酒店回复: Dear Francisco,Thank you for your feedback. We are glad the hotel met your needs for a restful overnight stay during your trip. We hope to welcome you again whenever your travels bring you through the area.Sincerely, Hotel Manager
1.0分
其他
原文
翻译提供方：Google
他向我收取了*******的费用，酒店又向我收取了这样的费用？？？
展开
酒店回复: Dear Leonardo,We sincerely apologize for the billing confusion you experienced. This is certainly not the experience we want for our guests. We have noted your concerns and will investigate it entirely. Guest reviews are serious for us and thank you for your understanding. In any case, you are welcome to contact us directly.Sincerely, Hotel Management
5.0分
商务出差
原文
翻译提供方：Google
它的位置很好
展开
酒店回复: Dear Ronal,Thank you for highlighting our hotel's prime location! We're thrilled to hear that it added value to your stay. If there's anything else you loved or any suggestions you have, feel free to share. We look forward to hosting you again and providing another great experience.Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
好的
展开
酒店回复: Dear Velinda,Thank you for your positive rating! We're pleased to hear that your experience was satisfactory. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We value your feedback and look forward to the opportunity to host you again for an even better stay.Sincerely, Hotel Manager
4.0分
其他
Basic
Clean room. Blankets felt cheap. No coffee in the morning. No shampoo in the room. No hair dryer.
展开
酒店回复: Dear Guest,Thank you for sharing your experience. We are pleased to know that you found your room clean and comfortable. We regret the inconvenience caused by the limited in-room amenities and have shared your comments with our housekeeping team to ensure all essentials are restocked consistently. Your observations regarding the blankets and morning coffee have also been noted for review. We appreciate your feedback and look forward to providing an improved and more satisfying stay in the future.Sincerely, Hotel Manager
5.0分
商务出差
展开
I absolutely love the customer service. I love the housekeepers. I loved how clean it was. Safe and quiet. If I ever have to go back to a hotel I most definitely will choose here. The housekeepers make sure your straight every single morning and that’s what you call a1 service at a hotel. I loved every single moment of staying here thank yall
展开
酒店回复: Dear Destiny,Thank you for your wonderful 10 out of 10 review. We are delighted to know that you enjoyed the clean and comfortable environment, along with the safe and quiet atmosphere during your stay. It is especially rewarding to hear your appreciation for our housekeeping team and the consistent care they provided each morning. Your kind words about our customer service mean a great deal to us. We look forward to welcoming you back and providing another excellent experience in the future.Sincerely, Hotel Manager
5.0分
其他
Room was clean and comfortable and the front desk staffer was very helpful and accommodating!
展开
酒店回复: Dear LaWanda,Thank you for your kind feedback. We are delighted to hear that you found the room clean and comfortable, and that our front desk associate was helpful and accommodating. Providing both a welcoming environment and attentive service is always our goal. We truly appreciate your comments and look forward to hosting you again for another enjoyable stay.Sincerely, Hotel Manager
1.0分
其他
展开
Bugs don’t pay to stay—so why were they in my room
I really wanted to like this place, but unfortunately, it turned into a nightmare. Within minutes of settling in, I noticed bugs—and not just one. We’re talking multiple creepy crawlers that had clearly been making themselves at home. I immediately contacted the front desk, nothing was done to resolve the issue. I ended up sleeping with the lights on and left as early as I could.
Cleanliness should be the bare minimum, especially in a hotel. Until they get pest control involved and take cleanliness seriously, I won’t be returning—and I don’t recommend you stay here either.
4.0分
其他
if in Baton Rouge
probably my most comfortable stay of the four night trip. was overall very nice
展开
酒店回复: Dear Stephen,Thank you for your kind words and rating. We are happy to hear that your stay with us in Baton Rouge was the most comfortable of your trip. It is wonderful to know you enjoyed the overall experience and found it very nice. We appreciate your feedback and look forward to welcoming you back whenever your travels bring you to the area again.Sincerely, Hotel Manager
酒店很干净，但他们的预订系统需要更新，完全没有泳池。
酒店满足所有要求，我们只是在旅途中休息了一晚。
他向我收取了*******的费用，酒店又向我收取了这样的费用？？？
它的位置很好
好的
Basic
Clean room. Blankets felt cheap. No coffee in the morning. No shampoo in the room. No hair dryer.
I absolutely love the customer service. I love the housekeepers. I loved how clean it was. Safe and quiet. If I ever have to go back to a hotel I most definitely will choose here. The housekeepers make sure your straight every single morning and that’s what you call a1 service at a hotel. I loved every single moment of staying here thank yall
Room was clean and comfortable and the front desk staffer was very helpful and accommodating!
Bugs don’t pay to stay—so why were they in my room
I really wanted to like this place, but unfortunately, it turned into a nightmare. Within minutes of settling in, I noticed bugs—and not just one. We’re talking multiple creepy crawlers that had clearly been making themselves at home. I immediately contacted the front desk, nothing was done to resolve the issue. I ended up sleeping with the lights on and left as early as I could.
Cleanliness should be the bare minimum, especially in a hotel. Until they get pest control involved and take cleanliness seriously, I won’t be returning—and I don’t recommend you stay here either.
if in Baton Rouge
probably my most comfortable stay of the four night trip. was overall very nice