酒店回复: Dear Isabelle,Thank you for your feedback. We're glad to hear you found the property recently renovated, clean, and comfortable. However, we understand your concern regarding the large gap between the door and floor it’s important that guests feel secure and have sufficient privacy. Your observation is appreciated and will help us continue refining the guest experience. We value your stay and hope to have the opportunity to welcome you back with a more seamless and comfortable visit next time.Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方:Google
午餐时没有足够的空间可以坐。
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酒店回复: Dear Genevieve,Thank you for your feedback. We apologize for the limited seating available during lunch. We understand how important a comfortable dining area is and will review our setup to better accommodate guest needs during peak times. Your comments are appreciated and will help us improve the overall experience.Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方:Google
美好的
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酒店回复: Dear Leanne,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager
4.0分
家庭亲子
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The front desk clerk was pleasant and friendly. We were having trouble getting the tv to work and she came to our room and figured out the issue and got it working. We appreciated her help.
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酒店回复: Dear Anita,Thank you for sharing your experience! We’re so glad to hear that our front desk clerk was able to assist you with the TV issue and provide helpful service. We take pride in offering friendly and attentive support to our guests. We appreciate your feedback and look forward to welcoming you again for another pleasant stay!Sincerely, Hotel Manager
3.0分
商务出差
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Don’t shower last. No hot or even luke warm water late in the evening. Not ideal after a long dirty work day. Very disappointing. Also the waffle maker was broken which was the only perk to that breakfast.
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酒店回复: Dear Darek,Thank you for sharing your feedback. We regret the inconvenience you faced with the hot water and breakfast equipment. Your comments have been noted and shared with our maintenance and kitchen teams to ensure these issues are addressed promptly. We appreciate your understanding and value your input as it helps us improve our guest experience. We hope your next stay will reflect the improvements we are working toward.Sincerely, Hotel Manager
2.0分
家庭亲子
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I think they need to get their fly infestation under control, I spent most of the night killing flies, no idea where they were coming from and the beds were super uncomfortable.
Breakfast was generic nothing special.
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酒店回复: Dear Stephanie,We regret to hear about the fly issue and the discomfort you experienced with the beds. Cleanliness, pest control, and guest comfort are priorities, and your feedback highlights areas that require immediate attention. We also take note of your comments regarding breakfast variety. Your perspective will be shared with our management and housekeeping teams to ensure corrective steps are taken.Sincerely, Hotel Manager
4.0分
情侣出游
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I found this property just fine , all was good inside , breakfast on par . If I had to find fault it would be the drive in to the motels new parking lot , the approach had huge pot holes . Not the fault of the motels but still difficult.
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酒店回复: Dear William,Thank you for your kind feedback! We are glad to hear that you found the property comfortable, the interiors well maintained, and breakfast on par with expectations. Your note regarding the parking lot approach is appreciated, and while it is outside the hotel’s direct control, we understand the inconvenience it may cause. We are pleased that this did not take away from your overall positive experience. Your feedback is valuable, and we look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager
5.0分
其他
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I was having a medical issue when we arrived, and the staff were very kind and moved us into a special room on the ground floor for those with mobility issues. Overall everyone has been very kind and helpful. Also the rooms are very clean and well maintained.
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酒店回复: Dear George,Thank you for your wonderful review. We are glad our staff was able to assist you during your arrival and provide a ground floor room to make things easier. It is heartening to know that you experienced kindness and helpfulness from our team throughout your stay. We are also pleased you found the rooms to be clean and well maintained. Your kind words encourage us to continue offering thoughtful service and comfortable accommodations. We look forward to welcoming you again for another pleasant staySincerely, Hotel Manager
5.0分
其他
Room was very clean, pillows were nice and the bed was perfect for me. Over all great experience
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酒店回复: Dear John,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed the very clean room, comfortable pillows, and a bed that was just right for you. It is great to know that these details helped create such a positive experience. Providing comfort and cleanliness is always our goal, and we are glad your stay reflected that. We look forward to welcoming you back for another enjoyable and relaxing visit.Sincerely, Hotel Manager
宾馆位于1号公路出口旁,有餐馆及酒吧,还有加油站。房间够大,宽敞明亮,设施齐全,卫生干净。美式早餐美味可口,有酸奶和香蕉、苹果2种水果,这是其他同类宾馆所没有的。但没有电梯,搬大件行李吃力,马桶盖不稳固。
最近经过装修,舒适、干净,但是我们可以看到之前铺有地毯,因为门和地板之间的空间很大……缺乏隐私。
午餐时没有足够的空间可以坐。
美好的
The front desk clerk was pleasant and friendly. We were having trouble getting the tv to work and she came to our room and figured out the issue and got it working. We appreciated her help.
Don’t shower last. No hot or even luke warm water late in the evening. Not ideal after a long dirty work day. Very disappointing. Also the waffle maker was broken which was the only perk to that breakfast.
I think they need to get their fly infestation under control, I spent most of the night killing flies, no idea where they were coming from and the beds were super uncomfortable.
Breakfast was generic nothing special.
I found this property just fine , all was good inside , breakfast on par . If I had to find fault it would be the drive in to the motels new parking lot , the approach had huge pot holes . Not the fault of the motels but still difficult.
I was having a medical issue when we arrived, and the staff were very kind and moved us into a special room on the ground floor for those with mobility issues. Overall everyone has been very kind and helpful. Also the rooms are very clean and well maintained.
Room was very clean, pillows were nice and the bed was perfect for me. Over all great experience