酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
5.0分
其他
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翻译提供方:Google
都好
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
5.0分
其他
Staff is always so welcoming. Everything is always clean and fresh and they even provide things like shampoo and conditioner and lotion even!
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酒店回复: We are thrilled to hear that your stay with us was exceptional! Your kind words about our customer service and friendly staff mean a lot to us. It's guests like you who make our jobs so rewarding.We are delighted that you had such a positive experience and will continue to strive for excellence in every interaction. We appreciate your loyalty and look forward to welcoming you back again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville
2.0分
家庭亲子
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Room had torn chairs and couch that had not been cleaned or wiped off. there were 2 dead roaches in my room and the carpet felt sticky. weight room was not even a weight room. I went to a local gym instead. staff was nice
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
4.0分
家庭亲子
Room was clean, front desk are friendly, hotel is calm and comfortable. Breakfast was okay.
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酒店回复: We are thrilled to hear that you had a nice stay with us! Thank you for taking the time to share your positive experience. We are delighted to know that you found our room to be reasonably priced, clean, and comfortable, and that our breakfast met your expectations.We appreciate your kind words and are grateful for your continued loyalty. Your feedback is essential to us as it helps us to improve our services and maintain our commitment to providing an exceptional guest experience.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville
3.0分
家庭亲子
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You get what you pay for. The room that we stayed in was dated. Unfortunately, the carpet was dingy, the bathroom malls looked like they had mold, the curtains had something disgusting on them and the bedding was dirty. However, the staff was very attentive. Housekeeping changed our bedding immediately. We didn't eat breakfast there as the coffee wasn't strong enough for our taste. However, I think the breakfast is something that children would enjoy. It was affordable, so I appreciated that during these challenging financial times.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, SEAN THOMAS Assistant GM Comfort Suites Pflugerville - Austin North
2.0分
其他
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Room was clean despite cobwebs - dust and a large water I had to kill! Couch had stains- chair was dirty - housekeeping didn’t refresh room as requested upon check in unless I called the front desk . Don’t buy anything from “store” room- overpriced and stale candy. Pool was disgusting and hot tub looked unclean as well. I’m the back of the property lots of transients were hanging out - alll day and night - going in between the dumpsters to use the bathroom -felt a bit unsafe at times going to the car. Was followed by a weird guy from inside the hotel all the way to where my car was . Overall- bed was most comfortable- along with the clean bathroom and great pressure in shower with steaming hot water . Good for a short stay .
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
5.0分
其他
The breakfast was particularly good, and the staff that was providing it were efficient and pleasant.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, SEAN THOMAS Assistant GM Comfort Suites Pflugerville - Austin North
5.0分
其他
Best staff EVER! Everyone is super friendly and accommodating, definitely recommend!
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酒店回复: We're thrilled to hear that your stay with us was a perfect 10! Your satisfaction means the world to us, and we're grateful for your kind words. Our team is dedicated to providing exceptional service and creating memorable experiences for each guest.Your feedback fuels our passion for continuous improvement, and we're delighted to know that we've exceeded your expectations. We hope you'll choose to stay with us again and allow us the opportunity to serve you in the future.Warm regards,SEAN THOMASAssistant GMComfort Suites Pflugerville
住得很满意
一切状况良好
都好
Staff is always so welcoming. Everything is always clean and fresh and they even provide things like shampoo and conditioner and lotion even!
Room had torn chairs and couch that had not been cleaned or wiped off. there were 2 dead roaches in my room and the carpet felt sticky. weight room was not even a weight room. I went to a local gym instead. staff was nice
Room was clean, front desk are friendly, hotel is calm and comfortable. Breakfast was okay.
You get what you pay for. The room that we stayed in was dated. Unfortunately, the carpet was dingy, the bathroom malls looked like they had mold, the curtains had something disgusting on them and the bedding was dirty. However, the staff was very attentive. Housekeeping changed our bedding immediately. We didn't eat breakfast there as the coffee wasn't strong enough for our taste. However, I think the breakfast is something that children would enjoy. It was affordable, so I appreciated that during these challenging financial times.
Room was clean despite cobwebs - dust and a large water I had to kill! Couch had stains- chair was dirty - housekeeping didn’t refresh room as requested upon check in unless I called the front desk . Don’t buy anything from “store” room- overpriced and stale candy. Pool was disgusting and hot tub looked unclean as well. I’m the back of the property lots of transients were hanging out - alll day and night - going in between the dumpsters to use the bathroom -felt a bit unsafe at times going to the car. Was followed by a weird guy from inside the hotel all the way to where my car was . Overall- bed was most comfortable- along with the clean bathroom and great pressure in shower with steaming hot water . Good for a short stay .
The breakfast was particularly good, and the staff that was providing it were efficient and pleasant.
Best staff EVER! Everyone is super friendly and accommodating, definitely recommend!