酒店回复: Dear RobynThanks so much for the great review! We're happy to hear check-in was smooth and that our front desk team made a positive impression. We appreciate your feedback on the bar hours and especially your honest thoughts on breakfast—we're working on improving both quality and signage, and your input helps a lot.Glad you enjoyed the coffee, and we hope to welcome you back to Ramada by Wyndham Estevan soon!
酒店回复: Thank you for your feedback. We're glad you enjoyed our laundry service and friendly staff! We're truly sorry about the AC issue and the discomfort it caused—we understand how frustrating that can be. Please know we're looking into upgrades to improve our cooling system.We appreciate your comments and hope to welcome you back for a more comfortable stay.
5.0分
情侣出游
原文
翻译提供方：Google
非常舒适、干净，设计和布置都很好。非常好。含早餐。
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酒店回复: We're thrilled to hear that you found your stay at Ramada by Wyndham Estevan to be very comfortable, clean, and well-designed. It’s always rewarding to know that our efforts in creating a welcoming and well-furnished environment are appreciated.We're also glad you enjoyed the included breakfast—starting the day right is important, and we’re happy to contribute to that.We truly appreciate your feedback and hope to welcome you back the next time your travels bring you to Estevan.
4.0分
其他
原文
翻译提供方：Google
美好的
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酒店回复: Thank you for sharing your feedback following your stay at Ramada by Wyndham Estevan.We’re glad to hear that your experience was fine, though we’re always striving to exceed expectations. If there’s anything we could have done to make your stay more memorable, we’d truly appreciate hearing your suggestions.We hope to have the opportunity to welcome you back and provide an even better experience next time.
5.0分
其他
Hotel in general felt very welcoming, staff was very very friendly, would definitely stay here if I pass through Estevan again
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酒店回复: Thank you for your kind words!We’re so glad to hear that you felt welcomed during your stay and that our staff made a lasting impression with their friendliness. Knowing you'd choose to stay with us again means a lot to our team.We truly appreciate your feedback and look forward to welcoming you back the next time you're passing through Estevan!
5.0分
其他
Clean, comfortable, spacious room, with friendly staff and a pleasant breakfast room - with cappuccino! A good place to stay.
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酒店回复: Thank you for your wonderful review!We’re so pleased to hear that you enjoyed your clean, comfortable, and spacious room, and that our team made you feel welcome throughout your stay. It's also great to know you appreciated our breakfast room — and the cappuccino!Your kind words mean a lot to us, and we’re thrilled to be considered a good place to stay. We look forward to welcoming you back to Ramada by Wyndham Estevan on your next visit!
3.0分
其他
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Room was clean. Beds were good. Breakfast was the worst part. We got down there at 8:30 (breakfast ended at 9:00) There was next to no food left. Waffle maker was “broken.” There was one muffin left. One apple left. Just expected better.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that you found your room clean and the beds comfortable — that’s always great to know!We do, however, apologize for the disappointing experience with breakfast. It’s important to us that all our guests have access to a well-stocked and enjoyable breakfast, regardless of the time they arrive within the posted hours. We’ve shared your comments with our team to ensure we do a better job of monitoring food availability and maintaining equipment, like the waffle maker, throughout the full breakfast period.We appreciate your honest feedback and hope to welcome you back for a stay that exceeds expectations in every area.
3.0分
商务出差
Had potential to be beautiful place. The rooms were not the cleanest and the maintenance was not good.
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酒店回复: Thank you for sharing your feedback with us. We're glad to hear you saw the potential in our property, but we’re truly sorry to learn that your experience fell short in terms of cleanliness and maintenance.Please know that this is not the standard we strive to uphold. Your comments have been shared with our housekeeping and maintenance teams to ensure improvements are made. We appreciate you bringing this to our attention — feedback like yours helps us focus on the areas that matter most to our guests.We do hope you’ll consider giving us another opportunity in the future to provide you with the stay you were expecting — and deserve.
3.0分
其他
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Well the room was just a typical standard room, it was clean. It would be considered as to be an economical place to stay, the front desk was great to deal with when we spoke with her, rooms were somewhat quiet.
Would I stay there again…well I would have to say honestly, no .
In my opinion, it would be a good place for a quick overnight stay.
Otherwise not much else to say about this property.
