酒店回复: Dear Guest,“We’re glad to hear you had a mostly positive stay! Your feedback is invaluable and will help us enhance our services. Looking forward to welcoming you back!”Sincerely, Hotel Manager
2.0分
情侣出游
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I did not like hotel. Very slow checking in late at night. Very unprofessional. Room smelled awful and was very old/ outdated. And very damp from humidity I guess. I will never stay here again. Price was high for what you get!
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酒店回复: Dear Nicholas,We sincerely apologize for the issues you encountered during your stay. The slow check-in process, room conditions, and high price are certainly concerns we take seriously. We will address these points with our team to improve our service and ensure a better experience for future guests. We appreciate you sharing your experience and hope you will consider giving us another chance in the future.Sincerely, Hotel Manager
5.0分
其他
Always greeted with a smile, facility is kept very clean, hot breakfast is always good, rooms need some updating
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酒店回复: Dear Michael,Thank you for your thoughtful feedback. We are glad to hear you are always greeted with a smile and that the facility remains very clean. It is great to know you enjoy the hot breakfast during your visits. We appreciate your note about the rooms and will keep it in mind as we plan future updates. Your support means a lot, and we look forward to your next stay.Sincerely, Hotel Manager
3.0分
情侣出游
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Some of the towels were very damp and the room overall had a very damp feel. Breakfast was good. Workout room was a bit on the small side. I would have preferred an elliptical but the equipment it did have was in good shape. Wi-Fi was slow but reliable.
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酒店回复: Dear RENE,Thank you for your thoughtful feedback. We are glad you enjoyed the breakfast and found the fitness equipment in good shape. We appreciate your comments about the dampness in the room and towels, as well as your input on the workout room and Wi-Fi. Your observations help us identify areas for improvement, and we will share them with our team. We hope to provide a more comfortable stay next time.Sincerely, Hotel Manager
5.0分
家庭亲子
Much better than the Super 8 here in town! So much nicer, bigger, better and affordable! Definitely coming back for my monthly trips!
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酒店回复: Dear JoAnna,Thank you for the wonderful feedback. We are so glad to hear you found your stay much better than other options in town. It is great to know you enjoyed the space, comfort, and value. We truly appreciate your support and look forward to welcoming you back for your monthly trips.Sincerely, Hotel Manager
4.0分
商务出差
The hotel was very clean and the staff was helpful and friendly. There was some truck noise from an adjacent property and the rooms are showing some age.
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酒店回复: Dear Johnnie,Thank you for your feedback. We're happy to hear that you found the hotel clean and the staff friendly and helpful. We apologize for the truck noise from the adjacent property and understand how that can be disruptive. We appreciate your input regarding the room's condition and will work on any necessary updates. We hope to welcome you back soon.Sincerely, Hotel Manager
3.0分
其他
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The hotel was OK however, my room is not that clean and the drapes were ripped little disappointing as I don’t do hotels less than four stars. This is only a business trip. I probably won’t be returning.
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酒店回复: Dear Michele,Thank you for sharing your feedback. We’re sorry to hear that your room did not meet your cleanliness expectations and that the drapes were damaged. We understand how important a well-maintained environment is, especially when you prefer higher star ratings. We appreciate your honesty and will share your comments with the team for improvement. We hope your business trip went well despite these issues. Sincerely, Hotel Manager
4.0分
家庭亲子
The room had a faint musty smell. One room had a smell reminiscent of a smoker.
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酒店回复: Dear Michael,We apologize for the odors you experienced during your stay. A musty or smoky smell should never be part of a guest room. We have shared your feedback with our housekeeping team to ensure the rooms are properly cleaned and aired out. Hope you will visit again.Sincerely, Hotel Manager
4.0分
其他
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Truck stop next door so if you are in the rooms on the front of the building, you hear idling semi truck engines all night. Pool and jacuzzi have been closed for months and months. Place is starting to show some wear but still the best option in Moberly.
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酒店回复: Dear Thomas,Thank you for sharing your thoughts with us. We’re glad to hear you still consider us the best option in Moberly despite the current challenges. We understand how the noise from the nearby truck stop can be disruptive and regret the inconvenience. The prolonged pool and jacuzzi closure is something we are actively working to resolve. Your feedback about the property's wear is important and will be shared with our team for future improvements. We appreciate your continued support and hope to welcome you back under better circumstances.Sincerely, Hotel Manager
5.0分
家庭亲子
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Huge area of semi-trucks parked in front of motel..but rooms were clean & comfortable. Hair dryer, fridge & microwave, cofee pot. Breakfast included with stay with variety of food & drinks.
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酒店回复: Dear Sheryl,Thank you for your feedback. We're glad to hear that you found the rooms clean and comfortable, and enjoyed the amenities provided, including the breakfast. We appreciate you noting the variety of food and drinks available. We hope to have the pleasure of welcoming you again for another stay!Sincerely, Hotel Manager
好的
I did not like hotel. Very slow checking in late at night. Very unprofessional. Room smelled awful and was very old/ outdated. And very damp from humidity I guess. I will never stay here again. Price was high for what you get!
Always greeted with a smile, facility is kept very clean, hot breakfast is always good, rooms need some updating
Some of the towels were very damp and the room overall had a very damp feel. Breakfast was good. Workout room was a bit on the small side. I would have preferred an elliptical but the equipment it did have was in good shape. Wi-Fi was slow but reliable.
Much better than the Super 8 here in town! So much nicer, bigger, better and affordable! Definitely coming back for my monthly trips!
The hotel was very clean and the staff was helpful and friendly. There was some truck noise from an adjacent property and the rooms are showing some age.
The hotel was OK however, my room is not that clean and the drapes were ripped little disappointing as I don’t do hotels less than four stars. This is only a business trip. I probably won’t be returning.
The room had a faint musty smell. One room had a smell reminiscent of a smoker.
Truck stop next door so if you are in the rooms on the front of the building, you hear idling semi truck engines all night. Pool and jacuzzi have been closed for months and months. Place is starting to show some wear but still the best option in Moberly.
Huge area of semi-trucks parked in front of motel..but rooms were clean & comfortable. Hair dryer, fridge & microwave, cofee pot. Breakfast included with stay with variety of food & drinks.