酒店回复: Dear Guest,Thank you for taking the time to rate your stay with us. We value your feedback and hope to have the pleasure of welcoming you again soon!
3.0分
情侣出游
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Continental breakfast consisted of waffles, cereal and assorted toast and hostess Donuts. Nothing to put on the toast, no butter, no jelly no nothing. Paint on walls were chipping. Was told they were remodling. No hot water in sinks and tv had lines thru it so you couldnt see the shows.
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酒店回复: Dear Guest,Thank you for sharing your comments. Our complimentary breakfast includes cereals and waffles, and we do not offer additional spreads such as butter or jelly. The property is regularly maintained, and amenities such as hot water and television service are provided in all rooms. If you experienced any issues during your stay, our front desk team would have been happy to assist right away if informed.
3.0分
其他
This hotel is old and dingy. Pool is closed, the “continental breakfast” is anything but.
Very disappointing.
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酒店回复: Dear Guest,Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience did not meet expectations. Your comments regarding the property condition, pool availability, and breakfast offerings have been noted and shared with our team for review. We value your input as it helps us improve the guest experience.
5.0分
其他
Price great for the stay, very clean room, warm and inviting. Better lighting in the outdoor areas and parking lot and maybe some more breakfast selections.
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酒店回复: Dear Guest,Thank you for sharing your thoughtful feedback. We’re delighted to hear you enjoyed the great value, clean room, and warm, inviting atmosphere. We also appreciate your suggestions regarding outdoor lighting and breakfast options, and we will keep them in mind as we work on improvements. Your comments are valuable to us, and we look forward to welcoming you again for an even better experience.
5.0分
其他
Room was clean. Staff a friendly and helpful. Continental breakfast was good. Coffee was very good.
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酒店回复: Dear Guest,Thank you for your kind feedback. We’re glad to know you enjoyed the clean room, friendly service, and our continental breakfast. It’s wonderful that you also appreciated the coffee. We look forward to welcoming you back again soon.
3.0分
其他
Rowdy noisy people very late. Very thin walls. Beds not very comfortable. Felt the springs.
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酒店回复: Dear Guest,Thank you for sharing your experience with us. We’re sorry to hear about the noise disturbances and the comfort of the beds not meeting your expectations. Your feedback about the thin walls and mattress comfort has been noted and will be shared with our team for review. We appreciate your comments as they help us improve the guest experience.
5.0分
家庭亲子
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The property is a bit worn, but very clean and the staff were friendly. Comfortable beds.
The only minor complaint was that there was no coffee and breakfast was pretty nonexistent.
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酒店回复: Dear Guest,Thank you for your thoughtful feedback. We’re glad to hear you found the property clean, our staff friendly, and the beds comfortable. We apologize for the disappointment regarding coffee and breakfast and will review this with our team. Your comments help us improve, and we hope to welcome you back for an even better stay.
3.0分
其他
Sommerset Concert
Average hotel with average amenities. Breakfast was lack luster.
Quite area. Not far from Sommerset.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you appreciated the quiet area and convenient location near Somerset. We regret that the breakfast and amenities did not fully meet your expectations, and we will take your comments into consideration as we work on improvements. We value your input and hope to welcome you again for a better experience.
3.0分
家庭亲子
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The staff was very friendly. The hotel is showing lots of wear. Our room had a missing smoke alarm, the sink drained very slow, and the TV had a very poor image. The room rate was fair compared to the other local option, but the hotel definitely needs updating.
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We’re glad to hear that you found our staff very friendly and the room rate fair compared to local options. We apologize for the issues you experienced with the room, including the smoke alarm, sink, and TV, and we will be addressing these concerns with our team. Your comments about the property condition are valuable and will be considered as we continue working on improvements. We appreciate your input and hope to provide you with a more comfortable stay in the future.
2.0分
家庭亲子
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So many thing's that were broken in our room. The door wouldn't lock or close when you left the room you had to take something and put it between the lock and door jam to close it. Tv. Didn't work. Light fixtures in bathroom were just hang by electric wires. Dirty and just plan worn out hotel. Would not recommend
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酒店回复: Dear Guest,Thank you for sharing your feedback with us. We are sorry to hear about the condition of your room and the inconveniences you faced during your stay. Please know that your concerns about maintenance and cleanliness have been noted, and we will be addressing them with our property team to ensure improvements. We value your comments as they help us to improve our guest experience.
好的
Continental breakfast consisted of waffles, cereal and assorted toast and hostess Donuts. Nothing to put on the toast, no butter, no jelly no nothing. Paint on walls were chipping. Was told they were remodling. No hot water in sinks and tv had lines thru it so you couldnt see the shows.
This hotel is old and dingy. Pool is closed, the “continental breakfast” is anything but.
Very disappointing.
Price great for the stay, very clean room, warm and inviting. Better lighting in the outdoor areas and parking lot and maybe some more breakfast selections.
Room was clean. Staff a friendly and helpful. Continental breakfast was good. Coffee was very good.
Rowdy noisy people very late. Very thin walls. Beds not very comfortable. Felt the springs.
The property is a bit worn, but very clean and the staff were friendly. Comfortable beds.
The only minor complaint was that there was no coffee and breakfast was pretty nonexistent.
Sommerset Concert
Average hotel with average amenities. Breakfast was lack luster.
Quite area. Not far from Sommerset.
The staff was very friendly. The hotel is showing lots of wear. Our room had a missing smoke alarm, the sink drained very slow, and the TV had a very poor image. The room rate was fair compared to the other local option, but the hotel definitely needs updating.
So many thing's that were broken in our room. The door wouldn't lock or close when you left the room you had to take something and put it between the lock and door jam to close it. Tv. Didn't work. Light fixtures in bathroom were just hang by electric wires. Dirty and just plan worn out hotel. Would not recommend