酒店回复: Dear Jose,Thank you for choosing to stay with us and for sharing your positive experience. We're thrilled to hear that you found our hotel to be clean and that your room was spacious and comfortable. It's also great to hear that you were able to keep your tools safe in your truck during your stay.Our team works hard to ensure that our guests have a clean and comfortable environment to stay in, and we're glad it met your expectations.Thank you again for staying with us, and we hope to welcome you back soon for another great stay.Sincerely,Hotel Manager.
5.0分
其他
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酒店回复: Dear Guest, Thanks for your choosing our hotel for your stay and 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager
2.0分
其他
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翻译提供方:Google
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酒店回复: Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
4.0分
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The room did not smell clean, the laundry facilities were a little dated and there were people talking quite loudly early in the morning - they could have been guests or hotel employees.
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酒店回复: Dear Guest,Thank you for sharing your experience with us. While we’re glad you stayed, we’re sorry to hear about the cleanliness concerns, dated laundry facilities, and noise disturbance you encountered. Your feedback is valuable, and we will work on these areas to ensure a more comfortable stay next time.Sincerely,Hotel Manager
1.0分
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Area is sketchy at best. We were afraid and slept little with people in the parking outside our door. The room had an odor, filthy bathroom floor and generally shabby furnishings. The only thing positive was the rate, which should have been a Big Clue. Canceled the second night and left the area. Had we arrived earlier in the evening, we would have cancelled that first night as well. In the morning, there were men sitting on and around our vehicle. Couldn’t wait to get out of there.
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We regret to hear about the safety concerns, room condition, and overall discomfort during your stay. Your comments regarding the area, cleanliness, and furnishings will be reviewed closely with management to address these issues. We appreciate your input as it helps us work toward improvements.Sincerely, Hotel Manager
3.0分
其他
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It was cool because I had key points. For $127 a night they could use an upgrade the first room smelled like mold. They did switch me to an alternate room. There was a broken plastic piece sitting on the bathroom counter. T
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酒店回复: Dear guest,Thank you for your feedback. While we’re glad our staff was able to relocate you, the odor and broken item you encountered are unacceptable and are being addressed with our team immediately. We also recognize the need for upgrades—our rooms are in the process of being updated, though it is a gradual process. Your comments are taken seriously, and corrective steps are being implemented.
5.0分
其他
Staff was excellent, bed very comfortable. But why do housekeepers miss so much stuff in the bathroom??? Floor was dirty especially behind the door
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad you enjoyed our excellent staff and comfortable beds. We apologize for the missed cleaning in the bathroom and will address this with our housekeeping team to ensure better thoroughness in the future.Sincerely, Hotel Manager
1.0分
其他
Terrible stay. Sheets were filthy but did not see until late at night. Hair dryer did not work. Room was filthy. Still expected to pay full price. Don’t do it!
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. Your comments regarding room cleanliness, linens, and in-room amenities have been documented and shared with our management team for review. Maintaining a clean, comfortable, and fully equipped environment is a top priority, and insights like yours help identify areas that require attention and improvement. Guest feedback plays a vital role in guiding operational standards and enhancing the overall experience for future travelers, and we appreciate you taking the time to provide these observations.Sincerely, Hotel Manager.
非常安静舒适的地方。我在这里住了快一周了,房间很干净,环境很安静,没有遇到任何麻烦,住得很舒服。这里的员工也很棒。如果你来南卡罗来纳州的列克星敦,需要找酒店,我强烈推荐这家。和周边其他酒店相比,他们的价格也很公道。
房间很普通,但考虑到价格也在意料之中。早餐很糟糕。最差的是入口位置,没有指示牌,就在通往高速公路的快速车道旁边。
干净的酒店
酒店很干净。我的房间又大又干净,床很舒服。我把工具留在了卡车里,没有人乱动它们。
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The room did not smell clean, the laundry facilities were a little dated and there were people talking quite loudly early in the morning - they could have been guests or hotel employees.
Area is sketchy at best. We were afraid and slept little with people in the parking outside our door. The room had an odor, filthy bathroom floor and generally shabby furnishings. The only thing positive was the rate, which should have been a Big Clue. Canceled the second night and left the area. Had we arrived earlier in the evening, we would have cancelled that first night as well. In the morning, there were men sitting on and around our vehicle. Couldn’t wait to get out of there.
It was cool because I had key points. For $127 a night they could use an upgrade the first room smelled like mold. They did switch me to an alternate room. There was a broken plastic piece sitting on the bathroom counter. T
Staff was excellent, bed very comfortable. But why do housekeepers miss so much stuff in the bathroom??? Floor was dirty especially behind the door
Terrible stay. Sheets were filthy but did not see until late at night. Hair dryer did not work. Room was filthy. Still expected to pay full price. Don’t do it!