We needed a budget-friendly hotel for 1 night on a road trip and this hotel was perfect for that- staff was kind and helpful, room was everything we needed.
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酒店回复: Thank you for staying with us over the Thanksgiving weekend. I am glad to hear that we met your expectations. We hope to see you again soon.Sincerely,Jason Hawkins
5.0分
家庭亲子
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Check in was quick, the room was clean and neat and had a nice smell. The pool area was nice and our granddaughters had a blast in the pool. The breakfast was excellent! Overall great stay.
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酒店回复: Thank you for staying with us at the Comfort Inn and Suites. We appreciate you choosing to stay with us and we appreciate your business. We wish you safe travels.
5.0分
其他
Clean, good breakfast, great staff. The iced lemon water in reception area was a small yet well appreciated plus.
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酒店回复: Good Evening. Thank you for your recent stay with us. We appreciate your feedback. I am glad that you enjoyed the lemon water. We do that nightly and our guests do enjoy it. We hope to see you again soon.
5.0分
其他
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We really enjoyed the jetted tub!
A dimmer light over it would’ve been nice.
We did need the man at the desk show us how to use it as there weren’t instructions. But we really enjoyed it after a long day of sightseeing.
The hotel was clean, staff very friendly especially the lady that does the breakfast. She was such a joy to talk to. The only thing that was off putting was the pool was through the dining room doors so the smell of chlorine was very strong while we were eating. Breakfast was a nice selection. I’m always about hotel waffles and there were 2 different flavor options.
We have stayed in a lot of hotels in the past few months and this was the BEST by far.
We will definitely stay here again!
4.0分
情侣出游
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The man who checked us in was very kind. The hostess at breakfast 2 days was very nice and the breakfast was a good breakfast.
The hot tub was way high on chlorine So I only used for very short time.
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酒店回复: Thank you for your feedback. I will share your comments with our staff. We appreciate you staying with us and hope you will stay again soon.
5.0分
其他
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Columbus Day weekend stay
There was plenty of parking and check-in was super easy. The room was immaculate and had more than enough amenities for a solo traveler. Breakfast selection was amazing and kept replenished throughout the breakfast window. I would definitely stay here again if visiting the area.
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酒店回复: Thank you for staying with us over the Columbus Day weekend. We appreciate your in-depth review of our hotel and noticing how hard our staff works. We feel we serve a great breakfast and we are happy that you enjoyed it.
2.0分
其他
Staff collected in groups smoking tobacco right outside the front door. I felt disrespected and unwelcome. Otherwise it’s four-plus stars
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酒店回复: Thank you for choosing to stay with us. I am not sure what staff was in groups but I will definitely address this. Thanks.
2.0分
家庭亲子
Property run down needs upgrade. Message light on and staff no help. Room service only every three days. AC very noisy.
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酒店回复: I am sorry your stay was less than great and your AC was noisy. I will get someone to check it but stating the property is run down, we were renovated two years and our reviews tell a different story.
3.0分
情侣出游
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The bathroom was dirty...tub bottom was really dirty and the toilet bowl looked like it hadn't been cleaned with cleaner. Towels were fresh but the shelves they were on really dusty. When I stepped into the tub a lot of dirt came off my feet which made me think floors were dirty. I've stayed here before, but next time??
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酒店回复: On behalf of all of us at the Comfort Inn and Suites, our apologies that your stay was not outstanding. We take a lot of pride in our cleanliness standards and have one of the highest cleanliness scores in our hotel chain and I am sorry that we failed to meet your expectations. We hope that you will give us another shot when in the Fremont area.
房间很宽敞，温度比较合适，美国的酒店一般都在比较安静的位置，周边有很多的快餐厅，还有沃尔玛超市可以买东西，很方便。
We needed a budget-friendly hotel for 1 night on a road trip and this hotel was perfect for that- staff was kind and helpful, room was everything we needed.
Check in was quick, the room was clean and neat and had a nice smell. The pool area was nice and our granddaughters had a blast in the pool. The breakfast was excellent! Overall great stay.
Clean, good breakfast, great staff. The iced lemon water in reception area was a small yet well appreciated plus.
We really enjoyed the jetted tub!
A dimmer light over it would’ve been nice.
We did need the man at the desk show us how to use it as there weren’t instructions. But we really enjoyed it after a long day of sightseeing.
The hotel was clean, staff very friendly especially the lady that does the breakfast. She was such a joy to talk to. The only thing that was off putting was the pool was through the dining room doors so the smell of chlorine was very strong while we were eating. Breakfast was a nice selection. I’m always about hotel waffles and there were 2 different flavor options.
We have stayed in a lot of hotels in the past few months and this was the BEST by far.
We will definitely stay here again!
The man who checked us in was very kind. The hostess at breakfast 2 days was very nice and the breakfast was a good breakfast.
The hot tub was way high on chlorine So I only used for very short time.
Columbus Day weekend stay
There was plenty of parking and check-in was super easy. The room was immaculate and had more than enough amenities for a solo traveler. Breakfast selection was amazing and kept replenished throughout the breakfast window. I would definitely stay here again if visiting the area.
Staff collected in groups smoking tobacco right outside the front door. I felt disrespected and unwelcome. Otherwise it’s four-plus stars
Property run down needs upgrade. Message light on and staff no help. Room service only every three days. AC very noisy.
The bathroom was dirty...tub bottom was really dirty and the toilet bowl looked like it hadn't been cleaned with cleaner. Towels were fresh but the shelves they were on really dusty. When I stepped into the tub a lot of dirt came off my feet which made me think floors were dirty. I've stayed here before, but next time??