Clean, good breakfast, great staff. The iced lemon water in reception area was a small yet well appreciated plus.
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酒店回复: Good Evening. Thank you for your recent stay with us. We appreciate your feedback. I am glad that you enjoyed the lemon water. We do that nightly and our guests do enjoy it. We hope to see you again soon.
5.0分
其他
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We really enjoyed the jetted tub!
A dimmer light over it would’ve been nice.
We did need the man at the desk show us how to use it as there weren’t instructions. But we really enjoyed it after a long day of sightseeing.
The hotel was clean, staff very friendly especially the lady that does the breakfast. She was such a joy to talk to. The only thing that was off putting was the pool was through the dining room doors so the smell of chlorine was very strong while we were eating. Breakfast was a nice selection. I’m always about hotel waffles and there were 2 different flavor options.
We have stayed in a lot of hotels in the past few months and this was the BEST by far.
We will definitely stay here again!
2.0分
其他
Staff collected in groups smoking tobacco right outside the front door. I felt disrespected and unwelcome. Otherwise it’s four-plus stars
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酒店回复: Thank you for choosing to stay with us. I am not sure what staff was in groups but I will definitely address this. Thanks.
2.0分
家庭亲子
Property run down needs upgrade. Message light on and staff no help. Room service only every three days. AC very noisy.
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酒店回复: I am sorry your stay was less than great and your AC was noisy. I will get someone to check it but stating the property is run down, we were renovated two years and our reviews tell a different story.
3.0分
情侣出游
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The bathroom was dirty...tub bottom was really dirty and the toilet bowl looked like it hadn't been cleaned with cleaner. Towels were fresh but the shelves they were on really dusty. When I stepped into the tub a lot of dirt came off my feet which made me think floors were dirty. I've stayed here before, but next time??
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酒店回复: On behalf of all of us at the Comfort Inn and Suites, our apologies that your stay was not outstanding. We take a lot of pride in our cleanliness standards and have one of the highest cleanliness scores in our hotel chain and I am sorry that we failed to meet your expectations. We hope that you will give us another shot when in the Fremont area.
5.0分
其他
This hotel is immaculate. I have stayed here twice and each time it is very clean. Great location
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酒店回复: I join our staff in thanking you for the kind words about your recent stay. It is great to see you have stayed here multiple times and each time you found your room to be immaculate. We look forward to giving you the same accommodations the next time you are in town.
5.0分
其他
Grateful stay
Our room was exceptionally clean and quiet. The staff was welcoming and friendly.
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酒店回复: Thank you for your comments about your recent stay. We have a great housekeeping staff here and I am happy to hear that your room was exceptionally clean and our staff was friendly. We appreciate you choosing to stay here and we hope to see you again soon.
5.0分
其他
The young lady when we checked out was wonderful; friendly, humorous, and pleasant.
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酒店回复: Thank you for the review of your stay with us. I am glad to hear that you enjoyed our staff. We hope to see you again soon.
2.0分
其他
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The pool was dirty, our white blankets had what looked like Cheeto dust on it (that came off with a napkin so clearly they weren’t washed), staff seemed inconvenienced by doing anything you needed.
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酒店回复: I am sorry to read that your stay was less than great. I will share your comments with the staff and I assure you that this is not a regular occurrence. We strive to be the cleanest hotel in our market. We hope that you will give us another try when you are in the Fremont area.
房间很宽敞，温度比较合适，美国的酒店一般都在比较安静的位置，周边有很多的快餐厅，还有沃尔玛超市可以买东西，很方便。
Clean, good breakfast, great staff. The iced lemon water in reception area was a small yet well appreciated plus.
We really enjoyed the jetted tub!
A dimmer light over it would’ve been nice.
We did need the man at the desk show us how to use it as there weren’t instructions. But we really enjoyed it after a long day of sightseeing.
The hotel was clean, staff very friendly especially the lady that does the breakfast. She was such a joy to talk to. The only thing that was off putting was the pool was through the dining room doors so the smell of chlorine was very strong while we were eating. Breakfast was a nice selection. I’m always about hotel waffles and there were 2 different flavor options.
We have stayed in a lot of hotels in the past few months and this was the BEST by far.
We will definitely stay here again!
Staff collected in groups smoking tobacco right outside the front door. I felt disrespected and unwelcome. Otherwise it’s four-plus stars
Property run down needs upgrade. Message light on and staff no help. Room service only every three days. AC very noisy.
The bathroom was dirty...tub bottom was really dirty and the toilet bowl looked like it hadn't been cleaned with cleaner. Towels were fresh but the shelves they were on really dusty. When I stepped into the tub a lot of dirt came off my feet which made me think floors were dirty. I've stayed here before, but next time??
This hotel is immaculate. I have stayed here twice and each time it is very clean. Great location
Grateful stay
Our room was exceptionally clean and quiet. The staff was welcoming and friendly.
The young lady when we checked out was wonderful; friendly, humorous, and pleasant.
The pool was dirty, our white blankets had what looked like Cheeto dust on it (that came off with a napkin so clearly they weren’t washed), staff seemed inconvenienced by doing anything you needed.