酒店回复: Dear Alexander, Thank you for taking the time to share your feedback. We are genuinely sorry that your stay did not reflect the standards we aim to provide. A respectful and accommodating environment is at the heart of our service, and it is concerning to learn that your visit did not meet this standard. Please be assured that your comments are being thoroughly reviewed, as they are invaluable in helping us enhance our guest experience. We extend our sincerest apologies for the disappointment you encountered, and we eagerly look forward to the opportunity to serve you better next time.Sincerely,Hotel Management
酒店回复: Dear Shakiya, Thank you for bringing this to our attention. We’re truly sorry for the condition you found the tub in, and for the way, your concern was handled at the front desk. Your experience does not reflect the level of care and cleanliness we strive to provide. We understand the importance of inspecting your room upon arrival and regret that your concerns were not addressed appropriately. Please know that this matter is being taken seriously and will be shared with the management team for immediate review. We appreciate your feedback and hope you’ll allow us a chance in the future to provide a much-improved stay.Sincerely,Hotel Management
酒店回复: Dear Francesca,Thank you for reviewing your stay at our hotel. We were sorry to read about your experience. We take all guest concerns seriously, and we appreciate you bringing this to our attention. While we strive to provide a clean and comfortable environment for every guest, we are disappointed to learn that this was not your experience. Your feedback has been noted, and we thank you for taking the time to share it. We hope to serve you better in the future.Sincerely,Hotel Management
酒店回复: Dear Frederick, Thank you for taking the time to share your experience. While we’re glad the location provided convenience for your visit, we regret that the accommodations and atmosphere did not feel welcoming or comfortable. Your observations are important to us and will be shared with the team as we continually look for opportunities to improve the environment for all guests. We appreciate your feedback and hope you will consider staying again so we can better meet your expectations.Sincerely, Hotel Management
酒店回复: Dear Narasimharao, Thank you for sharing your experience with us. We're glad to know that there were aspects of your stay that met your expectations, although we regret that others fell short. We understand your disappointment regarding the amenities and overall comfort, and we sincerely apologize for any inconvenience this caused. Your feedback is valuable and will help us enhance future guest experiences. We hope you will consider giving us another opportunity to better serve you in the future.Sincerely, Hotel Management
酒店回复: Dear sharon, Thank you for taking the time to share your experience. We’re pleased to hear that the service provided by our team met your expectations. However, we sincerely regret that other aspects of your stay fell short. Please accept our apologies for the conditions you encountered, which do not reflect the standards we strive to maintain. We value your feedback and hope to have the opportunity to provide a more pleasant stay in the future.Sincerely, Hotel Management
酒店很干净，员工非常友善和乐于助人。
我实际上没能入住这家酒店，因为他们在多个第三方网站上的预订量严重超标，列出的房间实际上根本没有空房，所以他们无法履行我的预订。然后他们打电话过来，只是让我自己去解决。仅凭这一点就足以证明他们有多么严重的疏忽，我再也不会考虑重新预订这家酒店了。他们还忘了什么？基本客房清洁？洗床单？抱歉，我不会留下来一探究竟。
我对这家酒店不满意的地方在于，我的房间闻起来有猫尿味，而且你们前台的“Erica”粗鲁得令人作呕，毫无客户服务经验。我问了个问题就挂断电话，行为举止太差，对你们的生意来说简直是太糟糕了。我再也不会住你们了，全因为Erica（前台小姐）的暴躁和糟糕的客户服务。
请不要忽视这些评论。我一到房间就检查了。就像往常一样。一切都很好，直到我看到浴缸。它太恶心了。我这辈子从来没见过那样的浴缸。当我向前台反映这件事时，他告诉我，因为我拉开了床单——我总是这样做来检查床。他拒绝给我升级房间。我说你在开玩笑吧。每个人都会检查床单、床垫，所有东西。我没有坐下，也没有躺在床上。我告诉他，你可以看出来什么时候有人在床上躺着。我再也不会住那里了。应用程序不允许我上传照片。但我有照片。我今天会联系经理。
住宿体验糟透了。到处都是蟑螂，后来我通知了管理层。他们给我换了一间新房间，但房间好像漏水了，天花板上的油漆都掉了。后来他们又给我换了一间，但一点用都没有。我要求部分退款，他们让我打电话。真是恶心。
这家酒店算不上什么奢华酒店，晚上只想睡个懒觉。大堂里没有休息室可以坐坐。房间很干净，但小厨房需要升级。酒店外部，包括停车区，都需要好好清洗一下。酒店后部至少应该有个休息区。工作人员很棒，也很热情。
酒店靠近87号州际公路，过了马里奥·库莫大桥就到了，交通很方便。
酒店本身，尤其是这里的顾客，跟我们平常在酒店遇到的顾客很不一样。房间本身也不吸引人，一点儿也不温馨。
酒店服务******房间有窃听器，我告诉前台Daquan，他有点不理我。我要求退款，他说3到5天就能收到，结果等了10天，没有退款，我得找银行帮忙。
还行，不算太好。酒店里没有洗发水和护发素。虽然是禁烟房，但还是有味道。早餐只有咖啡和松饼。没有热早餐。房间还可以。我觉得我不会再住这里了。
员工很棒。停车场感觉不安全，有尿味和霉味。房间清洁度很差，电灯开关很脏，床下和浴室里有之前住过的人的头发。冰箱外面很脏。