We were part of a busload of cruisers who had just been picked up at the Lewiston airport at noon. A huge group of cruisers had just checked out of the hotel, so of course rooms weren't ready yet, and there were only 2 people trying to check in our long line. But we left our luggage, walked to a nearby restaurant for a delicious lunch, and enjoyed the beautiful weather while strolling through little Granite Lake Park. The Nez Perce Tourism center is across from the hotel's parking lot and we chatted with the staffer. A short walk to Walmart to stock up on a few things for our cruise, and back to the hotel. Our room had a lovely balcony overlooking the river and our cruise ship. Beds were comfy and everything was clean and fresh. Had dessert at the Quay restaurant in the hotel because we were still full from lunch. Toasted the sunset from the deck. Would definitely stay here again.
5.0分
家庭亲子
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This hotel is older but renovated. It is 1/2 mile from the main road making it quiet with a nice view of and direct access to the river walking trail. It also has a nice inside and outside bar / restaurant area overlooking the river and close proximity to shopping. other restaurants and a golf driving range. We also experienced a clean room, friendly, helpful staff and thought the prices were very reasonable compared to some other places in the area.
5.0分
其他
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The room we got was a suite. It had a sitting room with one tv, large bathroom and two queen beds. The pillows were comfy and the second tv was great in the late evening. Staff was awesome. The restaurant, Quay, had provided excellent service. Food was awesome, the pasta dishes were huge, breakfast was tasty and filling.
2.0分
情侣出游
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Not worth the high price. This property is old and worn out. It is not nearly as nice as the photos make it appear. Our room was dated, dark and in serious need of maintenance. The pool and spa were in poor shape and dirty. The “river views” they feature are highly limited. Their listing says breakfast is included, but it is not. Only positive about this place is very pleasant staff.
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酒店回复: Hi Mark W, Thank you for staying at Holiday Inn Clarkston - Lewiston and sharing your experience. We appreciate you for choosing IHG® Hotels & Resorts as your travel partner. We strive to give excellent and impressive service to all our guests, and sorry for not exceeding your expectations. We understand how important a comfortable and restful environment is to our guests, and we will work with our staff to deliver an even better experience in the future. We take your feedback seriously and welcome the opportunity to serve you better. Sincerely, Crisel V. Case Manager IHG® Hotels & Resorts Service
3.0分
情侣出游
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This would've been higher rated if the room was cleaner. Mismatched furniture, trash on the floor and at edge of bed and in seat cushions. Screen door on patio hanging off track. Other than that, bed was comfortable, bathroom nice. Great view of river. Off the main road so no traffic noise.
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酒店回复: Dear Advisor4u1, Thank you for selecting our Holiday Inn Clarkston - Lewiston while visiting Clarkston and for providing feedback about your experience. It's a pleasure having you as our guest. I am truly sorry you did not experience an exemplary stay due to our room's cleanliness and maintenance. This is certainly below our usual high standard of service. Please be certain that I have noted and forwarded your feedback for the management to improve. In the middle of your experience, I am glad our room's comfort and the hotel's location were still appreciated. Please grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHG Hotels and Resorts Service
5.0分
情侣出游
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The bed is super comfy, the AC kept the room nice and cool. Love the lighted mirrors in the bathroom! They have an outdoor patio that you can enjoy dinner or cocktails with a view of the river. Outdoor pool and hot tub is also available. I would stay here again. Pet friendly but if your pet barks, please do not leave them unattended out of respect for other hotel guests.
5.0分
其他
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We stayed here to attend The NAIA World Series in Lewiston ID. This was a great location across the river in Clarkston. It is on The Snake River and has a beautiful view. Breakfast was included for My Wife and Me, and was really good. We also had drinks in the bar and the bartender was a nice lady. They had sports on the TV in the bar, which I like.
5.0分
情侣出游
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Room not only was clean and spacious but smelled great too. The bed was comfortable and great pillows. The shower water pressure was super. Definitely coming here again! By B the way we had breakfast and dinner at the hotel (Quay) and it was excellent.
5.0分
其他
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Quick one night stay, but it was easy and very clean. Area is safe ad convenient to anything you may want or need. It's not super close to the main drag that is US95, but still easy to find. I didn't do breakfast, as I had to rush put in the morning. It did look good though. Rooms were very clean and up-to-date. The accessibility of the hotel is great, but the room itself was very hard to maneuver within; it was doable with some extra effort.
3.0分
情侣出游
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We were in town for a wedding. We stayed 3 nights. This is a basic Holiday Inn that "gets you" when there is a River Cruise or a WSC Home Game. Unfortunately for us there were two cruises and a home game during our stay. We had been traveling for 13 hours and arrived at 4:20 to find our room not ready. Check in is at 3:00. They were able to find a room and we were appreciative of that. Apparently a River Cruise had all checked out that morning and the cleaning staff was behind. The room was clean and the beds were very comfortable. Our room overlooked the parking lot so nothing to look at, but we had a nice tree shading our balcony. The shower floor was extremely slick when it got wet. I ended up putting a towel on the shower floor while using it. This seems like a dangerous floor to have at this hotel with as many elderly people that we saw staying here. It is a fall hazard for sure. The toilet didn't flush well and the bathroom sink handles were installed backwards, annoying, but not a hazard. We got limited housekeeping the first day with just fresh towels, bed wasn't made and no trash pick up. The second day we got everything. We didn't eat at the restaurant. The patio looked nice. Our bill was $700+ for 3 nights.
