酒店回复: Thank you for your comments on your recent stay. We are delighted to learn that you were so happy with your hotel experience. You are absolutely correct in observing that our people are passionate about providing a superior level of service. Our team of hospitality professionals is pleased to have earned your loyalty. Thank you for allowing us the opportunity to be of service to you.
3.0分
其他
原文
翻译提供方：Google
夜间，年轻人在通道里跑来跑去，发出很大的噪音！
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酒店回复: We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
5.0分
家庭亲子
The property was clean, collected and space of the room was just perfect. Breakfast was good too. There is a lot of parking space that's very convinenet.
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酒店回复: Thank you for your comments on your recent stay. We are delighted to learn that you were so happy with your hotel experience. We hope to have the pleasure of welcoming you the next time you visit North Bay, Ontario.
2.0分
家庭亲子
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The room smelled dirty - likely because of the ac. They put us on the second floor and we had large cases but there was no elevator and outlets in the bathroom were not working. Overall a poor hotel experience. Also no modern toiletries.
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酒店回复: “We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
2.0分
其他
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Rooms was huge , beds were not to bad . Very old hotel. Smell not to good . Small area for breakfast, hard to use the TV , very dark hotel looks like a hunted house. When we arrived the general manager looks kind of confused if we're booked or not , then he asked me to pay and i told him i booked online and i already paid online . Took him 30 minutes for check in.
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酒店回复: We regret to learn that your experience with us fell short of your expectations. Your feedback is invaluable to us, and we take it seriously. Our sincere apologies for not delivering the level of service and comfort we aspire to provide.
4.0分
其他
AC set to not go any lower than 72 degrees which left the room warm on a hot day.
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酒店回复: Thank you for your valuable feedback and for taking the time to share your experience with us. Your satisfaction is our utmost priority and it is thanks to your constructive feedback and comments that we can make the improvements which will allow our team to exceed your service expectations in the future
3.0分
家庭亲子
staff were prop to take care of a problem in the room. Staff were friendly and helpful.
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酒店回复: Thank you for your comments on your recent stay. We are delighted to learn that you were so happy with your hotel experience. We hope to have the pleasure of welcoming you the next time you visit North Bay, Ontario.
非常卫生，早餐很好，物超所值！
酒店还不错，但是床单老是会滑落。房间有点吵，因为洗衣房就在隔壁。
预定的是3人入住，办入住的时候前台印度人还要让我们加第三人的人头费，反复强调在OTA已经付了三人的额外费用才作罢，他表示很奇怪不应该这么便宜。全程态度不好，无语
性价比很高，房间宽敞干净。停车方便。热情的欢迎！
夜间，年轻人在通道里跑来跑去，发出很大的噪音！
The property was clean, collected and space of the room was just perfect. Breakfast was good too. There is a lot of parking space that's very convinenet.
The room smelled dirty - likely because of the ac. They put us on the second floor and we had large cases but there was no elevator and outlets in the bathroom were not working. Overall a poor hotel experience. Also no modern toiletries.
Rooms was huge , beds were not to bad . Very old hotel. Smell not to good . Small area for breakfast, hard to use the TV , very dark hotel looks like a hunted house. When we arrived the general manager looks kind of confused if we're booked or not , then he asked me to pay and i told him i booked online and i already paid online . Took him 30 minutes for check in.
AC set to not go any lower than 72 degrees which left the room warm on a hot day.
staff were prop to take care of a problem in the room. Staff were friendly and helpful.