酒店回复: Hi Luis, Thank you for your review. Your feedback is vital to keep our team motivated. Hope we will get a chance again to accommodate you on your next trip in Mexico area.
4.0分
其他
Rooms are clean, some of the staff did not understand English. Breakfast was gone before 8am. But considering options we would stay here again
4.0分
其他
Room was clean. Was not a lot of noise. There was construction going on in there entry way.
1.0分
情侣出游
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My room was not cleaned properly. Found plastic container by bed and other debris on floor. Furniture was very worn out and dirty. Not well maintained. Priced way to high for the condition of the property.
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酒店回复: Dear Stuart,Thank you for taking the time to share your feedback. We sincerely apologize that your room was not cleaned to our standards and for the condition of the furniture and overall property. Please know that we are in the process of replacing all the furniture to improve the guest experience. Your comments have been shared with our housekeeping and maintenance teams for immediate review and correction.We appreciate your feedback and hope to have the opportunity to provide a much better stay in the future.Sincerely,Management Team
3.0分
其他
It was adequate. Didn’t like the noisy bathroom fan which was connected to light. Couldn’t turn it off without turning out light. Breakfast was basic.
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酒店回复: Dear Madeline,Thank you for sharing your feedback. We’re glad you found your stay adequate, and we appreciate your comments regarding the bathroom fan and breakfast. We apologize for the inconvenience with the fan being connected to the light and for the basic breakfast offerings. Your feedback has been shared with our team as we continually look for ways to improve the guest experience.We hope to have the opportunity to welcome you back in the future.Sincerely,Management Team
4.0分
其他
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Needs updates in many areas. Safety bar broken off in the tub/shower. AC didn't work properly and wouldn't adjust. No one is ever at the desk. I rang the bell to get someone to check in. No elevator but the desk clerk was helpful and carried my suitcase to the top of the stairs for me.
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酒店回复: Dear Ms. Lohmann,Thank you for sharing your experience with us. We’re glad to hear our front desk associate was able to assist you with your luggage, but we sincerely apologize for the issues you encountered with the safety bar, air conditioning, and service at the front desk. Your feedback is very important, and we’ve shared these concerns with our maintenance and management teams to ensure they are addressed promptly.We appreciate your comments as they help us improve, and we hope to have the opportunity to provide you with a smoother and more comfortable stay in the future.Warm regards,
4.0分
商务出差
I checked in there for 2nd time, and theres no receptionist! we need to wait for a while before they can assist you! They need to hire more people.
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酒店回复: Dear Ms. Heady,Thank you for returning to stay with us and for sharing your feedback. We apologize for the wait at check-in and understand how frustrating that can be. Your comments about staffing are appreciated, and we are actively working on improving our service response times. We value your loyalty and look forward to welcoming you back with a smoother experience next time.Warm regards,
5.0分
商务出差
Very comfortable bed and clean room. Very nice when I asked for more coffee for my room.
5.0分
家庭亲子
Comfortable bed...
Didn't like stool loose on base.
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酒店回复: Dear Mr. Tunnell,Thank you for choosing Days Inn Mexico and for sharing your feedback. We’re delighted to hear that you found the bed comfortable and enjoyed your stay. We sincerely apologize for the issue with the stool and appreciate you bringing it to our attention — our maintenance team has been notified to correct it right away.We value your comments, as they help us improve, and we look forward to welcoming you back for an even better experience next time.Warm regards,
早上8点，没有早餐。一切都结束了，它们不再有用了
出色的
Rooms are clean, some of the staff did not understand English. Breakfast was gone before 8am. But considering options we would stay here again
Room was clean. Was not a lot of noise. There was construction going on in there entry way.
My room was not cleaned properly. Found plastic container by bed and other debris on floor. Furniture was very worn out and dirty. Not well maintained. Priced way to high for the condition of the property.
It was adequate. Didn’t like the noisy bathroom fan which was connected to light. Couldn’t turn it off without turning out light. Breakfast was basic.
Needs updates in many areas. Safety bar broken off in the tub/shower. AC didn't work properly and wouldn't adjust. No one is ever at the desk. I rang the bell to get someone to check in. No elevator but the desk clerk was helpful and carried my suitcase to the top of the stairs for me.
I checked in there for 2nd time, and theres no receptionist! we need to wait for a while before they can assist you! They need to hire more people.
Very comfortable bed and clean room. Very nice when I asked for more coffee for my room.
Comfortable bed...
Didn't like stool loose on base.