The property was clean on the outside. On the inside half of the lamps didnt work and had poor lighting, the toilet and tub was dirty and inoperable, the towels and bedding was not cleaned properly, the furniture was old, broken and smelly. The toilet did not flush was the most craziest part. The $50 deposit wasn't likely to be the best part of the stay but they gave it back after check out. After returning the key, they went to check the room. I was clueless as to why cause it's not up to standard. Getting the money back for the deposit was easy. It was a cheap stay for overnight stay for a few hours not long-term.
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酒店回复: Hello Shon,Thank you for sharing your experience. It's important for us to know how our guests feel, even after their stay. We appreciate your feedback regarding the room conditions and the amenities. We strive to maintain a pleasant environment for all our guests, and your comments will be shared with our team. Thank you for your insights, as they help us improve and enhance our services in the future.
3.0分
家庭亲子
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It was easy to get to and check in was quick and the desk clerk was professional. We had a tough night sleeping as it’s close to interstate and had car passing which at times was a bit loud. We also had someone pound on the door and a couple fighting outside which was quite loud.
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酒店回复: Hello Laurette, Thank you for sharing your experience with us. We’re pleased to hear that you found check-in efficient and our staff professional. We understand that noise can be disruptive, and we appreciate your feedback regarding the exterior disturbances. Your comments will aid us in our ongoing efforts to enhance our guests' experiences. We hope you consider staying with us again in the future.
4.0分
其他
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A wonderful stay
A wonderful stay! From a comfy bed to nice towels to lovely decor to fantastic customer service to a yummy light breakfast, it was a great overnight stay. I was even impressed with the furniture and the layout of the room, which was very helpful to our family staying and easily managing our belongings, food, etc. A convenient location and a fantastic price!
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酒店回复: Hello Natalie,Thank you for your kind words about your recent stay! We're thrilled to hear that you enjoyed the comfort of your room, the decor, and the attentive service from our team. It's great to know that our layout and amenities worked well for your family's needs. We appreciate your feedback and hope to welcome you back for another wonderful experience in the future!
3.0分
其他
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I checked in around midnight and the man who checked me in was very kind and efficient. For the price, the room was ok. However, since the property allows pets, the carpeting in the room was completely trashed with stains all over it. To the point that I made a trail with towels to get from the bathroom to the bed! It was a cheap place to sleep a few hours until I could continue my trip the next day, but I wouldn’t recommend it for anything more than that. And I would recommend bringing sandals to wear in the room
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酒店回复: Hello Valerie, Thank you for sharing your experience with us. We're delighted to hear that you found our check-in staff friendly and efficient. We appreciate your feedback regarding the room’s condition, as we continuously strive to enhance our guest experience. Your comments about the cleanliness will be shared with our team for review, and we value your suggestion on footwear. We hope you have safe travels on your journey ahead.
4.0分
其他
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The light above the sink wasn't fully operational. It would have been difficult to apply make up.
There was mildew on the shower curtain.
Everything else was fine.
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酒店回复: Hello Caprice,Thank you for your feedback. We're glad to hear that you enjoyed your stay overall. Your comments regarding the sink light and shower curtain have been noted for our maintenance team to review. We strive to provide a comfortable experience for all guests, and your insights are valuable in helping us achieve that.
3.0分
商务出差
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It wasn't to, certain things that would make others upset we didn't make a fuss about. Like socks were over looked that was left in our room, the water just got luke warm but there were heaters so you didn't get cold in the shower. The ice machine area was dark. We were ok though. The beds were comfy and cozy, the air and heat unit worked; drowned out the highway noise by the way, the room was clean other than the forgotten socks by the TV. We didn't feel unsafe. We have stayed at a lot worse places.
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酒店回复: Hello Vanessa, Thank you for sharing your feedback. We appreciate your understanding regarding the minor issues you experienced during your stay. It's great to hear that you found the beds comfortable and the room clean. Your comments about the ice machine area and the water temperature will be noted for future enhancements. We hope you had a pleasant overall experience and would consider staying with us again in the future. Your insights help us improve and continue to provide a good experience for our guests.
4.0分
商务出差
I’d say there again
This is convenient to OKC. It’s not fancy but it’s ok. Old property. Stayed 2 nights. Will stay again when I go back
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酒店回复: Hello Edward,Thank you for sharing your experience. We're glad you found the location convenient for your needs and that you enjoyed your stay overall. We appreciate your feedback regarding the property's age, and we will keep it in mind for future improvements. We look forward to welcoming you back on your next visit to OKC.
2.0分
其他
Convenience yes. But the shower handle fell off. AC unit was LOUD.
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酒店回复: Hello Heather,Thank you for sharing your feedback. We appreciate your comments regarding the convenience of our location. We are continually working to enhance our facilities and services; your observations about the shower handle and AC unit will be taken into account for future improvements. It’s important for us to provide guests with a comfortable experience, and we value your input in helping us achieve that. Your experience is important to us, and we hope to welcome you back to a more enjoyable stay in the future.
非常好的酒店
太可怕了。楼梯摇摇晃晃，瓷砖快要掉下来，房间里弥漫着烟味，抽屉坏了，浴室门把手脱落了，淋浴喷头没有密封在墙上。
我们在发现任何其他问题之前就离开了。不要留在这里。
The property was clean on the outside. On the inside half of the lamps didnt work and had poor lighting, the toilet and tub was dirty and inoperable, the towels and bedding was not cleaned properly, the furniture was old, broken and smelly. The toilet did not flush was the most craziest part. The $50 deposit wasn't likely to be the best part of the stay but they gave it back after check out. After returning the key, they went to check the room. I was clueless as to why cause it's not up to standard. Getting the money back for the deposit was easy. It was a cheap stay for overnight stay for a few hours not long-term.
It was easy to get to and check in was quick and the desk clerk was professional. We had a tough night sleeping as it’s close to interstate and had car passing which at times was a bit loud. We also had someone pound on the door and a couple fighting outside which was quite loud.
A wonderful stay
A wonderful stay! From a comfy bed to nice towels to lovely decor to fantastic customer service to a yummy light breakfast, it was a great overnight stay. I was even impressed with the furniture and the layout of the room, which was very helpful to our family staying and easily managing our belongings, food, etc. A convenient location and a fantastic price!
I checked in around midnight and the man who checked me in was very kind and efficient. For the price, the room was ok. However, since the property allows pets, the carpeting in the room was completely trashed with stains all over it. To the point that I made a trail with towels to get from the bathroom to the bed! It was a cheap place to sleep a few hours until I could continue my trip the next day, but I wouldn’t recommend it for anything more than that. And I would recommend bringing sandals to wear in the room
The light above the sink wasn't fully operational. It would have been difficult to apply make up.
There was mildew on the shower curtain.
Everything else was fine.
It wasn't to, certain things that would make others upset we didn't make a fuss about. Like socks were over looked that was left in our room, the water just got luke warm but there were heaters so you didn't get cold in the shower. The ice machine area was dark. We were ok though. The beds were comfy and cozy, the air and heat unit worked; drowned out the highway noise by the way, the room was clean other than the forgotten socks by the TV. We didn't feel unsafe. We have stayed at a lot worse places.
I’d say there again
This is convenient to OKC. It’s not fancy but it’s ok. Old property. Stayed 2 nights. Will stay again when I go back
Convenience yes. But the shower handle fell off. AC unit was LOUD.