酒店回复: Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel. Your feedback is very important to us and will be used and shared with the staff, management, as well as our hotels owners. We can assure you that we will use this information to do everything possible in creating an enjoyable experience for each of our guests. Thank you again for your time. We hope to see you again very soon!
4.0分
情侣出游
原文
翻译提供方：Google
高速公路噪音很大。
没有网络。
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酒店回复: Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel. We very much appreciate you being our guest, and truly value your feedback. We will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we continuously strive to improve the quality of our services to provide an exceptional experience for all our guests.We appreciate your loyalty and look forward to your next visit!michelle
酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Raphine - Lexington near I-81 and I-64. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Michelle Fiorvante Comfort Inn & Suites Raphine - Lexington near I-81 and I-64
3.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: thank you for choosing the comfort inn and suites.Your feedback is very important to us on improving our customer experience.
4.0分
其他
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Comfortable, QUIET, good lighting in parking lot, breakfast was as expectant.
BUT the one hiccup was the bathroom door was sooooooo squeaky!!!!!! Still give it 4/5
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酒店回复: Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel. We very much appreciate you being our guest, and truly value your feedback. We will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we continuously strive to improve the quality of our services to provide an exceptional experience for all our guests. Thank you for such a wonderful review. We are very much delighted you enjoyed your stay with us. We appreciate your loyalty and look forward to your next visit!
5.0分
其他
The front desk was wonderful. We had a very late check in (around 10:30 pm). I believe her name was Shona. She was marvelous
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酒店回复: Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel. We very much appreciate you being our guest, and truly value your feedback. We will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we continuously strive to improve the quality of our services to provide an exceptional experience for all our guests.We appreciate your loyalty and look forward to your next visit!michelle
2.0分
其他
The breakfast was not that great
Not much to choose from
And there is no milk for the cereal
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Raphine - Lexington near I-81 and I-64. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Michelle FiorvanteComfort Inn & Suites Raphine - Lexington near I-81 and I-64
3.0分
其他
Was just okay in a pinch for someplace quick to be stay overnight- staff unorganized, beds not really comfortable
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酒店回复: Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel. We very much appreciate you being our guest, and truly value your feedback. We will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we continuously strive to improve the quality of our services to provide an exceptional experience for all our guests.We appreciate your loyalty and look forward to your next visit!michelle
2.0分
其他
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The front desk person at check in was very nice. However, when my wifi didn’t work, she just gave me the phone number for the internet service provider. Also had some sketchy stains on my sheets and the shower was lukewarm at best.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Raphine - Lexington near I-81 and I-64. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Michelle Fiorvante Comfort Inn & Suites Raphine - Lexington near I-81 and I-64
方便快捷
高速公路噪音很大。
没有网络。
23 年 10 月 30 日星期一，前台无人，每个人都被锁在门外，没有早餐，没有服务。我们等了三个小时才有人来给我们开门。
不
好的
Comfortable, QUIET, good lighting in parking lot, breakfast was as expectant.
BUT the one hiccup was the bathroom door was sooooooo squeaky!!!!!! Still give it 4/5
The front desk was wonderful. We had a very late check in (around 10:30 pm). I believe her name was Shona. She was marvelous
The breakfast was not that great
Not much to choose from
And there is no milk for the cereal
Was just okay in a pinch for someplace quick to be stay overnight- staff unorganized, beds not really comfortable
The front desk person at check in was very nice. However, when my wifi didn’t work, she just gave me the phone number for the internet service provider. Also had some sketchy stains on my sheets and the shower was lukewarm at best.