酒店回复: Hello Ashley,Thank you for sharing your feedback regarding the cleanliness of your stay. We take pride in maintaining high standards, and I am sorry to hear that we did not meet your expectations in this area. Your comments will be shared with the appropriate team for review as we continually strive to improve our services. We appreciate your input and hope you will consider staying with us again in the future.
2.0分
其他
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Pool was closed. No problem with that. A/C kept the room cool. The bathroom was not acceptable. We found hair in the tub and on the toilet. Used bar of soap above the shower rod. The front desk clerk was not friendly at all. Glad it was only for one night. Days Inn has gone down greatly. It was once my go to place to stay. I’ve been to a couple recently and they are bad now.
2.0分
其他
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Gross
Shower turns off and intermittently. At random. Walking from shower to bedroom to get dressed left black feet. Whol room smells like smoke even though. NOn smoking
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酒店回复: Hello Ashley,Thank you for your feedback regarding your recent stay. We understand your concerns about the shower and other issues you experienced. Your comments are valuable to us, and we take them seriously as they help us improve our guest experience. We encourage you to reach out to management to share your insights directly. We appreciate you taking the time to provide this information.
1.0分
其他
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Do NOT stay here!!
Cigarette holes everywhere and broken door that would not close! I checked out at 11pm and left instead of staying b/c I didn’t feel safe nor clean.
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酒店回复: Hello John,We appreciate your feedback regarding your recent stay. Cleanliness and safety are top priorities for us, and we take your comments seriously. Your experience is valuable in helping us maintain our standards. We encourage you to reach out to management directly to discuss your concerns further. Thank you for sharing your thoughts.
3.0分
朋友出游
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The staff was super friendly. Unfortunately, this place is pretty much a dump. This building has seen better days, but the bed was clean and comfy. The bathroom felt suspect, possibly black mold on the ceiling. There was also a local ********* smoking crack in the staircase when I walked outside to my car at 4am. All in all, I got some rest for the nights I was there, so it served its purpose.
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酒店回复: Hello kylie, Thank you for sharing your feedback. We appreciate your kind words about our staff and are glad to hear you found the bed comfortable. Your observations regarding the facility's condition are important to us as we continually strive to improve. We encourage you to reach out to our management team directly to discuss your concerns further. We hope to have the opportunity to provide you with a better experience in the future.
1.0分
情侣出游
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I was late for my check in due to driving 14 hours to get there. They never called me to tell me that they were canceling my reservation. I ended up having to pay double to re-register and have a place to stay. When we got our key card and were finally going to our room, there was someone sleeping in our room!! I was so scared and we absolutely scared the person sleeping in our room. We went to the front desk and the person nonchalantly said oh the room must be double booked. I was livid and demanded my money back. I felt so bad for the person that was already sleeping in the room. We scared him to death coming in his room in the middle of the night. What if he thought he was getting robbed and attacked us or worse yet shot at us? So unbelievably unsafe. They should be reported and shut down. The rooms look nothing like the pictures online and ******* should take them down. I never did receive my refund. I’m still hopeful that I’ll get it! The hotel or shall I say the motel said that ******* would be the one that had to issued the refund. This is absolutely a terrible place. You should spend the extra, but will actually save you money in the long run, on an Airbnb. I’m disappointed in ******* and never go to this hotel.
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酒店回复: Hello Jill,Thank you for sharing your experience. We understand how distressing it must have been to encounter such significant issues during your stay, especially after a long drive. Guest safety and comfort are our top priorities, and your feedback highlights areas where we can improve our communication and processes. While we cannot address specific concerns directly, we appreciate your input as it helps us to enhance future guest experiences. Your comments regarding online representations will be taken into consideration.
1.0分
其他
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Our stay wasn’t pleasant nor comfortable, the property was filthy, the rooms weren’t sanitized, our Latch on the door was broken, the chair in the room should have been casted out for trash, the hotel needs a renovation. You can’t do a facelift on a damaged property, the guest were loud and noisy until the wee hrs. in the morning, our stay was unpleasant, We would never recommend anyone to stay there, I expected your character of the hotel to align with it’s location,LWC
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酒店回复: Hello Linda,Thank you for sharing your feedback regarding your recent stay. We appreciate your insights and take all guest comments seriously. The concerns you raised about cleanliness, maintenance, and noise have been noted, and we will continue to work towards enhancing our guest experience. We understand your disappointment and hope that you might consider giving us another chance in the future to demonstrate our commitment to improvement.
我希望他们能更友善一些，而且酒店能有更多像我这样的家庭友好型客人。
房间有异味，还有蟑螂，再也不会住这里了。
糟糕的酒店，又脏又臭
糟糕的清洁
Pool was closed. No problem with that. A/C kept the room cool. The bathroom was not acceptable. We found hair in the tub and on the toilet. Used bar of soap above the shower rod. The front desk clerk was not friendly at all. Glad it was only for one night. Days Inn has gone down greatly. It was once my go to place to stay. I’ve been to a couple recently and they are bad now.
Gross
Shower turns off and intermittently. At random. Walking from shower to bedroom to get dressed left black feet. Whol room smells like smoke even though. NOn smoking
Do NOT stay here!!
Cigarette holes everywhere and broken door that would not close! I checked out at 11pm and left instead of staying b/c I didn’t feel safe nor clean.
The staff was super friendly. Unfortunately, this place is pretty much a dump. This building has seen better days, but the bed was clean and comfy. The bathroom felt suspect, possibly black mold on the ceiling. There was also a local ********* smoking crack in the staircase when I walked outside to my car at 4am. All in all, I got some rest for the nights I was there, so it served its purpose.
I was late for my check in due to driving 14 hours to get there. They never called me to tell me that they were canceling my reservation. I ended up having to pay double to re-register and have a place to stay. When we got our key card and were finally going to our room, there was someone sleeping in our room!! I was so scared and we absolutely scared the person sleeping in our room. We went to the front desk and the person nonchalantly said oh the room must be double booked. I was livid and demanded my money back. I felt so bad for the person that was already sleeping in the room. We scared him to death coming in his room in the middle of the night. What if he thought he was getting robbed and attacked us or worse yet shot at us? So unbelievably unsafe. They should be reported and shut down. The rooms look nothing like the pictures online and ******* should take them down. I never did receive my refund. I’m still hopeful that I’ll get it! The hotel or shall I say the motel said that ******* would be the one that had to issued the refund. This is absolutely a terrible place. You should spend the extra, but will actually save you money in the long run, on an Airbnb. I’m disappointed in ******* and never go to this hotel.
Our stay wasn’t pleasant nor comfortable, the property was filthy, the rooms weren’t sanitized, our Latch on the door was broken, the chair in the room should have been casted out for trash, the hotel needs a renovation. You can’t do a facelift on a damaged property, the guest were loud and noisy until the wee hrs. in the morning, our stay was unpleasant, We would never recommend anyone to stay there, I expected your character of the hotel to align with it’s location,LWC