酒店回复: Hello Cathleen,Thank you for your feedback regarding the comfortable beds during your stay. It’s great to hear that you found them to your liking, as we prioritize providing a relaxing environment for our guests. We appreciate your comments and hope you enjoyed the rest of your visit with us. Your insights are valuable in helping us maintain a high standard for our guests.
1.0分
商务出差
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Dirty place! Need to get some fresh paint and remodel.
Nasty pillows :(
Front desk people are not friendly at all..
everything small cigarettes and they don’t have smoke detectors…
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酒店回复: Hello Floridalma,Thank you for sharing your feedback regarding your stay. We appreciate your observations on cleanliness and the condition of room amenities, as well as your experience with our front desk team. Your comments will be taken into consideration as we continually review our services and facilities. Guest safety is paramount, and we take concerns about smoke detectors very seriously. We hope you'll consider staying with us again in the future for an improved experience.
1.0分
其他
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None of the electric plugs work, sheets was stained, towels was throw over bathtub, no towels, tv didn’t work at all & chair had crumbs all over it. I think they forgot to clean this room
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酒店回复: Hello Tamiko,We appreciate your feedback and take your comments seriously. It’s important for us to provide a clean and functional environment for our guests, and we're sorry to hear that your experience fell short in this regard. We encourage you to reach out to management with your details to help us better address these concerns. Thank you for bringing this to our attention.
1.0分
其他
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This hotel should be taken off your site it was discussing
Staff is amazing
But so dirty please look at this hotel and reviews remove it.
If it was not 11pm when we checked it we would have left
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酒店回复: Hello jodi,Thank you for sharing your feedback regarding your recent stay. We appreciate your kind words about our staff, but we take cleanliness concerns seriously. Your comments will be noted and shared with the appropriate team to ensure we continuously improve our guest experience. We value all guest feedback as it helps us strive for excellence in our facilities and services.
1.0分
商务出差
The absolute nastiest place I have ever stayed in. Had I not been so tired and late at night I would have gone on down the road
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酒店回复: Hello Michael,We’re sorry to hear your experience did not meet your expectations. Cleanliness and comfort are priorities for us, and your feedback is invaluable in highlighting areas for improvement. Thank you for sharing your thoughts, and we hope you'll consider giving us another chance in the future to provide a better experience.
1.0分
家庭亲子
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I had to leave because the bed covers were slung around on the bed and the
sheets were wrinkled and sweaty where they had been slept in and the trash can had trash along with a pizza box and the bathroom had urine in the toilet and the toilet paper roll was empty. The tv was on and the room was dirty. I tried to call ******* because the clerk stated that since I booked through a third party that she would have to talk with them however after several attempts and 20-30 minutes wasted I was unable to get ahold of anyone. I left and stayed the night at the Hampton by Hilton which was great!!
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酒店回复: Hello Teressa,Thank you for sharing your feedback regarding your recent stay. We understand how important cleanliness and comfort are for our guests, and we're sorry that we did not meet your expectations during your visit. Your comments about the room condition and the difficulties you faced with communicating about your booking will be noted and shared with the appropriate team. We appreciate your insight and hope you find accommodations that meet your needs in the future.
2.0分
商务出差
Used bar of soap in the bath, hair dryer was broken, sticky surfaces.. not great.
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酒店回复: Hello Jeff,Thank you for sharing your feedback regarding your recent stay. We strive for a high standard of cleanliness and amenities, and it’s concerning to hear that we fell short during your visit. Your comments will be shared with our team to ensure we continually improve our guest experience. We appreciate your insights and hope you will consider staying with us again in the future for a more enjoyable visit.
1.0分
家庭亲子
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Room wasn’t clean curtain fail when we tried to close it bathroom was nasty our friends room was worse we didn’t end up staying but they still charged us for 1 night we don’t plan on returning back need remodeling a d a better house keeping crew
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酒店回复: Hello Myasia, Thank you for your feedback regarding your recent stay. We take all comments seriously as they help us improve our services. We understand that cleanliness and maintenance are critical for a pleasant experience, and your concerns will be shared with our management team for their review. We appreciate you bringing this to our attention and wish you all the best in your future travels.
服务很棒，员工也很友好。
他们给我们安排的第一间房已经有人住了。然后我的钥匙又打不开下一间房。浴室没有地垫。水是棕色的。
舒适床
Dirty place! Need to get some fresh paint and remodel.
Nasty pillows :(
Front desk people are not friendly at all..
everything small cigarettes and they don’t have smoke detectors…
None of the electric plugs work, sheets was stained, towels was throw over bathtub, no towels, tv didn’t work at all & chair had crumbs all over it. I think they forgot to clean this room
This hotel should be taken off your site it was discussing
Staff is amazing
But so dirty please look at this hotel and reviews remove it.
If it was not 11pm when we checked it we would have left
The absolute nastiest place I have ever stayed in. Had I not been so tired and late at night I would have gone on down the road
I had to leave because the bed covers were slung around on the bed and the
sheets were wrinkled and sweaty where they had been slept in and the trash can had trash along with a pizza box and the bathroom had urine in the toilet and the toilet paper roll was empty. The tv was on and the room was dirty. I tried to call ******* because the clerk stated that since I booked through a third party that she would have to talk with them however after several attempts and 20-30 minutes wasted I was unable to get ahold of anyone. I left and stayed the night at the Hampton by Hilton which was great!!
Used bar of soap in the bath, hair dryer was broken, sticky surfaces.. not great.
Room wasn’t clean curtain fail when we tried to close it bathroom was nasty our friends room was worse we didn’t end up staying but they still charged us for 1 night we don’t plan on returning back need remodeling a d a better house keeping crew