酒店回复: Thank you for your feedback! We’re glad you found our location convenient and apologize for the issue with the bathroom sink. We’ll work on getting it fixed for a better experience next time.
5.0分
其他
Everyone was friendly, the rooms were clean. I will say the pictures make it look nicer than it is but still a great stay!
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酒店回复: Thank you so much for your perfect 10/10 rating and for sharing your experience with us. We’re delighted to hear that you found our team friendly and our rooms clean during your stay.We also appreciate your honest note regarding the photos. Feedback like yours helps us continue improving, and we’ll make sure it’s shared with the appropriate team so we can better align expectations for future guests.We’re very glad you still had a great stay, and we truly appreciate you choosing our property. We hope to welcome you back again whenever you're in the area.Thank you again for your thoughtful review.Safe travels,Baymont by Wyndham Richmond, IN
5.0分
其他
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The staff was super friendly and helpful. Everything was very clean. The room was very nice and spacious. The shower was perfect with lots of water pressure and adjustable jet choices. I felt like i was in a millionaires home shower. We loved the ice cold water and hot coffee in the lobby. The breakfast had a nice selection of items to choose from including busiest and gravy. The eggs and fresh waffles were delicious. The pool area is very nice, and the hot tub has powerful jets.There are vending machines for late night munchies, and speedway is also nearby as well as meijer and a small handful of restaurants. All the staff smiled and welcomed us, a special shout out to Debbie and Richard for going above and beyond to make sure we had a great stay. Thank you.
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酒店回复: Thank you for your wonderful review. We’re delighted to hear you enjoyed our friendly team, clean and spacious room, powerful shower, lobby refreshments, and our breakfast selection. It’s great to know the pool and hot tub added to your stay, and we appreciate your kind words about Debbie and Richard. We’re happy you had such a comfortable and enjoyable visit, and we look forward to welcoming you back.Warm regards,ManagerBaymont by Wyndham Richmond
5.0分
其他
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Room was very nice. Bed very comfortable. Bathroom very clean. Desk clerk on arrival was friendly and welcoming. Outside impression is a little bit shabby. Halls are kind of dim. But for a one-night, on-the-road overnight, it's a great stay for an exception price.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you enjoyed the clean, comfortable room and friendly service. We also appreciate your comments regarding the exterior and hallway lighting, and we will continue working on improvements. We’re pleased you had a great overnight stay at a good value and hope to welcome you again.Warm regards,ManagerBaymont by Wyndham Richmond
5.0分
家庭亲子
At check-in, Tad was so kind and polite! Richard was perfect for breakfast made to order! What a great treat for guests!
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酒店回复: Thank you for your wonderful feedback. We’re delighted to hear Tad made your check-in welcoming and that Richard provided a great made-to-order breakfast experience. We appreciate you staying with us and hope to welcome you again.Warm regards,ManagerBaymont by Wyndham Richmond
3.0分
其他
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Exterior of the hotel is very outdated. Check in was smooth, very friendly and helpful staff.
Room was sufficient in size, great ammenities in the bathroom, TV on the smaller side (19-21 inches).
Room cleanliess was not the greatest (dirt in bathroom corners, leftover toothpaste in sink, sink did not drain).
Amazing water pressure in the shower.
Not a horrible stay, but not a 5 star stay either.
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酒店回复: Thank you for your feedback. We’re glad to hear check-in was smooth and our staff was friendly and helpful. We appreciate your notes regarding room cleanliness and the bathroom sink, and we will address these items with our team right away. We’re also pleased you enjoyed the shower pressure and amenities. Thank you for staying with us and for sharing your experience.Warm regards,ManagerBaymont by Wyndham Richmond
4.0分
其他
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Staff less than professional but respectful.
Room was clean but sofa and carpet was worn and outdated. I really liked the Dove lotion dispenser in the bathroom and the makeup lighting!
