank you for sharing your feedback. We’re very sorry to hear that our breakfast did not meet your expectations. Your comments are important to us, and we’ll be reviewing them with our team to see where we can make improvements to offer a better experience for all our guests.We hope you’ll consider giving us another chance in the future so we can provide you with a more enjoyable stay.
5.0分
家庭亲子
The room was really nice. We found the heater in the bedroom was not working.
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酒店回复: Thank you very much for the excellent 10/10 rating. We’re delighted to hear that you enjoyed your room.We also appreciate you bringing the heater to our attention. Our team has since addressed the issue, and we’re grateful for your understanding.We look forward to welcoming you back to Ramada by Wyndham Estevan on your next visit. Please feel free to reach out if there is ever anything we can assist with.
3.0分
其他
Bed was very uncomfortable and the bar beside the lobby never opened all weekend
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酒店回复: Thank you for sharing your feedback with us. We’re sorry to hear that the bed was uncomfortable and that the bar was not open during your stay. Your comfort and experience are very important to us, and we’ll be reviewing both concerns with our team to ensure we can improve moving forward.We appreciate you staying with us and hope to have the opportunity to provide you with a better experience in the future.
入住体验很棒——前台的女士做事非常有条理,效率也很高。
我喜欢酒吧,但希望它能在工作日晚些时候营业(不过我理解为什么现在不营业)。
早餐是酒店的败笔。鸡蛋难吃,香肠干巴巴的,华夫饼摊位应该有个标识,告诉人们用两个小杯子装面糊。工作人员也需要改进。
不过咖啡机还不错!
很喜欢这里,就是空调坏了。结果我热得起了痱子。我建议酒店升级一下制冷系统。除此之外,洗衣服务很棒,员工也很友好。
非常舒适、干净,设计和布置都很好。非常好。含早餐。
美好的
Room was good, could not get it to cool down.
Also, I think it’s starting to get a little bit rundown.
The lobby seems nice and homey, but when I got to my room, it was sparsely furnished and decorated. It seemed like a barren room in a rooming house. I did not like the atmosphere or lack thereof in the room. The views from windows are only an industrial area.
I spent one evening at the Ramada Inn in Estevan, Saskatchewan. The property was clean, quiet, and modernized.
The check-in experience was efficient and easy.
There was very little breakfast left, but that was my own fault for going half an hour before it closed.
I would stay at this property again and recommend it.
The breakfast was terrible. We didn't even have anything and went next door to Tim Hortons instead
The room was really nice. We found the heater in the bedroom was not working.
Bed was very uncomfortable and the bar beside the lobby never opened all weekend