酒店回复: Thank you for sharing your experience. We’re sorry for any confusion regarding breakfast. Our hotel offers a to-go breakfast that is always available from 7:00 to 10:00 in the morning. We’ll make sure this information is clearly communicated so guests know what to expect. We appreciate your feedback and the opportunity to improve.
3.0分
其他
原文
翻译提供方：Google
床上有狗毛，浴缸和浴室地板都很脏。
5.0分
其他
原文
翻译提供方：Google
好的
酒店回复: Gracias
4.0分
其他
原文
翻译提供方：Google
出色地
4.0分
家庭亲子
Older facilities kept very clean. Good pricing. Good for an overnight or two. Close to everything
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酒店回复: Thank you for your feedback, we look forward to seeing you again soon
1.0分
商务出差
Never stay again
Property did not feel safe. Door looked like it had been kicked in several times and other guests were very loud.
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酒店回复: Thank you for your feedback. We take the safety and comfort of our guests very seriously. Please note that all doors are regularly maintained and remain in excellent working condition. We strive to provide a welcoming environment for all our guests and treat everyone with courtesy and respect, regardless of background or nature. Your experience is important to us, and we remain committed to upholding the highest standards of hospitality.
4.0分
其他
The room was comfortable but we were woken up by people on both sides of our room talking very loud at 230 in the morning
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酒店回复: Thank you so much for your feedback and for rating your stay an 8 out of 10. We're really glad to hear that you found the room comfortable—that means a lot to us.We’re truly sorry about the disturbance you experienced during the night. While we do our best to ensure a peaceful environment for all our guests, we regret that external noise impacted your rest. Your feedback helps us improve, and we’ll continue working to ensure a quieter, more relaxing stay for everyone.We hope to welcome you back again soon for an even better experience.
1.0分
其他
House keeping goes through your stuff when you're not there. They also beg for tips. If you don't give them any cash you get dirty looks.
1.0分
其他
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The truth is that I didn't like the room, it had a very bad smell like a cigarette, the toiletries were reused, the laying was dirty, it smelled very bad, I didn't like it at all
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酒店回复: Dear Lizeth,Thank you for sharing your experience with us. We sincerely apologize for the discomfort you encountered during your stay. It's disheartening to learn that your room had an unpleasant odor, and that the cleanliness and condition of the toiletries and linens did not meet our standards.Please be assured that we take your feedback seriously. We are addressing these issues with our housekeeping and maintenance teams to ensure that such lapses do not occur in the future. Our goal is to provide a clean, comfortable environment for all our guests, and we regret that we fell short in your case.We appreciate your input, as it helps us identify areas for improvement. We hope to have the opportunity to provide you with a better experience in the future.Sincerely,RonGMSuper 8 By Wyndham Asheville Airport
2.0分
家庭亲子
My non-smoking room smelled like an ash tray and stale urine.
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酒店回复: Thank you for taking the time to share your feedback. We are truly sorry to hear about the odor issues you experienced in your room, as this is not the standard we aim to provide. Your comments have been shared with our housekeeping team so we can address this immediately and prevent it from happening again. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much more comfortable stay in the future.
他们宣传入住期间提供早餐。但到了早餐时间，却什么也没有。没有吃的，也没有喝的。
床上有狗毛，浴缸和浴室地板都很脏。
好的
出色地
Older facilities kept very clean. Good pricing. Good for an overnight or two. Close to everything
Never stay again
Property did not feel safe. Door looked like it had been kicked in several times and other guests were very loud.
The room was comfortable but we were woken up by people on both sides of our room talking very loud at 230 in the morning
House keeping goes through your stuff when you're not there. They also beg for tips. If you don't give them any cash you get dirty looks.
The truth is that I didn't like the room, it had a very bad smell like a cigarette, the toiletries were reused, the laying was dirty, it smelled very bad, I didn't like it at all
My non-smoking room smelled like an ash tray and stale urine.