Service was excellent, late arrival. Front desk was helpful and friendly. Room was clean , and well appointed for a budget option. Hot coffee in lobby, even at 11pm!
1.0分
其他
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Bad management. I have filed a complaint with the property since the management broke into our room at 1:30 am due to double booking our room to another customer. We felt unsafe and could not sleep for the rest of the night.
4.0分
朋友出游
The property was completely fine for a weekend stay. Easy access to interstate. Good location near Radford University.
3.0分
其他
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Decent place- owners seem to be very accommodatin.
Late to booking and found this place for reasonable cost for VT weekend. Room was smelly of smoke but expected as I looked at my reservation and it stated smoking room. They provided snacks which was a nice surprise and enjoyed them. 25 mins away from campus. Decent for the overinflated cost of VT weekend.
3.0分
其他
I didn't like that back door was unlocked, the ball for the latch in the room was missing, TV had nothing but news channels to choose from.
5.0分
其他
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Always stay there. Serves my purpose. Check in, visit and help out my son. Come back, sleep, shower in the morning, coffee, and check out. A reliable place for overnight stays. Needs no bells and whistles. Clean, comfortable, attentive
5.0分
其他
The only problem was my initial room had air conditioning that would not get below room temperature. I was given a different room and everything was fine
1.0分
其他
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Slept with one eye open
Random people were lingering in the parking lots for hours. Window screens falling out. Door that was supposed to be locked at all times and only allowed for room card entry was held open by a zip ***** so it wouldn’t lock and anyone could enter the building through side door. Hallways smelled like pot. Breakfast was awful. Staff were friendly, though.
5.0分
商务出差
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Great place for travelers
I use this hotel when I travel to work and they always work with me since I work nights. They keep me where it’s not loud in the day so I can sleep for my shifts.
1.0分
家庭亲子
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The toilet was running when we checked in. The staff said the prior guest had stated the same. The common area rakes of smoke. However, the worst part was that when I went to take a shower, the faucet literally fell right out. When I told the manager, Aaron, the next morning he offered to refund me. However, he rejected the refund when I followed the steps he asked me too. Very bad experience. The window was I locked on the ground floor as well. Did not feel safe.
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酒店回复: We’re very sorry to hear about the issues you experienced during your stay and the frustration it caused. This is not the experience we want for our guests, and we appreciate you bringing these concerns to our attention. Your feedback will be used to address these matters with our team and improve our guest experience.
Service was excellent, late arrival. Front desk was helpful and friendly. Room was clean , and well appointed for a budget option. Hot coffee in lobby, even at 11pm!
Bad management. I have filed a complaint with the property since the management broke into our room at 1:30 am due to double booking our room to another customer. We felt unsafe and could not sleep for the rest of the night.
The property was completely fine for a weekend stay. Easy access to interstate. Good location near Radford University.
Decent place- owners seem to be very accommodatin.
Late to booking and found this place for reasonable cost for VT weekend. Room was smelly of smoke but expected as I looked at my reservation and it stated smoking room. They provided snacks which was a nice surprise and enjoyed them. 25 mins away from campus. Decent for the overinflated cost of VT weekend.
I didn't like that back door was unlocked, the ball for the latch in the room was missing, TV had nothing but news channels to choose from.
Always stay there. Serves my purpose. Check in, visit and help out my son. Come back, sleep, shower in the morning, coffee, and check out. A reliable place for overnight stays. Needs no bells and whistles. Clean, comfortable, attentive
The only problem was my initial room had air conditioning that would not get below room temperature. I was given a different room and everything was fine
Slept with one eye open
Random people were lingering in the parking lots for hours. Window screens falling out. Door that was supposed to be locked at all times and only allowed for room card entry was held open by a zip ***** so it wouldn’t lock and anyone could enter the building through side door. Hallways smelled like pot. Breakfast was awful. Staff were friendly, though.
Great place for travelers
I use this hotel when I travel to work and they always work with me since I work nights. They keep me where it’s not loud in the day so I can sleep for my shifts.
The toilet was running when we checked in. The staff said the prior guest had stated the same. The common area rakes of smoke. However, the worst part was that when I went to take a shower, the faucet literally fell right out. When I told the manager, Aaron, the next morning he offered to refund me. However, he rejected the refund when I followed the steps he asked me too. Very bad experience. The window was I locked on the ground floor as well. Did not feel safe.