Called a few weeks ago to tell them we were no longer bringing a pet and wanted a non-pet room. upon check in he told us there would be a charge for the pet. I told him we called and said no pet and wanted a no pet room. He said ok but then still gave us room 101 which was obviously a pet room.
3.0分
其他
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We had to move rooms because ours had a door to a potential adjoining room. The neighbors in that room had their TV so loud that the door may as well have been open. The new room had an odd smell, like the furnace/air conditioner needed to be changed. Overall, it was not the nicest place I've stayed. It was fine - not great.
3.0分
其他
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First room had a plumbing issue. Main reason for stay here was for the pool and hot tub. It was so dirty. Very moldy with kids names all over put in the mold. Disgusting. Poor jets in the hot tub - filter probably needs to be change.
Staff was very accomdating but the pool was terrrible. Second room was comfy!
5.0分
其他
Nice room (clean, spacious); pool, hot tub, hot breakfast, courteous staff, good price.
1.0分
其他
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The bed and mattress were uncomfortable. The room was dark and dingy. Bathroom very dark.
Position of Dressing table and door was awkward. Was promised a King room but did not get.
Booking through ******* led to overpriced room for this quality.
4.0分
其他
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Was concerned about several reviews about bedbugs and roaches. Addressed this at check-in. The receptionist was understanding, offered to show me the room and cancel my reservation without penalty. The room was fine no bugs. There was a bad review about hard pillows and dirty linens - I had 5 pillows, soft to firm and linens and blankets were clean. When my key did not work, again the receptionist responded promply to resolve. The bathroom was dated and worn, but clean. Carpets were worn and stained, time for replacing, but I have no complaints and no bedbug bites. The surrounding area felt safe. Overall my stay was fine.
1.0分
其他
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The whole hotel smelled. The rugs were dirty. The beds were uncomfortable. Tv was not good. Towels were super thin. Keys did not work well.
Only good thing was older lady that was at the desk one time was asking to get keys updated was very nice. Others were rude.
非常干净舒适。第二天的早餐也很棒🌄。下次再来威斯康星州我们还会选择住这里。
坏的
好的
Called a few weeks ago to tell them we were no longer bringing a pet and wanted a non-pet room. upon check in he told us there would be a charge for the pet. I told him we called and said no pet and wanted a no pet room. He said ok but then still gave us room 101 which was obviously a pet room.
We had to move rooms because ours had a door to a potential adjoining room. The neighbors in that room had their TV so loud that the door may as well have been open. The new room had an odd smell, like the furnace/air conditioner needed to be changed. Overall, it was not the nicest place I've stayed. It was fine - not great.
First room had a plumbing issue. Main reason for stay here was for the pool and hot tub. It was so dirty. Very moldy with kids names all over put in the mold. Disgusting. Poor jets in the hot tub - filter probably needs to be change.
Staff was very accomdating but the pool was terrrible. Second room was comfy!
Nice room (clean, spacious); pool, hot tub, hot breakfast, courteous staff, good price.
The bed and mattress were uncomfortable. The room was dark and dingy. Bathroom very dark.
Position of Dressing table and door was awkward. Was promised a King room but did not get.
Booking through ******* led to overpriced room for this quality.
Was concerned about several reviews about bedbugs and roaches. Addressed this at check-in. The receptionist was understanding, offered to show me the room and cancel my reservation without penalty. The room was fine no bugs. There was a bad review about hard pillows and dirty linens - I had 5 pillows, soft to firm and linens and blankets were clean. When my key did not work, again the receptionist responded promply to resolve. The bathroom was dated and worn, but clean. Carpets were worn and stained, time for replacing, but I have no complaints and no bedbug bites. The surrounding area felt safe. Overall my stay was fine.
The whole hotel smelled. The rugs were dirty. The beds were uncomfortable. Tv was not good. Towels were super thin. Keys did not work well.
Only good thing was older lady that was at the desk one time was asking to get keys updated was very nice. Others were rude.