When we arrived at the hotel we checked in our room. We found the air conditioner on high and the window completely open. The screen for the window was bent open and the room had flies and mosquitoes in it. The bed spreads had burn holes, the lamp shades were stained and shredded. The only pillows on my bed were two mini pillows that were smaller than a decorator pillow. The sheets were stained. We took some pictures and headed to the front desk to speak to the desk manager. He acted as if he was appalled and gave us a new room. The new room was even worse and smelled horrible. We went back to the front desk manager and he took notes and told us he was going to contact the owner/manager and get back to us. We were in town for a tournament that we had to be at early in the morning so we decided to go to the store and buy some sheets and pillows and make the best of it. The front desk manager said we would get credit for this on our bill. After we arrived back from the store we asked the front desk manager if he had head from the owner/manager. He said no and that if the owner/manager did not text him back within the next ten minutes that we would not hear anything tonight. He said the owner/manager would be there at 7:00 am the next day. I told him that we would be leaving to go to a tournament we are in at 6:30am and if he could give the owner/manager my phone number so I could speak with him. He said sure and that he had notes from everything to give him. We went up to our room and tried to turn on the television but it didn't work. So we went back down to the front desk and the front desk manager was sitting with a friend said he would be up to help us in about 15 minutes. When he finally came to our room I asked if they had a refrigerator to keep some of our food in because I had assumed there would be one in the room. He stated..."Why didn't you tell me that you didn't have a refrigerator?" So he left to get a refrigerator and we were amazed at his reply! So later when we finally put our purchased clean sheets and pillows cases on our bed because he never offered us any clean sheets or pillows. Before leaving for the tournament in the morning, we stopped back at the front desk. There was now a woman at the front desk. We told her the situation and everything that happened. She looked in the computer and said there were NO notes at all about our experience and did not know that we were waiting to hear from the owner/manager. So, I asked her to give the owner/manager my number so we could speak to him. When we returned from the tournament that evening we asked the woman at the front desk if she spoke to the owner/manager. She said no and that there was nothing she could do to help us because the owner/ manager would not be back until Monday because he was on vacation. I contemplated calling the following week but I don't think any employee will tell me the truth or let me actually speak to the owner/manager. There was no communication or compe
3.0分
商务出差
It was ok fridge was extremely loud had to unplug shower curtain had mold on it shower faucet leaked
1.0分
其他
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Friendly & helpful staff. Burn holes in bedding and bathroom from cigarettes, mold in bathroom tub, holes in curtains from buckshot, and horrible smell everywhere. Had to wash everything upon returning home because it all smelled so bad.
2.0分
商务出差
Treat people with service animals like criminals don’t charge fee then keep deposit for pet cleaning fee
1.0分
其他
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I only gave 1 star because there is no option for 0 star. This hotel has been terrible. the worst stay ever, in all my traveling experience along the years. From the first night, the environment was very dangerous, not safe for kids or family at all. Room was dirty, nonsmoking but all your clothes stinks as smoke, towels were yellow, bed sheets were dirt, the room smells like mold and smoke, the additional inside lock of the door was broken. The were very unsafe environment outside, specially at night. There were all kind of illegal things happening there.... Im pretty sure. This place should be closed.
