Daughter’s room had sticky bathroom floor. Ours had paper torn off and mold under. They fixed the ceiling in our bedroom but did not cover the walls when sprayed the ceiling. Only one coffee packet in bathroom for 2 people so we shared a cup. Other things I will not go into.
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酒店回复: Dear Guest,We sincerely apologize for the issues you encountered during your stay. It’s concerning to hear about the cleanliness and maintenance problems you described, and this is certainly not the standard we aim to provide. We will address them promptly with our team to ensure improvements. We truly value your feedback and hope you’ll consider staying with us again in the future for a much better experience.Sincerely, Hotel Manager
3.0分
其他
Needs Remodeled
Rooms are in need of being repaired and updated. Our ceiling was peeling in places and the toilet seat was loose, just to name a few items.
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酒店回复: Dear Robert,Thank you for sharing your feedback. We apologize for the issues you experienced with the room during your stay. It’s clear that the condition of the room did not meet our usual standards, and we appreciate you bringing this to our attention. We will make sure to address these concerns with our maintenance team to ensure the necessary repairs are made. We hope you’ll consider staying with us again in the future, and we’ll do our best to provide a much more comfortable experience.Sincerely, Hotel Manager
4.0分
其他
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It’s decent and would stay again. Great staff!
It is showing its age. Small holes in walls where pictures used to be and areas where carpet looks thin or areas that wallpaper is slightly peeling. It was clean and bed was comfortable enough. We would stay again especially for concerts.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We're glad to hear that you found the room clean and the bed comfortable. We also appreciate you pointing out areas in need of attention, and we will work on addressing the wear and tear you've mentioned. It's great to know that the location works well for your concert visits, and we look forward to welcoming you back for another stay. Your feedback is valuable as we continue to improve our guest experience!Sincerely, Hotel Manager
5.0分
其他
Close to where we were going with easy access to where we were going in the area and equally quick access to highway home.
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酒店回复: Dear REXFORD,Thank you for your review. We're thrilled to hear that our location was convenient for your plans, with easy access to both your destination and the highway for your journey home. We hope to welcome you back soon for another seamless stay.Sincerely, Hotel Manager
2.0分
家庭亲子
I like that it was close to the venue. But wish they had more of a selection for the continental breakfast.
1.0分
情侣出游
Checked in on friday no cable checked out on Sunday still no cable plus huge spider crawling up our wall
1.0分
其他
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Pulling up to this place was a nightmare. They had only a few cars in the parking lot. There was damage all over the building. Holes in the screens on the windows. The front door to the lobby was so blacked out you couldn’t see inside. Absolutely no markings on the hotel to indicate it’s a hotel. It was dirty and absolutely terrifying looking during the DAY. In no way would we be okay going back to it at night. We had to book another hotel 30 minutes away because we were genuinely scared. I can’t even imagine what the inside looked like but from the other reviews absolutely disgusting. Had no other options in town but would never stay there or step foot in the hotel.
4.0分
其他
Pleasant area, conveniently near highway and town.
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酒店回复: Dear Susan,Thank you for your positive feedback. We’re glad to hear you enjoyed the pleasant area and found our location convenient, with easy access to both the highway and the town. We hope to welcome you back for another great stay.Sincerely, Hotel Manager
3.0分
其他
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The 2nd floor ice maker didn’t work. The microphone didn't work. There were no USB receptacles for charging phone.
酒店需要翻新和升级。Kim 的服务很棒，睡得很好，房间也很干净。
Moldy bathroom
Daughter’s room had sticky bathroom floor. Ours had paper torn off and mold under. They fixed the ceiling in our bedroom but did not cover the walls when sprayed the ceiling. Only one coffee packet in bathroom for 2 people so we shared a cup. Other things I will not go into.
Needs Remodeled
Rooms are in need of being repaired and updated. Our ceiling was peeling in places and the toilet seat was loose, just to name a few items.
It’s decent and would stay again. Great staff!
It is showing its age. Small holes in walls where pictures used to be and areas where carpet looks thin or areas that wallpaper is slightly peeling. It was clean and bed was comfortable enough. We would stay again especially for concerts.
Close to where we were going with easy access to where we were going in the area and equally quick access to highway home.
I like that it was close to the venue. But wish they had more of a selection for the continental breakfast.
Checked in on friday no cable checked out on Sunday still no cable plus huge spider crawling up our wall
Pulling up to this place was a nightmare. They had only a few cars in the parking lot. There was damage all over the building. Holes in the screens on the windows. The front door to the lobby was so blacked out you couldn’t see inside. Absolutely no markings on the hotel to indicate it’s a hotel. It was dirty and absolutely terrifying looking during the DAY. In no way would we be okay going back to it at night. We had to book another hotel 30 minutes away because we were genuinely scared. I can’t even imagine what the inside looked like but from the other reviews absolutely disgusting. Had no other options in town but would never stay there or step foot in the hotel.
Pleasant area, conveniently near highway and town.
The 2nd floor ice maker didn’t work. The microphone didn't work. There were no USB receptacles for charging phone.
The staff were nice.
The breakfast was good.