酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Winnipeg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Winnipeg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. If you have any additional requests during your stay with us, we ask you to kindly reach out to one of our guest service agents at the front desk, and we'll be happy to assist you to make your stay more comfortable, relaxed, and enjoyable. Your satisfaction is important to us as a valued guest. We look forward to hosting you back at your home away from home in Winnipeg!
3.0分
商务出差
原文
翻译提供方：Google
总体来说很一般。机场附近的工业区，设施还行。如果附近有餐饮和娱乐场所就更好了。
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Winnipeg. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
5.0分
其他
I love how the staff was and the security in and around the property and also the rooms are great
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酒店回复: Dear Wynona,Thank you very much for your wonderful review! We’re delighted to hear that you loved our staff, appreciated the security in and around the property, and enjoyed the comfort of our rooms. Your kind words mean a lot to us. We look forward to welcoming you back on your next stay!Warm regards,MegMainStay Suites Winnipeg
1.0分
商务出差
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Absolutely gross!
Room was only scheduled to be cleaned once the entire week. I was there (for work so couldn’t move) for 7 nights and the room wasn’t cleaned once. Even the day it should have been- there was nothing done.
Even the front desk is behind glass.
Feels unsafe.
People (fire victims from up north) use it like an apartment building. Up all night screaming down the halls.
Room STUNK!
Stay away!
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酒店回复: Dear Lynnette,Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate the opportunity to clarify. Our hotel is designed for long-term stays, and we have a scheduled housekeeping service posted in each room. However, guests are always welcome to contact our Housekeeping team to reschedule a cleaning at their convenience.Our front desk is available 24/7 and always happy to assist with any requests or concerns during your stay. We welcome a variety of guests, including individuals and families with different needs, and we’re proud to provide accommodations for those requiring medical or housing assistance. Our goal is to ensure a safe, comfortable, and welcoming environment for everyone.Thank you again for your comments, we value your feedback as it helps us continue to improve our guest experience.Warm regards,MegMainStay Suites Winnipeg
2.0分
其他
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Did not feel safe. Did not know it was a hotel for extended stay for displaced natives. Police on my floor. Attendant behind glass safety wall upon check in. Breakfast was poor with little to choose, no butter for toast, muffins were dry and only had 3 to choose from. Overall bad experience. Never again.
房间很宽敞，也很干净。早餐不错，虽然不豪华但也能满足需求。以这个价格来说，性价比很高。下次还会再来。
位置很好
住在这里离机场很近，非常方便。房间很宽敞，还有一个带洗碗机和微波炉的厨房。
房间干净宽敞，价格也合理。前台员工很有礼貌，专业又乐于助人。
这家酒店还行，橱柜里有个脏煎锅（这个房间有炉子和全尺寸冰箱），可能是客房服务人员没注意到，不过灯光不太好，也没有USB接口给设备充电，******。我不得不把手机调到省电模式，确保它有足够的电量在早上显示我的登机牌。除此之外，酒店还不错，最多只能给三星。
酒店气味难闻，网上说有去机场的班车，但实际上没有。不过他们确实给了出租车代币。早餐包含吐司、贝果和慢炖锅煮的煮鸡蛋。
总体来说很一般。机场附近的工业区，设施还行。如果附近有餐饮和娱乐场所就更好了。
I love how the staff was and the security in and around the property and also the rooms are great
Absolutely gross!
Room was only scheduled to be cleaned once the entire week. I was there (for work so couldn’t move) for 7 nights and the room wasn’t cleaned once. Even the day it should have been- there was nothing done.
Even the front desk is behind glass.
Feels unsafe.
People (fire victims from up north) use it like an apartment building. Up all night screaming down the halls.
Room STUNK!
Stay away!
Did not feel safe. Did not know it was a hotel for extended stay for displaced natives. Police on my floor. Attendant behind glass safety wall upon check in. Breakfast was poor with little to choose, no butter for toast, muffins were dry and only had 3 to choose from. Overall bad experience. Never again.