Breakfast was minimal, would have been ok if they had real butter ☹️. Restrooms were out of order in the lobby. Good thing we didn’t have to go after breakfast!! Room was clean and comfortable. Definitely needs a new couch!
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酒店回复: Hello Jen,Thank you for sharing your feedback. We're glad to hear you found your room clean and comfortable. Your comments regarding the breakfast offerings and the restroom conditions will be taken into consideration for future improvements. We appreciate your insights on the couch as well; they help us in evaluating our guests' needs. We hope you consider staying with us again in the future for an even better experience.
4.0分
其他
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Front staff friendly. Check in was quick. Room was clean and comfortable. Shower drain ran slow, I advised front desk before leaving hotel for the day, it was fixed upon my return.
Breakfast was ok. I was leaving out quickly but I didn't see any eggs or meat. I only saw a waffle maker, variety of juices, fruits, cereals and breads.
Overall I would definitely stay again. Very clean, quiet and next to pizza hut and McDonald's along with other eateries.
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酒店回复: Hello Lisa,Thank you for taking the time to share your experience. We’re glad to hear that you enjoyed the friendly service and found your room comfortable and clean. Your feedback regarding breakfast options is appreciated, and we always strive to enhance our offerings. We look forward to welcoming you back on your next visit, where you can enjoy more of what we have to offer in the area and experience another comfortable stay.
3.0分
其他
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Dated and needs a deep clean
The beds were comfortable, but the sheets had stains and there was dust along the baseboards, on the outlet covers, and in the corners of the bathroom. It wasn’t bad enough for me to change rooms, but I wouldn’t stay again. Breakfast was very limited.
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酒店回复: Dear Guest, Thank you for sharing your feedback. We're glad to hear that you found the beds comfortable. However, we apologize for any inconveniences you experienced with cleanliness and breakfast options. Your comments are valuable and will be shared with the team as we continually strive to enhance our guest experience. We appreciate your insights and hope you will consider us again in the future.
2.0分
朋友出游
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Very welcoming and polite staff. But the rest was a disappointment. Meager breakfast. No blankets on the beds and had I to go fetch them from the front desk myself because they are short staffed. The halls and room need a serious up lift and they shouldn’t charge that much in Tarboro for a less than quality stay.
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酒店回复: Hello laura, Thank you for your feedback regarding your recent stay. We're glad to hear that you found our staff welcoming and polite. We appreciate your comments about the breakfast, room conditions, and service, as they will help us identify areas for improvement. Guest experiences are important to us, and your insights will be shared with the management team for consideration. We hope you will consider staying with us again in the future.
3.0分
其他
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My initial contact with the representative that answered the phone before I arrived to let the hotel know I would be a late arrival, she was awesome . Check in was lack luster but i was provided a few toiletries that Id forgot at home. Elevator had sticky liquid and food on the floor, the room smelled faintly of smoke, the mirror was severely streaked and cloudy, the sheets and "comforter" were super thin, the nightstand handle was also sticky, little specks of dirty on the wall and curtains, my top covered was stained. The rooms need a very deep clean and revamp.
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酒店回复: Hello Alexia, Thank you for your feedback regarding your recent stay. We appreciate your kind words about our phone representative and will share your praise with our team. Your comments about the cleanliness and condition of the room have been noted and will be addressed with the appropriate departments for consideration in our ongoing efforts to enhance guest experiences. We hope you will give us another opportunity in the future to provide you with a stay that exceeds your expectations.
3.0分
商务出差
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Nothing terrible but very dated and not as clean as it could be. There were splatters of toothpaste on the bathroom mirror from previous guests which is telling, etc; but I didn't have high expectations for the property. Just needed a place to stay for one night.
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酒店回复: Hello Melanie Blake,Thank you for your feedback. We appreciate your insights regarding the cleanliness and maintenance of your room. Your comments help us identify areas for improvement, and we will ensure they are communicated to the appropriate team. We hope that the rest of your stay met your needs and that you had a safe journey.
3.0分
其他
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Ok, but needs updates.
The property could use some updating. Also, both restrooms in the lobby were out of order and the ice machine must leak since there is a towel on the floor in front of it.
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酒店回复: Dear Guest,Thank you for sharing your thoughts regarding your recent stay. We appreciate your feedback about the condition of the property and facility maintenance, as it helps us prioritize our updates and repairs. Your comments regarding the restrooms and ice machine will be relayed to our management team for consideration. We hope to welcome you back in the future for an improved experience.
3.0分
商务出差
People were hanging out in the parking lot talking loud, smoking, and drinking.
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酒店回复: Hello Alicia, Thank you for sharing your feedback. We understand that a peaceful environment is essential for a comfortable stay. Your concerns about noise and other disturbances will be shared with the relevant team to ensure that we maintain an inviting atmosphere for all our guests. We appreciate you bringing this to our attention and hope to provide you with a better experience in the future.
4.0分
家庭亲子
Staff very friendly and helpful. Would be nice to have eggs available for breakfast.
5.0分
家庭亲子
It was quiet and clean! Staff was excellent!
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酒店回复: Hello Susan, Thank you for your kind words about our clean and quiet environment, as well as our staff. We’re delighted to hear that you had a pleasant experience. Your feedback is invaluable and motivates us to continue providing excellent service to our guests. We hope to welcome you back in the future!
Breakfast was minimal, would have been ok if they had real butter ☹️. Restrooms were out of order in the lobby. Good thing we didn’t have to go after breakfast!! Room was clean and comfortable. Definitely needs a new couch!
Front staff friendly. Check in was quick. Room was clean and comfortable. Shower drain ran slow, I advised front desk before leaving hotel for the day, it was fixed upon my return.
Breakfast was ok. I was leaving out quickly but I didn't see any eggs or meat. I only saw a waffle maker, variety of juices, fruits, cereals and breads.
Overall I would definitely stay again. Very clean, quiet and next to pizza hut and McDonald's along with other eateries.
Dated and needs a deep clean
The beds were comfortable, but the sheets had stains and there was dust along the baseboards, on the outlet covers, and in the corners of the bathroom. It wasn’t bad enough for me to change rooms, but I wouldn’t stay again. Breakfast was very limited.
Very welcoming and polite staff. But the rest was a disappointment. Meager breakfast. No blankets on the beds and had I to go fetch them from the front desk myself because they are short staffed. The halls and room need a serious up lift and they shouldn’t charge that much in Tarboro for a less than quality stay.
My initial contact with the representative that answered the phone before I arrived to let the hotel know I would be a late arrival, she was awesome . Check in was lack luster but i was provided a few toiletries that Id forgot at home. Elevator had sticky liquid and food on the floor, the room smelled faintly of smoke, the mirror was severely streaked and cloudy, the sheets and "comforter" were super thin, the nightstand handle was also sticky, little specks of dirty on the wall and curtains, my top covered was stained. The rooms need a very deep clean and revamp.
Nothing terrible but very dated and not as clean as it could be. There were splatters of toothpaste on the bathroom mirror from previous guests which is telling, etc; but I didn't have high expectations for the property. Just needed a place to stay for one night.
Ok, but needs updates.
The property could use some updating. Also, both restrooms in the lobby were out of order and the ice machine must leak since there is a towel on the floor in front of it.
People were hanging out in the parking lot talking loud, smoking, and drinking.
Staff very friendly and helpful. Would be nice to have eggs available for breakfast.
It was quiet and clean! Staff was excellent!