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酒店回复: Hello, skd22 Thank you for bringing this to our attention. We are happy to see you opted for our Holiday Inn Clarkston - Lewiston for your stay. I apologize for the situation you described, and I have shared your sentiment with our management to ensure proper action is taken. We have a vocation in service and will do everything we can to ensure your satisfaction and enjoyment. Our team can't wait to host you again and show you all the improvements and changes based on your valuable feedback. We hope to see you soon! Alejandro G. Case Manager
We were part of a busload of cruisers who had just been picked up at the Lewiston airport at noon. A huge group of cruisers had just checked out of the hotel, so of course rooms weren't ready yet, and there were only 2 people trying to check in our long line. But we left our luggage, walked to a nearby restaurant for a delicious lunch, and enjoyed the beautiful weather while strolling through little Granite Lake Park. The Nez Perce Tourism center is across from the hotel's parking lot and we chatted with the staffer. A short walk to Walmart to stock up on a few things for our cruise, and back to the hotel. Our room had a lovely balcony overlooking the river and our cruise ship. Beds were comfy and everything was clean and fresh. Had dessert at the Quay restaurant in the hotel because we were still full from lunch. Toasted the sunset from the deck. Would definitely stay here again.
This hotel is older but renovated. It is 1/2 mile from the main road making it quiet with a nice view of and direct access to the river walking trail. It also has a nice inside and outside bar / restaurant area overlooking the river and close proximity to shopping. other restaurants and a golf driving range. We also experienced a clean room, friendly, helpful staff and thought the prices were very reasonable compared to some other places in the area.
The room we got was a suite. It had a sitting room with one tv, large bathroom and two queen beds. The pillows were comfy and the second tv was great in the late evening. Staff was awesome. The restaurant, Quay, had provided excellent service. Food was awesome, the pasta dishes were huge, breakfast was tasty and filling.
Not worth the high price. This property is old and worn out. It is not nearly as nice as the photos make it appear. Our room was dated, dark and in serious need of maintenance. The pool and spa were in poor shape and dirty. The “river views” they feature are highly limited. Their listing says breakfast is included, but it is not. Only positive about this place is very pleasant staff.
This would've been higher rated if the room was cleaner. Mismatched furniture, trash on the floor and at edge of bed and in seat cushions. Screen door on patio hanging off track. Other than that, bed was comfortable, bathroom nice. Great view of river. Off the main road so no traffic noise.
The bed is super comfy, the AC kept the room nice and cool. Love the lighted mirrors in the bathroom! They have an outdoor patio that you can enjoy dinner or cocktails with a view of the river. Outdoor pool and hot tub is also available. I would stay here again. Pet friendly but if your pet barks, please do not leave them unattended out of respect for other hotel guests.
We stayed here to attend The NAIA World Series in Lewiston ID. This was a great location across the river in Clarkston. It is on The Snake River and has a beautiful view. Breakfast was included for My Wife and Me, and was really good. We also had drinks in the bar and the bartender was a nice lady. They had sports on the TV in the bar, which I like.
Room not only was clean and spacious but smelled great too. The bed was comfortable and great pillows. The shower water pressure was super. Definitely coming here again! By B the way we had breakfast and dinner at the hotel (Quay) and it was excellent.
Quick one night stay, but it was easy and very clean. Area is safe ad convenient to anything you may want or need. It's not super close to the main drag that is US95, but still easy to find. I didn't do breakfast, as I had to rush put in the morning. It did look good though. Rooms were very clean and up-to-date. The accessibility of the hotel is great, but the room itself was very hard to maneuver within; it was doable with some extra effort.
We were in town for a wedding. We stayed 3 nights. This is a basic Holiday Inn that "gets you" when there is a River Cruise or a WSC Home Game. Unfortunately for us there were two cruises and a home game during our stay. We had been traveling for 13 hours and arrived at 4:20 to find our room not ready. Check in is at 3:00. They were able to find a room and we were appreciative of that. Apparently a River Cruise had all checked out that morning and the cleaning staff was behind. The room was clean and the beds were very comfortable. Our room overlooked the parking lot so nothing to look at, but we had a nice tree shading our balcony. The shower floor was extremely slick when it got wet. I ended up putting a towel on the shower floor while using it. This seems like a dangerous floor to have at this hotel with as many elderly people that we saw staying here. It is a fall hazard for sure. The toilet didn't flush well and the bathroom sink handles were installed backwards, annoying, but not a hazard. We got limited housekeeping the first day with just fresh towels, bed wasn't made and no trash pick up. The second day we got everything. We didn't eat at the restaurant. The patio looked nice. Our bill was $700+ for 3 nights.