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the cleanliness of the room and appreciated the Dove amenities and makeup lighting. We also apologize that some of the furniture and carpet felt worn, and we’ll be addressing this with our team. Thank you as well for noting our staff — we aim for full professionalism at all times, and your comments help us improve. We hope to welcome you back for an even better stay.Warm regards,ManagerBaymont by Wyndham Richmo
5.0分
朋友出游
Very clean the staff is great, breakfast is good . I get a good night sleep in the bed. And the shower is the best of all.. everything is great
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酒店回复: Thank you for the wonderful feedback. We’re glad you enjoyed the cleanliness, friendly staff, breakfast, comfortable bed, and especially the shower. We appreciate you choosing us and hope to welcome you back again.Warm regards,ManagerBaymont by Wyndham Richmond
5.0分
情侣出游
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The room was clean and welcoming. Baymont was exactly what we were looking for on our travels back and forth from the east coast to the midwest. Location was great, easy to get to from I-70. The staff was friendly and helpful. We will certainly be back to Baymont.
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酒店回复: Thank you for choosing us during your travels. We’re happy to hear the room felt clean and welcoming, and that our location and staff made your stay easy and enjoyable. We appreciate your kind words and look forward to welcoming you back on your next trip.Warm regards,ManagerBaymont by Wyndham Richmond
4.0分
情侣出游
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Outside isn't as inviting, but the inside is really nice... Renovations look great. Our bed was a little fuller than we prefer. But still got a good night's sleep.
Ps. Maybe turn the heat on when cold, took a little bit for the room to heat up..
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酒店回复: Thank you for sharing your experience. We’re glad you enjoyed the interior updates and had a comfortable night’s rest. We appreciate your notes about the exterior impression, room temperature, and bed comfort — this feedback helps us improve. We hope to welcome you again.Warm regards,ManagerBaymont by Wyndham Richmond
方便前往高速公路。房间浴室水槽破损/破裂
Everyone was friendly, the rooms were clean. I will say the pictures make it look nicer than it is but still a great stay!
The staff was super friendly and helpful. Everything was very clean. The room was very nice and spacious. The shower was perfect with lots of water pressure and adjustable jet choices. I felt like i was in a millionaires home shower. We loved the ice cold water and hot coffee in the lobby. The breakfast had a nice selection of items to choose from including busiest and gravy. The eggs and fresh waffles were delicious. The pool area is very nice, and the hot tub has powerful jets.There are vending machines for late night munchies, and speedway is also nearby as well as meijer and a small handful of restaurants. All the staff smiled and welcomed us, a special shout out to Debbie and Richard for going above and beyond to make sure we had a great stay. Thank you.
Room was very nice. Bed very comfortable. Bathroom very clean. Desk clerk on arrival was friendly and welcoming. Outside impression is a little bit shabby. Halls are kind of dim. But for a one-night, on-the-road overnight, it's a great stay for an exception price.
At check-in, Tad was so kind and polite! Richard was perfect for breakfast made to order! What a great treat for guests!
Exterior of the hotel is very outdated. Check in was smooth, very friendly and helpful staff.
Room was sufficient in size, great ammenities in the bathroom, TV on the smaller side (19-21 inches).
Room cleanliess was not the greatest (dirt in bathroom corners, leftover toothpaste in sink, sink did not drain).
Amazing water pressure in the shower.
Not a horrible stay, but not a 5 star stay either.
Staff less than professional but respectful.
Room was clean but sofa and carpet was worn and outdated. I really liked the Dove lotion dispenser in the bathroom and the makeup lighting!
Very clean the staff is great, breakfast is good . I get a good night sleep in the bed. And the shower is the best of all.. everything is great
The room was clean and welcoming. Baymont was exactly what we were looking for on our travels back and forth from the east coast to the midwest. Location was great, easy to get to from I-70. The staff was friendly and helpful. We will certainly be back to Baymont.
Outside isn't as inviting, but the inside is really nice... Renovations look great. Our bed was a little fuller than we prefer. But still got a good night's sleep.
Ps. Maybe turn the heat on when cold, took a little bit for the room to heat up..