I had never stayed at this brand, I always that they were higher priced and higher quality, was I wrong. Iut first room we pulled back the black eye to lay down and noticed what we hope was mud on the side of the sheets. Went down to change rooms. While the staff quickly moved us she also seemed the least bit surprised or bothered by this. I wonder if they get complaints in cleaning often. The next room the sheets were cleaner, but they were old and stained. The bathtub looks like a science experiment had gone bad in it. We booked through a third party and wasn't sure how a refund would work so we stayed. Didn't test the breakfast as with other cleanliness issues we didn't want to risk it.
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酒店回复: Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical; however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
3.0分
朋友出游
I really think there should be a law that hotels can not have carpet in rooms. That way they can be mopped. Bed was comfortable.
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酒店回复: Hi Judy,Thank you for sharing your feedback. We understand your concern about carpets, and we appreciate your suggestion. While our rooms do feature carpeting for comfort, we’ll certainly keep your comments in mind as we continue to make improvements. We’re glad to hear the bed was comfortable, and we hope to welcome you back for an even better stay.
2.0分
商务出差
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I've stayed in some bad hotels but I've never stayed in one where they reused the key card folders - and the key cards. The corner-cutting is right out there in your face and makes me wonder what else they're skimping on. Breakfast was abysmal - and the hotel was not full, so it wasn't that others had overeaten. Everything is just old and worn. It was cheap and clean enough and that's all that I can say about it.
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酒店回复: Hi Laura,We’re sorry to hear that your stay did not meet expectations. While we’re glad you found the room clean, we regret that other aspects of your experience were disappointing. Your feedback regarding breakfast and key card handling has been noted and shared with our team for review. We appreciate you taking the time to let us know so we can work on improving our services. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
5.0分
其他
Comfortable stay. Mattress was firm—good for my back! Staff was friendly. Breakfast was adequate—real eggs that were quite tasty. Good value.
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酒店回复: Hi Gary,We would like to express our gratitude for your review. Our Team is always pleased to hear that our guests enjoyed their time with us so much. We all look forward to welcoming you back again soon.
3.0分
商务出差
Bed was as hard as a rock. Breakfast was standard but seemed like, at 630am, it would have been a bit fuller then it was.
2.0分
其他
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Meh
Hotel is a little dated and in need of a fresh coat of paint and more. Hallways were smelly and musty with the old carpet still hanging in there which doesn't help. Rooms were OK and typical. Old fashioned beds and furniture so that didn't help the visual appeal. Pillow and bed were of average quality and comfort. There was a piece of wood in the window to keep it secure, which adds to the worn out vibe. Back access door was not secure and anyone could walk in even though it said a key card was needed. Front desk staff was fine but not really anything. Housekeeping was the best part of it with the sweet and helpful lady doing her best to help us. Breakfast appeared to be similar to most others. Lots of food and things to do nearby in the quaint little town. Overall 2.5 stars since the $120 price point leaves one wanting a little more. Wouldn't use this for more than a place to stay after a long day,
4.0分
其他
Place is okay
The place was not as clean as we would have liked it to be. The sink where you wash your hands and brush your teeth was draining very slowly.
2.0分
其他
Not worth it
Dirty and run down. Walks need painting. Carpets need cleaning. Overall not worth the stay or the money.
3.0分
商务出差
Really need to update room. Lighting needs to be changed. No phone, computer plug in’s.
最好的东西就在那里。如果你想要一个充满活力和良好氛围的地方,那就是那里😍
I had never stayed at this brand, I always that they were higher priced and higher quality, was I wrong. Iut first room we pulled back the black eye to lay down and noticed what we hope was mud on the side of the sheets. Went down to change rooms. While the staff quickly moved us she also seemed the least bit surprised or bothered by this. I wonder if they get complaints in cleaning often. The next room the sheets were cleaner, but they were old and stained. The bathtub looks like a science experiment had gone bad in it. We booked through a third party and wasn't sure how a refund would work so we stayed. Didn't test the breakfast as with other cleanliness issues we didn't want to risk it.
I really think there should be a law that hotels can not have carpet in rooms. That way they can be mopped. Bed was comfortable.
I've stayed in some bad hotels but I've never stayed in one where they reused the key card folders - and the key cards. The corner-cutting is right out there in your face and makes me wonder what else they're skimping on. Breakfast was abysmal - and the hotel was not full, so it wasn't that others had overeaten. Everything is just old and worn. It was cheap and clean enough and that's all that I can say about it.
Comfortable stay. Mattress was firm—good for my back! Staff was friendly. Breakfast was adequate—real eggs that were quite tasty. Good value.
Bed was as hard as a rock. Breakfast was standard but seemed like, at 630am, it would have been a bit fuller then it was.
Meh
Hotel is a little dated and in need of a fresh coat of paint and more. Hallways were smelly and musty with the old carpet still hanging in there which doesn't help. Rooms were OK and typical. Old fashioned beds and furniture so that didn't help the visual appeal. Pillow and bed were of average quality and comfort. There was a piece of wood in the window to keep it secure, which adds to the worn out vibe. Back access door was not secure and anyone could walk in even though it said a key card was needed. Front desk staff was fine but not really anything. Housekeeping was the best part of it with the sweet and helpful lady doing her best to help us. Breakfast appeared to be similar to most others. Lots of food and things to do nearby in the quaint little town. Overall 2.5 stars since the $120 price point leaves one wanting a little more. Wouldn't use this for more than a place to stay after a long day,
Place is okay
The place was not as clean as we would have liked it to be. The sink where you wash your hands and brush your teeth was draining very slowly.
Not worth it
Dirty and run down. Walks need painting. Carpets need cleaning. Overall not worth the stay or the money.
Really need to update room. Lighting needs to be changed. No phone, computer plug in’s.