糟糕的酒店,千万别住这里。网上的酒店图片和实际看到的完全不一样。这家酒店更适合当地人,而不是游客。房间极其陈旧,设施一应俱全。床罩和被套上都有污渍,他们只提供了两条浴巾,仅此而已。这家酒店环境非常简陋,睡眠质量极差。枕头是迷你尺寸的。酒店还告诉我,如果发生损坏,必须支付50美元押金。这家酒店已经很糟糕了,还能造成更大的损失吗?我没有买保险,所以觉得没法退款。我不会推荐任何人住在这里。
酒店位置很好,但接待处的人有点粗鲁。 “房间很干净”,但我住的地方确实有一些蟑螂,所以处理起来很不舒服,因为你不知道它们从哪里来,所以你不能使用浴缸。嗯,这取决于每个人,平均来说还不错。
前台人员走了,让我们站在无人看管的桌子旁等了 15 分钟才办理入住手续,而她在外面抽烟。游泳池没有使用,区域只是用来存放垃圾。没有早餐,尽管网上说提供早餐。入口的侧门有一个带锁的卡垫,但它没有使用,门一直处于解锁状态。周围环境很糟糕。至少可以说非常简陋。如果我在网上预订时没有提前付款,我就不会住在那里。
咖啡不错,但根本没有早餐。清单上说包含欧陆式早餐,但实际上没有。房间很干净,但公共区域看起来很破旧。晚上很多骑自行车的人在奇怪的时间吵醒了我。很多人在前门外吸烟。办理入住时,整个酒店都散发着浓重的 **** 气味。总的来说,对于一家每晚 50 美元的酒店来说,可能还算一般,但非常失望没有早餐。如果我知道的话,我会住在其他地方。
第一次住这家汽车旅馆,感觉是个不错的地方。
When we arrived at the hotel we checked in our room. We found the air conditioner on high and the window completely open. The screen for the window was bent open and the room had flies and mosquitoes in it. The bed spreads had burn holes, the lamp shades were stained and shredded. The only pillows on my bed were two mini pillows that were smaller than a decorator pillow. The sheets were stained. We took some pictures and headed to the front desk to speak to the desk manager. He acted as if he was appalled and gave us a new room. The new room was even worse and smelled horrible. We went back to the front desk manager and he took notes and told us he was going to contact the owner/manager and get back to us. We were in town for a tournament that we had to be at early in the morning so we decided to go to the store and buy some sheets and pillows and make the best of it. The front desk manager said we would get credit for this on our bill. After we arrived back from the store we asked the front desk manager if he had head from the owner/manager. He said no and that if the owner/manager did not text him back within the next ten minutes that we would not hear anything tonight. He said the owner/manager would be there at 7:00 am the next day. I told him that we would be leaving to go to a tournament we are in at 6:30am and if he could give the owner/manager my phone number so I could speak with him. He said sure and that he had notes from everything to give him. We went up to our room and tried to turn on the television but it didn't work. So we went back down to the front desk and the front desk manager was sitting with a friend said he would be up to help us in about 15 minutes. When he finally came to our room I asked if they had a refrigerator to keep some of our food in because I had assumed there would be one in the room. He stated..."Why didn't you tell me that you didn't have a refrigerator?" So he left to get a refrigerator and we were amazed at his reply! So later when we finally put our purchased clean sheets and pillows cases on our bed because he never offered us any clean sheets or pillows. Before leaving for the tournament in the morning, we stopped back at the front desk. There was now a woman at the front desk. We told her the situation and everything that happened. She looked in the computer and said there were NO notes at all about our experience and did not know that we were waiting to hear from the owner/manager. So, I asked her to give the owner/manager my number so we could speak to him. When we returned from the tournament that evening we asked the woman at the front desk if she spoke to the owner/manager. She said no and that there was nothing she could do to help us because the owner/ manager would not be back until Monday because he was on vacation. I contemplated calling the following week but I don't think any employee will tell me the truth or let me actually speak to the owner/manager. There was no communication or compe
It was ok fridge was extremely loud had to unplug shower curtain had mold on it shower faucet leaked
Friendly & helpful staff. Burn holes in bedding and bathroom from cigarettes, mold in bathroom tub, holes in curtains from buckshot, and horrible smell everywhere. Had to wash everything upon returning home because it all smelled so bad.
Treat people with service animals like criminals don’t charge fee then keep deposit for pet cleaning fee
I only gave 1 star because there is no option for 0 star. This hotel has been terrible. the worst stay ever, in all my traveling experience along the years. From the first night, the environment was very dangerous, not safe for kids or family at all. Room was dirty, nonsmoking but all your clothes stinks as smoke, towels were yellow, bed sheets were dirt, the room smells like mold and smoke, the additional inside lock of the door was broken. The were very unsafe environment outside, specially at night. There were all kind of illegal things happening there.... Im pretty sure. This place should be closed.