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酒店回复: Thank you for sharing your thoughts about your recent stay with us. We’re glad to hear you found the room clean and appreciated the service from our front desk team — your kind words will certainly be shared with them.We understand that our property may not have fully met your expectations for a longer stay, and we truly appreciate your honest feedback. Guest insights like yours help us identify where we can improve and continue to offer better experiences.While we’re sorry to hear you may not choose to return, we’re grateful you gave us a try and hope we have the opportunity to better serve you in the future, even for a quick overnight stay.
2.0分
其他
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I booked for a 2 night stay.
Was disappointed with my stay at this hotel. Firstly, I was booked in a mobility assisted room by mistake and tried to get moved to a regular room in case some guest would require this room. The Hostess at the desk at check in seemed really confused on how to do this, so I told her that if a guest were to require this room, I would gladly move. Additionally, I heard another guest ask the same Hostess for recommendations of where to eat and she said she would not recommend anywhere in Estevan to eat.
I am sure these tired travellers did not appreciate that answer.
Train your staff folks!!
Secondly, after returning to my room after a 15 hour work day for my second night, my key card would not work. I had to get the Hostess to reprogram it. Then, upon entering my room, I found it exactly how I left it in the early morning. The bed was not made, the coffee was not replenished and no new towels were there for morning. I was too tired to make a fuss and just tried to get some sleep.
When I went to check out on the 3rd morning, I noticed a sign that stated that housekeeping only cleans the rooms every 3 days. Huh?? When did this become the norm? If I knew that housekeeping was sporadic before I booked a stay, I would have gone to another property.
Hire some staff folks or let people know this BEFORE they book with you.
入住体验很棒——前台的女士做事非常有条理，效率也很高。
我喜欢酒吧，但希望它能在工作日晚些时候营业（不过我理解为什么现在不营业）。
早餐是酒店的败笔。鸡蛋难吃，香肠干巴巴的，华夫饼摊位应该有个标识，告诉人们用两个小杯子装面糊。工作人员也需要改进。
不过咖啡机还不错！
很喜欢这里，就是空调坏了。结果我热得起了痱子。我建议酒店升级一下制冷系统。除此之外，洗衣服务很棒，员工也很友好。
非常舒适、干净，设计和布置都很好。非常好。含早餐。
美好的
Hotel in general felt very welcoming, staff was very very friendly, would definitely stay here if I pass through Estevan again
Clean, comfortable, spacious room, with friendly staff and a pleasant breakfast room - with cappuccino! A good place to stay.
Room was clean. Beds were good. Breakfast was the worst part. We got down there at 8:30 (breakfast ended at 9:00) There was next to no food left. Waffle maker was “broken.” There was one muffin left. One apple left. Just expected better.
Had potential to be beautiful place. The rooms were not the cleanest and the maintenance was not good.
Well the room was just a typical standard room, it was clean. It would be considered as to be an economical place to stay, the front desk was great to deal with when we spoke with her, rooms were somewhat quiet.
Would I stay there again…well I would have to say honestly, no .
In my opinion, it would be a good place for a quick overnight stay.
Otherwise not much else to say about this property.
I booked for a 2 night stay.
Was disappointed with my stay at this hotel. Firstly, I was booked in a mobility assisted room by mistake and tried to get moved to a regular room in case some guest would require this room. The Hostess at the desk at check in seemed really confused on how to do this, so I told her that if a guest were to require this room, I would gladly move. Additionally, I heard another guest ask the same Hostess for recommendations of where to eat and she said she would not recommend anywhere in Estevan to eat.
I am sure these tired travellers did not appreciate that answer.
Train your staff folks!!
Secondly, after returning to my room after a 15 hour work day for my second night, my key card would not work. I had to get the Hostess to reprogram it. Then, upon entering my room, I found it exactly how I left it in the early morning. The bed was not made, the coffee was not replenished and no new towels were there for morning. I was too tired to make a fuss and just tried to get some sleep.
When I went to check out on the 3rd morning, I noticed a sign that stated that housekeeping only cleans the rooms every 3 days. Huh?? When did this become the norm? If I knew that housekeeping was sporadic before I booked a stay, I would have gone to another property.
Hire some staff folks or let people know this BEFORE they book with you.
Won’t go here again.