酒店回复: Dear Kelley, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Bloomsburg – Mifflinville. We sincerely appreciate your 4/5 rating and positive comments. We're glad you were pleased with the price, convenience of the location, the cleanliness of the bathroom and other positive highlights. However, were very sorry to hear about the odor of the water you described in the shower. Please accept our sincerest apologies if this hindered your stay in any way. Thanks again for sharing your feedback and we hope to continue to provide great experiences at Red Roof for you. Sincerely,ShakeemRed Roof Management RediResponse Specialist
酒店回复: Dear Alma,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Bloomsburg - Mifflinville. We're sorry to hear you were interrupted during your sleep. We understand how frustrating that is, and we apologize for the interaction you had with our staff.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town.Very truly yours,JMRed Roof ManagementRediResponse Specialist
酒店回复: Dear Amy, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Byron. We understand that you're experiencing some challenges with the heater and other amenities. We're sorry for the inconvenience this has caused, and we appreciate you bringing this to our attention. We're glad you found our bed comfortable.Red Roof values your feedback and will use your comments to enhance our customer experience. We'll ensure that your feedback is shared with the entire team. Once again, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,JMRed Roof Management RediResponse Specialist
酒店回复: Dear Joel, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Bloomsburg – Mifflinville. It was great to read that you were pleased with the spacious room, however, we do apologize for the noise disturbance and the lack of cleanliness among the other concerns mentioned which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely, JonathanRed Roof Management RediResponse Specialist
酒店回复: Dear Marielle, We appreciate you sharing your feedback following your stay at the Red Roof Inn & Suites Bloomsburg – Mifflinville. It's truly regrettable to read that your stay fell short of your expectations due to what you described as insects in your comments. We sincerely apologize for the experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. It is our intention to have your confidence in our abilities to prevent similar problems in the future.At Red Roof, please know that we value you as our guest and appreciate your business. Thank you for sharing your experience with us. We hope to see you again in the future. Sincerely,AngelRed Roof Management RediResponse Specialist
酒店回复: Dear Jana,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Bloomsburg – Mifflinville. I am happy you were pleased with our clean room along with our helpful and courteous staff. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,Samantha Red Roof ManagementRediresponse Specialist
谢谢
好地方
这栋楼最近确实翻新过。房间非常漂亮,地板看起来也不错(不过有人建议在椅子脚上垫点毡垫,因为移动椅子会发出很大的噪音)。我喜欢随时可用的咖啡机(咖啡/浓缩咖啡/脱咖啡因咖啡等等,选择很多)。唯一的缺点是水——虽然水压很棒,浴室干净现代,但水有点异味。
总的来说,这是一个不错的住处,价格也很实惠,很喜欢它离州际公路很近,而且离很棒的加油站很近,附近还有一些不错的快餐店。
我正在午睡,电话响了。我回拨过去,他们指责我制造了太多噪音。据说,工作人员在打电话打扰我之前没有检查,就已经扰乱了我的睡眠,真是让人心烦。我猜他们在我的房间里放了小费信封,但到底是什么小费呢?没有人帮我提行李,也没有人送咖啡,我不得不打电话要沙发床的毯子和床单。所以,如果你不只是做你的工作而要小费,你已经拿到工资了。但如果有人帮我提行李,我很乐意给小费。最后,我甚至没有收到任何关于我被指控制造噪音的道歉。
另寻他处
我们一进房间就发现好冷。房间里温度高达51华氏度(约10摄氏度),于是我们把温度调高了。暖气启动了,发出巨大的撞击声,几乎让人无法入睡。我们虽然睡着了,但整晚都被暖气持续发出的撞击声吵醒了好几次。早上,我们去洗澡时,发现两个地方都有霉菌。我们还发现天花板正在脱落,一大片区域有点裂开。
我们之所以选择红顶旅馆,是因为我们需要找个地方睡几个小时,好分散一下长途驾驶的精力。我们确实把房间里和天花板上都有霉菌的情况告知了前台。
优点是床还算舒服。不过,我不太想再住那里了。
我喜欢这个房间,因为它很宽敞。
不过早上房间真的很吵。楼上的噪音很大,感觉像是在用笨重的健身器材锻炼?
浴室老旧,不太干净,到处都是头发和污垢。浴帘从墙上掉下来了,而且肥皂也没有补充。
电视遥控器不太好用,很不方便。
很喜欢有线电视。
床还不错,床单也很干净。
前台很友好,乐于助人。
也许洗手间很脏跟宠物友好有关?
不过确实老旧了,需要修理一下了。卧室门上有个洞,像是有人生气地打的。话说回来,这可能是大型宠物造成的?
总而言之,价格还算合理,但希望房间能更干净一些,能补充肥皂,并且能把明显的维修点处理好。
房间里有臭虫。不只是一两只,到处都是……每隔几个小时就会有6到8只。我去了前台,被告知“是的,我的房间里也有!我无能为力!其他房间也有。”我无言以对。
卫生间里的自动售货机空了。电视无法正常播放,前台工作人员也帮不上忙。工作人员非常不专心。我听不懂工作人员说的话。我真的尽力了。即使要求他们重复一遍,他们似乎也很着急,尽管当时没有其他顾客在等。
很棒的住宿体验
与同连锁酒店相比,这里简直是一颗隐藏的宝石。入住手续办理人员非常热情周到,住宿条件也非常好。干净舒适。
乐于助人,干净整洁,彬彬有礼
酒店员工非常乐于助人,彬彬有礼。
我们要求升级房间,结果升级成功了。谢谢!
房间非常干净!